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DANCINGLAKE BLIND & DRAPERY INC

Window Treatments


Services we offer

WINDOW COVERINGS, BLINDS, SHADES, SHUTTERS AND CUSTOM MADE DRAPERIES, IN HOME CONSULTATIONS, ACCURATE WINDOW, MEASUREMENTS, ORDERING, DELIVERY AND PROFESSIONAL INSTALLATION OF ALL YOUR WINDOW COVERINGS & OCCASIONAL REPAIR IF POSSIBLE.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Patricia A.
11/2007
1.0
window treatments
  + -1 more
Ms. Dancinglake was very displeased that I canceled my order. I was within the time limit given by the Federal Trade Commission. She charged me for services that she did not disclose on her contract and did not return the entire refund of my deposit because I would not accept HER OPINION. Ms. Dancinglake does not truly take into account what the customer desires only what she has available to sell. I have sent Ms. Dancinglake TWO certified letters which SHE REFUSED. She is very unprofessional is not interested in trying to assist and satisfy her customers. I do not recommend you to attempt to work with such an unprofessional company. I have been in the corporate world for over 25 years, have trained sales people as a regional manager, and am aware of how customers are to be serviced. Dancinglake Blind does not provided good customer service nor a desire to provide the customer what they want, only what she has available.
Description of Work: I called Ms. Dancinglake to come and give me an estimate. When I told her what I was really wanting she said that I really did not want that. She was very pushy in suggesting what she felt would be best rather than accepting what I originally called her out for. She arrived at 11 am and kept suggesting different items that she felt would be good and gave me quotes on all of those. She did not leave until after 4pm and we had not had lunch. I expressed that I was tired and had so many different concepts that she had presented. I went ahead and signed a contract. The next day I notified her I wanted to change the order. She stated she was off so she would be by the next day. She came but failed to bring all the information she needed to give me a definite quote. She left and called to give me a quote I told her I would think about it. I later called her and told her I did not want to do business with her due to her unprofessional language and manner.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DANCINGLAKE BLIND & DRAPERY INC
THE MEMBER SIGNED A CONTRACT AND A DEPOSIT WAS COLLECTED. SHE CALLED ME THE FOLLOWING DAY AND INFORMED ME THAT SHE HAD RECONSIDERED HER CHOICE AND WANTED TO CANCEL. THE REASON SHE GAVE: SHE HAD CHALLENGES IN THE PAST WITH "IMPULSE BUYING." I WAS, UNDERSTANDABLY, A BIT SHOCKED THAT SHE CONSIDERED HER DECISION "IMPULSE BUYING," CONSIDERING THE AMOUNT OF REQUESTED PRODUCT INFORMATION, TIME SPENT REVIEWING PRODUCTS AND PRICING PROVIDED. I REFUNDED THE MEMBER'S DEPOSIT LESS MY FAIR CHARGES. HER CHECK WAS REFUNDED IN A TIMELY MANNER, BY CERTIFIED MAIL WITH A RETURN RECEIPT. SHE RECEIVED HER DEPOSIT AND CASHED HER CHECK. THERE WAS NO NEED FOR FURTHER COMMUNICATIONS WITH THE MEMBER. I'M SADDENED THAT SHE IS UPSET OVER $125.00. I SINCERELY HOPE THE MEMBER FINDS THE PERFECT WINDOW COVERING WITHIN HER BUDGET FOR HER LOVELY HOME. DONNA DANCINGLAKE

MARYROSE S.
03/2007
3.0
window treatments
  + -1 more
The material used wasn't very good and she had to come back a few times to fix it. The company that supplied her with fabric gave her bad material, but it still affected the end product.
Description of Work: She did window treatments.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


06/2006
5.0
window treatments
  + -1 more
Our blinds were really terrific and I couldn't say enough about the great job they did on our house. They used a really good product and gave us the personal attention you would expect from a great business. They paid attention to detail and just aimed to please so it was a pleasure to do business with Donna Dancinglake.
Description of Work: They installed Roman blinds in our bedroom and our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

06/2006
5.0
window treatments
  + -1 more
In a couple of the rooms we had them do custom blinds, so those took a little longer to get than the others. They were great though and we loved them, so it was worth the wait. The installers were good people and they did a great job. They really paid attention to detail and were very good to us. She also stuck to the estimate.
Description of Work: They installed new blinds in my entire home which, were about 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANN D.
06/2006
5.0
window treatments
  + -1 more
Donna from Dancing Lake's Blinds was so pleasant and we loved the work she did. There was a little problem with her help, but Donna was very hand's on so she rectified the situation right away. She was a pleasure to deal with and she was great overall. She really went all out to provide the best results.
Description of Work: They installed new blinds in 6 rooms of our home and put up curtains in our bedroom and dining room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    PO Box 177, Cedar Creek, TX 78612

    www.dancinglake.com

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments

    FAQ

    DANCINGLAKE BLIND & DRAPERY INC is currently rated 4.3 overall out of 5.

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    DANCINGLAKE BLIND & DRAPERY INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, DANCINGLAKE BLIND & DRAPERY INC does not offer free project estimates.
    No, DANCINGLAKE BLIND & DRAPERY INC does not offer eco-friendly accreditations.
    No, DANCINGLAKE BLIND & DRAPERY INC does not offer a senior discount.
    No, DANCINGLAKE BLIND & DRAPERY INC does not offer emergency services.
    No, DANCINGLAKE BLIND & DRAPERY INC does not offer warranties.
    DANCINGLAKE BLIND & DRAPERY INC offers the following services: WINDOW COVERINGS, BLINDS, SHADES, SHUTTERS AND CUSTOM MADE DRAPERIES, IN HOME CONSULTATIONS, ACCURATE WINDOW, MEASUREMENTS, ORDERING, DELIVERY AND PROFESSIONAL INSTALLATION OF ALL YOUR WINDOW COVERINGS & OCCASIONAL REPAIR IF POSSIBLE.

    Contact information

    PO Box 177, Cedar Creek, TX 78612

    www.dancinglake.com

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM