
Yellow Hat Inspections
About us
Full service home inspection company. All of our inspectors are licensed Professional Inspectors in the State of Texas and certified through the International Association of Certified Home Inspectors. We routinely include a foundation level measurement and infrared scan in our inspections at no additional cost. We also use circuit analyzers to check for potentially dangerous voltage drops and a moisture meter to check for water intrusion around windows and doors. The founder and owner of the company is a Professional Home Inspector and Certified Master Inspector with the following degrees and credentials: Master of Arts; Education, BSc Industrial Engineering, Building Science, Structures, Construction Lecturer Craft Practices Ordinary National Certificate Engineering Boilers, Furnaces and HVAC systems City and Guilds Craft Practices for the following trades; Plumbing, Electrical, Construction, Mason Time Served Craft Apprentice 1965 to 1970, Journeyman General Commercial Construction City of London 1970-1972
Business highlights
Services we offer
Se Habla Espanol Home inspection including foundations, air conditioning, bathrooms, ceilings, doors, electrical systems, fireplaces, floors, heating, kitchens, laundry rooms, plumbing, roofs, ventilation Roof Damage Assessment, walls, windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"I was very sorry to hear that the client was not happy with the service. We normally get the inspection to the client the following day but on this occasion, we provided the inspection a day later. The reason it was late was an extended review period. We do a Q&A review on all reports before they are sent to the client. Our customer service rep called the client to explain the reason for the delay and ask if they were satisfied with the inspector and the report on two occasions leaving a message and a call back number each time. She did not get a return call from the client. We do our very best to meet our client's expectations and provide a quality service. Sometimes, even our very best efforts are not enough. But we keep trying hoping that the client will call us back when they listen to our voice mail. Again we are very sorry we did not meet their expectations."
"After reading this review, we phoned the client to see exactly what wasn't done to her satisfaction, since there were over 60 items identified as deficient. Based on that conversation, I think that most of the issues she has are outside our control. The inspection we perform is focused on safety issues and items which, if left unaddressed will cost the homeowner a significant amount of money. We typically do not mention cosmetic issues because they are visible to anyone and we don't wish to draw attention away from serious issues that could impact the safety of the family living in the home. In addition, the client was having difficulty getting the builder to address all the issues raised by our inspection, saying that we had missed a water leak into the home at a door. In fact, we had highlighted this water leak and gave an opinion of where the leak was coming from. The fact that the builder didn't agree with our opinion of the source of the leak does not, as he contends, relieve him of the responsibility to fix it. In addition, the builder has refused to fix other issues, which subsequently cost the homeowner. Unfortunately, we are not obliged to pay for the repair of items the builder will not fix just because we found them. After speaking with the client, I think she has more problems with the builder than with Yellow Hat Inspections. However, we are still in communication with her to see if we can help her better communicate with the builder."
Licensing
State Contractor License Requirements
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