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31 years of trusted experience
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Reviews
5.01 Reviews
Showing 1-1 of 1 reviews
PJ V.
09/2012
tv repair
+ -1 moreI took it to a different Best Buy location. They wouldn't let me bring it in to the in-store Geek Squad. They said I'd have to call Geek Squad for a service call. We called & they said it would take a month to get out! I called this location in Cedar Hill & talked to one of the managers, Carlton. I explained the situation. He said to call Geek Squad & I told him we did & they didn't have any openings for a month. I told him what happened at the the other store, that they refused to take it in-store. He said to just bring it in. They plugged in the screen right there. It obviously had a big line down the middle. He said they would definitely junk it, but that it would probably take a couple weeks for them to finalize that. There weren't any loaners so he said to pick out a new TV. Carlton made right what the other store did wrong. He was so easy to work with on various aspects of this situation. Because he did, we gave them another couple thousands of dollars of business. The store is great - customer service is great - Geek Squad is great. They really care about what makes you happy as a customer at this location.
Description of Work: I had purchased a TV a year before. The screen stopped functioning. It had one day left on the manufacture warranty - Best Buy Brand.
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Yes, I recommend this pro
Contact information
971 N HIGHWAY 67, Cedar Hill, TX 75104
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Repair,
TV Sales,
Computer Sales,
Appliance Sales and Installation,
Computer Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
971 N HIGHWAY 67, Cedar Hill, TX 75104
www.geeksquad.com/repair