Founded 1987 • With Angi since June 2006
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Verified Reviews
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septic tank service (78)plumbers (10)sewer cleaning (4)excavating (2)fence company (1)
Showing 1-25 of 79 reviews
chris B.
02/23/2019
They show up in the time frame that they said they would. The gentlemen were very nice and through in there work. We felt the price was very reasonable after digging and cleaning tanks and then putting things back. We definitely would recommend to others and if need be will use them again. Thanks for the great job!
Description of Work
Septic Tanks Cleaned out
Category
septic tank
Cost
$650
Hire Again?
Yes
Service Provider Response
Hello Ms. [Member Name Removed], thank you for the opportunity to work for you. Thank you for taking the time for your review. We are the best because our clients are the best.Paul J C.
01/14/2019
Workers were prompt, fast and knowledgeable. They came of a Saturday for the emergency pumping.
Description of Work
Septic pumped and new openings installed at ground level
Category
septic tank
Cost
$1,000
Hire Again?
Yes
Service Provider Response
First, thank you for your business. We strive to do the best job with the best employee.[Member Information Removed]. Thank you for taking the time for your review. Our clients are the best, thank you!Rufo R.
08/31/2018
Had All Cen Tex perform septic tank (1000 gal) pumping for maintenance purposes. The entire process was great from scheduling to pumping. Thank you All Cen Tex for great service.
Description of Work
Septic Pumping | Maintenance
Category
septic tank
Cost
$425
Hire Again?
Yes
Service Provider Response
Sir, thank you for taking the time for your review. We know our clients have a choice, and we are glad you chose us! Thank you very much!Carol J.
07/11/2018
It had been almost five years since this was last done. I called All Cen Tex and they scheduled an appointment for me within a few days. The crew arrived even earlier than expected after calling to be sure that was okay. They had to do a little digging which was accomplished very quickly, then pumped out and rinsed the septic tank. Mine is a gravity flow septic system. They were quite professional, but friendly in demeanor. It was all done in about a half-hour.
Description of Work
Septic Tank Pumping
Category
septic tank
Cost
$460
Hire Again?
Yes
Service Provider Response
Hello Ms. [Member Name Removed]. Than you for your review. They really mean alot to us, even the not so good ones! Lol. Knowing you had a choice, and you chose us means alot, thank you.Maya K.
09/18/2017
It was good. They showed. I think it was on the weekend, kind of last minute. They showed up and was able to help us out.
Description of Work
They cleared out the septic tank.
Category
septic tank
Cost
$500
Hire Again?
Yes
Service Provider Response
Thank you for taking to review us. It means alot to us. We are glad we were able to help.Dekkar W.
08/21/2017
The guys looked professional in uniform. They were very prompt and worked efficiently! Ladies in the office were very helpful and informative as well!
Description of Work
septic tank pump out!
Category
excavators, septic tank, sewer cleaning
Cost
$475
Hire Again?
Yes
Service Provider Response
Thank you for your review. We are glad we were able to service your needsRobert M.
05/25/2017
Perfectly! The crew was on time, very knowledgeable, and shared some great tips for maintaining my septic system.
Description of Work
Septic tank pumped.
Category
septic tank
Hire Again?
Yes
Service Provider Response
Thanks for taking the time to review us. Angies list clients are very important to us as all of our clients. We look foward to servicing you again.Susan W.
04/10/2017
They were punctual. They let me know exactly what they were doing and performed the work in a timely manner. Easy to schedule the appointment and work with the office.
Description of Work
regular maintenance of the septic system
Category
septic tank
Hire Again?
Yes
Service Provider Response
Thank you for your review. We encourage all clients to use this platform, weather positive or not. I helps us to know where we need to be to take care of you folks.Randolph M.
04/01/2017
Technicians showed up on time. There were two; both were in uniform, and they came in a pump truck, though we didn't need pump service. The technicians appeared to know what they were doing, and told me that we needed a new 3/4 horsepower septic pump, which was what I expected. The installed cost was $1050, which I thought was high, given that the basic cost of a pump is $200-300. Even so, needs must, so I agreed to the installation of the new pump. The installation went smoothly, the technicians were very professional, and everything was working smoothly within an hour or so. I sent an email in to All Cen Tex questioning the price, and received a very nice call the next day. They explained why their costs were what they were, and I was satisfied. I really appreciated that they took the time to call back and explain. I will definitely use All Cen Tex again!
Description of Work
Our septic system high water alarm was sounding, so I looked up All Cen Tex on Angie's List, and called them. We confirmed we did not need a septic tank pump service and scheduled a visit by a technician for the next day to determine the problem
Category
septic tank
Cost
$1,050
Hire Again?
Yes
Service Provider Response
Mr. [Member Name Removed] thank you for responding and being understanding during our conversation. It was a pleasure speaking with you and i do understand your concerns. I am glad to add you to our client list, especially from Angieslist! Thank you. RobertChristina R.
03/29/2017
Coby S.
02/13/2017
I've been using them for years. They're always professional and friendly. I will continue using them in the future.
Description of Work
Septic tank pump & clean as well as replacement of pump... after hours at a late hour
Category
septic tank
Cost
$1,700
Hire Again?
Yes
Service Provider Response
Hello member. First of all thanks for allowing us to serve your needs over the years. Its folks like you and countless others that have allowed to serve central texas for 30 years. Thank you....robertjames D.
12/08/2016
I thought they were a little expensive but I was satisfied with the service. They fulfilled the contract everything was fine
Description of Work
Pumped my septic tank
Category
septic tank
Cost
$450
Hire Again?
Yes
Service Provider Response
Thanks for your review, hopefully we provided the service that justified what you paid. We take pride in having the best staff from the office to the field staff.Elliot L.
10/31/2016
Great people to do business with. I set up the appointment with Jennifer over the phone. Jason called 45 minutes before coming out to the house. Upon arrival, they went right to work and 45 minutes later were finished pumping all 3 tanks in our 3 tank system. The price was exactly as quoted based on time and gallons. I highly recommend All Cen Tex if you want it done correctly the first time.
Description of Work
Septic tank pump-out
Category
septic tank
Cost
$560
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to respond. Both Jennifer and Jason are a big part of our success here at All Cen Tex. I.m sure it was their pleasure to make sure you were satisfied. Thank you very much. Robertmichael S.
03/20/2016
Technician arrived early and worked for almost 4 hours. He had 3 tanks to dig up, plus then had to replace a 19 yr old pump. Josef was very personable and explained everything thoroughly. He also gave suggestions on maintaining the system going forward.
Description of Work
Replaced Septic Pump and 1000 gallons from my 2 tanks on a Saturday call-out.
Category
excavators, plumbing, septic tank
Cost
$1,950
Hire Again?
Yes
Service Provider Response
Sir thank you for you response. We value all responses, just like we value all clients. We are very happy to have Josef with us. He does a great job for us.William M.
02/20/2016
Office staff very knowledgeable and well organized. Service staff arrived promptly, were very knowledgeable, and completed the job quickly and efficiently.
Description of Work
Pumped septic tank
Category
plumbing, septic tank
Hire Again?
Yes
Service Provider Response
Hello member. We appretiate the chance to provide you a service. We hope to hear from you again.Debora R.
12/04/2015
They not only showed up early and pumped out my 3 septic tanks for a fair price, they also educated me about septic maintenance.
Description of Work
Pump septic system
Category
plumbing, septic tank
Cost
$425
Hire Again?
Yes
Service Provider Response
Thank you for taking time to complete a survey about your experience with All Cen Tex, We strive for customer service to be first , And please call us if you have any questions or for future septic pumping. Thanks again, All Cen TexTodd R.
09/27/2015
The septic overflow alarm went off and when I opened it up to look I saw that the pump had obviously stopped working. I called around 10:30 am and they squeezed me in that day with an ETA of 2:00 pm. The guys showed up a few hours later than expected, but of course you can't expect them to perfectly predict how long each job will take so I have no issue with that at all. The guys were exceptionally polite, professional, and efficient. They got right to work and did a very thorough job of cleaning out all of the tanks. Next they took logical and efficient steps to identify exactly what the problem was and was not. As I expected, the septic pump was bad after 11 yrs of use so they replaced it with a new one and had me up and running that day. They even took the extra time and effort to fix some problems that were obviously caused by poor workmanship from whoever did the original installation 11 yrs ago. They clearly communicated everything they were doing throughout the process and what they recommended we do to fix it. The price for everything was very reasonable and competitive. Most importantly, these guys knew what they were doing and took pride in their work. I would absolutley call them for any future issues!
Description of Work
Pumped septic tank and replaced pump.
Category
plumbing, septic tank
Cost
$1,620
Hire Again?
Yes
Service Provider Response
Thanks for taking the time to review our company, we appreciate your business. We strive for customer satisfaction and service. Thanks again All Cen TexPatricia S.
09/22/2015
They did a really great job. They were very knowledgeable and informed me on my septic. I would definitely use them again in the future.
Description of Work
They pumped out my septic tank and added a riser.
Category
septic tank
Hire Again?
Yes
Service Provider Response
Thank You, We appreciate your review. All Cen Tex strives for excellent customer service. Please do not hesitate to give us a call for any of your future septic services or concerns. Again Thank You, All Cen TexWilliam W M.
10/21/2014
No hassle. Both lids were cracked so they reffered me to a company (Cajun Construction) for replacement of the lids.
Description of Work
Pumped out Septic Tank
Category
septic tank
Cost
$470
Hire Again?
Yes
Service Provider Response
Thank you for the rating. We greatly appreciate your business. Feel free to contact us with any questions or concerns. All Cen Tex 512-258-4000Robert G.
09/21/2014
Overall, the service was really good and the gentleman sent was very professional. I gave a poor grade for responsiveness due to the delay (two days) in responding to my Angie's List request. I had to contact Cen Tex directly to get them to come out. The other thing is they offer a one year supply of septic treatment - don't count on it. I didn't receive it because I had to call them for the service.
Description of Work
Pumped out the septic tank
Category
septic tank
Cost
$620
Hire Again?
Yes
Service Provider Response
Dear [member name removed]. I would like to thank you for being an Angie's List Member. In response to your concerns, It is our policy to to have direct contact with our clients to set up service. We would like to take responsibility for not notating on the work order about being an Angie's List Member. We are mailing your 1 year supply of Bio-Treatment and to show that we care about our customers satisfaction we have added a second year of bio-treatment. If you shall have any questions or comments please do not hesitate to give our office a call at (512)258-4000 Thank you for your business, Jennifer Fuentes ALL CEN TEXGregory F.
06/19/2014
Carol S.
01/26/2014
I don't remember the exact day they came out last time or the exact charge, but I do remember that they came out exactly when they said they would, and did the work quickly and efficiently. At the time my tank was overflowing and I had to get it pumped out right away, and they were able to provide someone the next day.
Description of Work
.
Category
septic tank
Cost
$380
Hire Again?
Yes
Service Provider Response
thanks for the opportunity to work for you and for being a angie.s list memberDavid M.
01/22/2014
Nancy M.
01/01/2014
We had been having intermittent plumbing problems for some time, an they finally reached a point that we realized they had to be because of a maxed out septic tank. On December 30 many companies were closed for the holiday week, but thankfully, All Cen Tex was doing business. My husband talked to them and answered questions about our tank, and they agreed to come the next day, New Years Eve. There was an extra $70 added to their basic rate because our Manchaca location is slightly our of their service area, and it took them some time to negotiate their truck down our winding narrow driveway. That was fair. I have great admiration for the driver of the truck who was able to back it down the driveway and into a position from which they could reach our tank with their hose. This was a great crew, and I recommend them without hesitation.
Description of Work
Pumped out septic tank
Category
septic tank
Cost
$470
Hire Again?
Yes
Steve K.
09/30/2013
A good experience from the start. They had a person in the office to answer the phone on the fisrt call. They answered questions, scheduled the work and checked back to confirm the time. The workers arrived when scheduled, preformend the work for the agreed cost and offered advice on how to treat for roots that may be in the drain lines. The workers were courtious, clean and efficent.
Description of Work
The pumped our homes septic tank. It had not been done for 8 years.
Category
septic tank
Cost
$375
Hire Again?
Yes