Capital Tech Support Inc

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The service was OK.  I had purchased a special deal for this provider through Angies List.  The provider just wasn't very communicative about exactly what was removed and what was cleaned from the computer.

Not good.

They delivered what they promised!

It went very well. Brandon was very polite and professional. He was very helpful and gave good advice about preventing problems in the future.

Capital Tech Support Inc. checked my computer for viruses and he did a great job. 

The service went fine. I have not been back since. I just paid the price of the $55 big deal. I got good work from them, and I was happy with them

They were prompt, and they were quick.  They did an excellent job!  I would certainly hire them again.

They tried to fix my computer, but I guess it was too far gone. Although they were polite and tried to explain the situation, I was still disappointed that it wasn't fixed. I tried going to their office, but no one was there. They finally answered my phone messages and came and picked up the laptop and dropped it off when they were done.

The tech did a great job.

Basically, problems not fixed even after computer was taken to the providers workplace.  Speakers are very noisy when on.  Software is a problem.

There was a schedule mixup, but they more than made up for it by delivering the computer to us.

CPU instruction redirection, memory/device firmware updated, virus and spyware removal, install additional 2GB of memory,
Ethernet check,speed test modem connection, test and check wireless router, test and test netwwork interface card.

The technician met me at my house and the process took approximately 2 hours to complete.

He cleaned the dirt out of the CPU system. He did what he said he would do and we did not have any problems. However the restoration did not include cleaning the spam out of the software.

It went great!  Dropped the computer off at their office, they had it done quickly and called me when it was ready to pick up.  The computer ran much faster and more efficiently!  :)

vesee abo

I had bought a Big Deal coupon for 2 hours of computer repair.  Brandon came out on time and checked over my computer.  I wanted to see why it was running so slowly.  He did diagnose a few things and also recommended we put in more RAM.  We did that and it is running faster.  I was pleased with his knowledge and service.

I had called him out to service my computer because it was dragging.  He was neatly dressed, very courteous, and knew what he was doing.  I tried to reach him again to do more business but I think he went out of business.

Fabulous !

Initiated nearly all communication over the course of 3 weeks as though told it would be ready "such and such afternoon", I wouldn't hear from Brandon.Brandon preferred texting to phone calls and claimed his busy schedule kept him from responding in a timely fashion.Often feared his communication with me was confused for another customer as what he'd text re:visiting a certain "link" rendered made no sense. Return of unit continually delayed. Claimed services required additional expense. Additional funds were rendered.Rude responses to initital attempts to be patientReturned unit void of ALL FILES! and new software appeared on desktop.When expressing my disappointment and making Brandon aware of depth of searching done to see if files were "anywhere" on the computer, I was beraded, accused of being a disgrace to my profession, and at one point told to "shut the F up". (I am a generally level- headed person, but this experience was ridiculous and lead to an agitated state.) I had never laid eyes on Brandon as he had claimed my laptop, retrieved additional funds from, and returned unit to my place of work.(I'm a teacher and meeting Brandon was not convenient, so receptionist was his point of contact.)When I suggested any further attempts to remedy the situation take place in a mutually public place.....communication ceased.As a single female, I feared for my safety, and chose to write this loss off as a bad experience and to not use such a service again.

Dropped my computer off  at 9:00 a.m. on a Monday, and was told normal turnaround is about 48 hours.  I called after 72 hours and got a message that the company was closed due to an emergency.  I left a message asking when I could expect to hear back from them.  Finally got a call on Monday to come pick my laptop up.  Spent a week not knowing whether or not I would ever see my laptop again.  Delays are understandable.  Holding a customer's computer five days longer than expected without providing any information about when you will reopen your business is not.   Some viruses and spyware were removed, but the laptop runs no better than it did when I dropped it off.   I was advised to reinstall my OS.

No issues.

They were fabulous. They were quick and as quoted. They delivered early. It was like slam dunk. Other people had looked at it and hadn't been able to fix it. They showed tremendous expertise. I would absolutely use them again.

I bought an Angie's Deal to optimize my desktop computer that I had had problems with for over a year.  The computer, itself, could not be saved, but Brandon downloaded everything on it to another drive for me to save all of my data and software.  He kept me informed on the status, expected costs, etc., and after initial contact was made, was very responsive.