Alamo Fence Company of San Antonio Inc

Excellent! I was pleased with them.

They did a great job!

We love the fence, have no complaints about it. But the service is TERRIBLE! This fence is at my 83 yr-old Mom's property and the 3 gates they installed in March (with the fence) have *NEVER* worked. Robert has lied to us time after time after time about who would be coming by to fix these gates and just when that might be. We weren't asking for anything out of the ordinary. We have to have gates that will open and close (one of the gates could NEVER be opened, since the fence was installed) and that can be locked from the inside for her safety and protection. They installed hardware on the gates that you padlock from the OUTSIDE (who DOES that?!?!?); anyway, by the time we finally got Greg to come out and look at the gates (YESTERDAY, 4 Aug!), they had cobbled up so much crappy hardware on these gates, you wouldn't believe it. Greg practically called my Mom a liar because he said his people would NEVER have installed the hardware he found! (can you believe it?) I don't know who he thought would have installed it, because neither of the two of us could have done it. Anyway, completely satisfied with the wooden fence, completely dis-satisfied with the service and the workmanship on the gates. Would NEVER use this company again for anything, and I am actually planning to have a new 4' chain link fence around my own property 2 blocks away from Mom's...looking for a new fence contractor!

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Excellelent! Expedited install for Us !

Sales was great. Rep kept in touch on progress and followed up on problems and resolved them.
Installation crew was professional but messy. Instead of hauling away the cement scrapes and extra dirt fro the post holes, they dumped them behind the house in a common area. Then spread them out to make it and quot;look betterand quot;. It looks awful as this area was a wooded area and the cement clumps (some large) stand out. Sales rep is coming this AM to discuss and resolve. If he can't get it cleaned up then I will have to clean it up myself.
Painter of finished fence cleaned his spray nozzle out on the grass with thinner and killed the grass in that area.
Otherwise fence looks great and the job is quality. The above two complaints are things that you can prevent from happening from the beginning if you know about them and tell them up front what you expect. Unfortunately, I was not aware that I should have to tell them what was expected as is seemed obvious.

I received 3 estimates and all three providers used the same measurements and materials. One quote was significantly higher than the other two and Alamo Fence was the low bid but the next higher bid was less than 2% higher. I don't recall the exact measurements but this fence now encloses the backyard for a 1.24 acre lot. The work was completed within 2 days and was done very well. When I selected this company my #1 concern was quality and based on the reviews and my discussion with the vendor I felt that Alamo would provide the best quality and the price certainly sealed the deal for me.

They came out twice and we are very pleased with them.

My point of contact was Rick Estlick. It was a complex project with many details to coordinate. Rick did a great job getting everything done on time and properly. Because of the sloping ground around our swimming pool, the height of each individual fence post had to be customized to give a level top line to the fence. They did a great job with this project. The stone masonry work on the entryway gate was exceptional. Communication was good throughout. Great job.

Alamo Fence of San Antonio built our fence in Jan. 2011 and it began pulling apart from the 4x4s in late 2012. I called in December 2012 to report the problem. Rick told meand quot; and quot;our nails do not come outand quot;. I invited him to come by and see, which he did. I was not called prior to his coming and therefore was not at home when he came so that I could speak with him.

Rick came by another time when I could not go out to meet with him. I have a husband with Alzheimer's and am available after a caregiver arrives each morning. Rick told over the phone that I needed to change the landscaping by the fence because it was causing the problem. The landscaping had not changed since before the fence was built!
I understood that there was no warrenty and was willing to pay. I told Rick that. Rick said that they and quot;do no job less than $1200. 00and quot;. I said that was a lot and Rick then told me it and quot; could be less since they built the fenceand quot;. ???
8 more times I have called in the past months - I have been told by Rick that he'll be by, the last times were May 31, 2013 and June 8, 2013. He has yet to come and doesn't have the courtesy to call to say he isn't able to come.

The company states on its web site and quot;..... handle it all...small jobs, large jobs. temporary jobs....and quot; Maybe not a repair job on a fence they built?
Apparently once they have built the fence and gotten paid, custromer service is gone.
I would NEVER recommend this company!

I called Rick Eslick for an estimate. Rick was prompt and on time. He took measurement and gave me an estimate on the spot. He showed me picture of what our fence would look like and even took me around to show me others fences in the area.
The crew showed up and dug holes by hand and set the cedar post and wire. Installed two 6 feet masonry columns. About a week later after the wrought iron fence was made came out and installed across the front.
The workers were professional, cleaned up after themselves, and were timely in their work. The fencing looks great. We have gotten many compliments from our neighbors on our fencing.
I would highly recommend this company for any fencing job.

Will not use the for any fence project again

Everything was very professional. Upon meeting Robert there was question that this was the company that I wanted to due the job. They met the time frame that was given to me. The workers knew what they were doing and cleaned up all debris including rocks and cement that were removed from the post holes.

Initailly I got an estimate from another company but decided to go with Alamo. Alamo quoted me a price very close to the other fence company
Before the workers came to put up the fence, I asked Rick if I could get at least one day advance notice of when workers would be out. I wanted advance notice because my neighbor had a dog and he (neighbor) wanted to know so he could put the dog somewhere else while they were putting up the fence. I never got the one day advance notice, but I was called on the morning when workers came out; actually it was a message left on my answering machine.
Also, I had requested for the gate doors to open inward. It's a good thing I was there when they started to put the gate because I found out they were going to have the gate open outwards. When I asked the workers about it they showed me a copy of the diagram. Needless to say, the workers never got the word. Anyway, he said it's a good thing I was there and it was no problem to put doors so they open inwards.
Other than that, they did an excellent job.

Robert measured the property line and gave us a bid. Santiago and the workmen completed a fairly extensive and difficult job in three days. There were no extra charges or additional money requested due to bad bid work.

The quote was fair and accurate, including drawings of the two wrought iron gates. All the materials to be used were specified. The job was started on time and finished in a few days. There were no issues and the fence looks great. an insurance certificate was provided. While we were finalizing the job all questions were answered promptly. I wish everyone would conduct business this way!

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Our project wasn't huge, but important to us. We were finally connecting our house to the wooden privacy fence in our backyard. We liked the idea of wrought iron over wood at the side entrance(s), as it allowed us a view of side flower beds from the back yard.
Our point of contact, and company representative, was Rick Eslick. Rick was very professional from our first phone conversation to the in person bid. When we decided on a different style wrought iron fencing, from what was originally bid, Rick was very nice and had the revised bid to us immediately. We chose their 6' tall wrought iron fencing with banana split finials, with a gate, on each side of our house. Although Alamo Fence Company's bid was not the lowest, we felt it was very well priced for the quality of materials and workmanship.
With-in a couple of days of accepting the bid we received a call from Rick that work would commence right away. The project was done completed in stages, and each employee/crew that came out were polite, professional and prompt. By August 13th, less than 2 weeks from bid acceptance, our fence was done.
We are thrilled with the final product. The fencing is sturdy, and beautifully finished. We couldn't have asked for a more attractive addition to our landscape, and something we will appreciate for many years to come.
We would highly recommend Alamo Fence Company of San Antonio. To that end, we plan to work with them again when we replace our existing wood fence.

They gave us the most options for what we were looking for. They were local for us. They make the fencing so it is almost like a custom job. They do big and small jobs but do not treat you any differently. The are very polite and courteous. Everything is in writing so that there are no questions.

The fencing project went well, but the gate started twisting shortly after it was installed but Mike corrected the problem the following day after I reported it. I believe they well above what is expected for customer satisfaction. I would quickly recommend this company.

I am very happy with them.

They responded reasonably well in giving me an estimate, but then they went several weeks without a firm start date before actually coming back to do the work. When they did, to my surprise, they had the whole job done in one day - and a quite excellent job as best I can tell. A month or so later, as the soil shifted in the drought, they returned the morning after my call to adjust the gate at no additional charge.

They're certainly not the cheapest ones out there, and I would not recommend them in a real emergency - if your fence is actually falling down. But if you can stand the wait, they take the time to understand your needs and explain your options, do a thoroughly professional job quickly (once they start) with excellent clean-up afterwards, and they stand behind their work. I would not hesitate to call on them again.

They responded unlike some other companies. They were polite and efficient. They cleaned up and they did exactly what they said they would do. They were accommodating in every way. I would give them a hundred percent rating. They did the job within the time specified and at the agreed upon price. When the guy said he would call, he called us. We would use them again.

I obtained estimates from three San Antonio fence companies. All were highly-rated by Angie's List. Of the three the Alamo Fence Company was the most punctual and professional when they came to my house to give me a quote. Their quote was slightly higher than the other two companies but based upon the quality of their work, the speed with which they completed the job (two days), and the professionalism of their staff (I dealt with Robert Muchow), it was worth it. They hauled off the old fence and posts and cleaned up when they were done. I would definitely recommend them and will use them again if the need arises.