Swift Concrete Inc

"Swift Concrete, Inc. did all work that was listed in contract the member signed to proceed with job. Jim Savoy, Owner of Swift Concrete, Inc. was on his job when we set the job up and when we poured the concrete. Matt Savoy went and looked at area the member is referring to and we were back out there to fix it. After area was done, the member was asked if there was anything else and if he was happy with everything. In his words he was very happy with everything. We did come out and finish up the joints and deco seal a couple of days later. That is a normal process. His numerous e-mails and phone calls he speaks of are all day long every day (from the beginning of job till we completed job) after being told he was already on the schedule. He never failed to mention to us that he has spent all this money and expected us to drop what we were doing and respond to him immediately when he e-mailed or called. What he fails to tell you is Jim Savoy was out of town after his job was done. Matt Savoy was the one who returned the member's phone calls and followed up on the rest of the work. No one has every ignored him. When he refers to the deco seal being smashed in that is not correct. His kids where on the deck with riding toys and did the damage and as far as leaves and debris, that also is from the kids playing on the deck after we finished the work and was told to stay off of. He picked the colors he wanted and approved the color process after it was done. After seeing it a couple of days, he has decided he does not like it and wants us to change it. He wants it darker. Per his instructions, we did what he picked out and wanted; now he wants to change it and says we are a horrible company for not doing so. This is not a simple task to do and is very costly. That is why we do samples and make sure after work is done that they are happy with it before we apply the sealant, which he was. I have e-mails to the fact. Reason we will not go back is the member has been very belligerent to our office Manager during this whole process. He has shown up at our office and made a personal verbal threat at her and his behavior was that of wanting to do bodily harm. She has already had to call the police after he showed up and was videoing our place and her. We are in the process of filing a restraining order-civil harassment against him for her protection. His behavior is very unstable and we fear he may try and do harm to her. She has always been cordial to him and has done nothing to provoke his behavior toward her. As for our employees who did the color and seal He made numerous racial remarks. Made remarks to the fact that they had no experience in what they were doing. The member also got in a heated argument with his wife about the colors she chose in front of our employee. Our employee was fearful that he was going to actually hit his wife. After these incidents, our employees have not wanted to go back to his place because of his unstable behavior. They never said or did anything to provoke his behavior. The member has stated in writing to us that he is going to do everything in his power to ruin us and every means possible to do so. We have all documentation dealing with him. If the need to file a suit against him for slander, defamation of character, etc. we are prepared to do so. We regret that this has happened. In all of our years in business, we have never experienced anything like this. Our contract obligation with him has been fulfilled."