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MSC COMPUTERS

Computer Repair, Computer Sales

About us

Computer sales and service

Services we offer

COMPUTER REPAIRS, SALES, UPGRADES, PRINTERS SCANNERS, WEB CAMS, MODEMS, SOUND CARDS, VIDEO CARDS, MAINFRAMES, PCS, LAPTOPS,USED Computers,used laptops


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Joyce R.
10/2015
5.0
computer repair
  + -1 more
After we took the computer in after someone else had charged us to fixed it, and it still was not working, the email is working we can now send and received emails. He wonder why we were using Window mail instead of Microsoft Office Outlook, Al asked if we could leave it another day for Microsoft Office to be installed. If the email or viruses could not be resolved the service would be free. He did an Excellent job. Thank you for telling us about the corporation.
Description of Work: Removed Viruse install email from window mail and move to microsoft office outlook vista

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cindy S.
02/2014
5.0
computer repair
  + -1 more
See above.
Description of Work: We had been having many issues with our computers. We do have excellent virus software which we run daily but we continued to have problems. Our HP printer stopped working altogether after many months of problems. We purchased a new printer and it did not work. We knew then that we had to stop self diagnosing and take the computer in to be fixed. I checked Angie's List and selected MSC as it was close to our home. My husband brought in the hard drive on a Monday afternoon. We were told it would take 24-48 hours to fix. We received a telephone call on Friday which we were unable to answer. On the following Monday, we called and we were told that the problems were quite extensive. They found various viruses and sector problems. My husband was able to pick up the computer that Monday, Feb. 10. The cost was $86.59. We were thrilled. We brought the computer home and it has been working beautifully. We are extremely pleased with MSC and would recommend them highly! Thanks MSC!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Donna B.
09/2013
5.0
computer repair
  + -1 more
I carried my cherished broken laptop into this tiny place located in a strip shopping center at Josey and Beltline. I'd never been there before. Could I trust them with my cherished laptop? I had read the excellent reviews on Angie's List. So I left my baby with him. What a wise decision I made! The hardware issue was not an easy one, possibly not repairable, but he said he'd see what he could do, and at least he could transfer the files from it to a flash drive, if I'd bring one when I picked up the laptop. I picked up my laptop a week later....he had been able to repair it, but probably only temporarily, he warned. If it happened again, it'd need the motherboard replaced. I couldn't have asked for more! I got my files from the laptop to put on my desktop at home, and I got more time from my sick laptop without having to shell out for a new laptop right now. Excellent! I couldn't be more pleased. Thank goodness for Angie's List. I never would've found this place without it. And if I did, I never would've trusted it, since it's such a small place. The men that run this place gave attention to my problem and really worked on it. It took about a week and half for them to get to it and fix it, so be patient. There are other computers there to be repaired, too! I will be giving this business all my computer repair/refurbish business in the future and will recommend it here and to anyone who needs this type of service. Excellent, MSC! And thanks!
Description of Work: Transferred files & folders from broken laptop to flash drive, and then repaired laptop (hardware problem).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carla D.
12/2012
5.0
computer repair
  + -1 more
I brought the computer in and MSC Computers provided excellent service in a quick and economical manner. Very nicely staffed. Absolutely recommended.
Description of Work: My computer wouldn't boot up - apparently Windows had crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

renea R.
11/2012
5.0
computer repair
  + -1 more
It went great. Assessment and fixing the problem was handled within a 24 hour period. Very professional and Im very pleased.
Description of Work: Took laptop to MSC due to problems with the monitor. Was told it was a software issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Asheesh B.
08/2012
5.0
computer repair
  + -1 more
Knowledgable technician who diagnosed the problem very quickly and provided very fair estimate.
Description of Work: Diagnostics (Laptop won't boot)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Annette H.
01/2012
5.0
computer repair
  + -1 more
MSc Computers listened attentively to my description of the problem, told me an estimate for evaluation and then called back promptly when promised to tell me they could save the data from the drive and the total cost of repair and that I could pick up the next day.
Description of Work: My hard drive on my desktop computer was completely corrupt and I had already tried another service tech repair service but they could not fix it. I went on Angies list and found MSC Computers. I brought in the unit and described the problem. All I really wanted in a best case schenario was to retrive my picture files which would have been completely lost forever with no back up copies. MSC said they would try their best and ended up saving all of my precious pic files, AND my documents and spreadsheets too! They also accepted my old computer for recycling as it was not repairable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kimberly C.
08/2011
5.0
computer repair
  + -1 more
I dropped my laptop off on Monday afternoon and had it back on Wednesday. The problem was diagnosed as a software issue, the harddrive was "cleaned" and software reloaded. No more freezing problem and runs overall much better and faster.
Description of Work: Computer cleaned & freezing problem repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Delryn F.
01/2011
5.0
computer repair
  + -1 more
I took the computer in with multiple problems of connection, printing, and sound as well as slow operation and downloads. He diagnosed the problems as virus and spyware issues, which he fixed. When he calledto tell me it was ready, he suggested adding ram to speed things up. I agreed and he installed it for the cost of the hardware. All his labor was covered by the $79 diagnosis fee, and he gave me a $10 discount on that. It was a very satisfying transaction all around. The computer is operating like new.
Description of Work: Diagnosis of problems, cleanup and disinfecting drives, added ram.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

MARTHA P.
12/2010
5.0
computer repair
  + -1 more
Great experience. Excellent service and price.
Description of Work: I took in my Dell laptop which was giving me problems. I've dislike that particular laptop for a long time partly because it uses Vista. Turns out the battery was dead. It works okay if it's plugged in like a pc. I asked Ahmed, the technician at MSC, if there was anyway he could find me a laptop with Windows XP. He said he would look for a used laptop that was in excellent condition with the features I needed. It took him a couple of days to find such a laptop. And, it took another day to clean it up and maximize it's performance. I picked it up today. And, I can't say enough good things about the laptop and MSC. They're a small company, but in my opinion, they've got the big guys beat when it comes to value and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

MARTHA P.
10/2010
5.0
computer repair
  + -1 more
Excellent service.
Description of Work: My netbook's performance was terrible. I thought it had a virus. After checkingf Angie's List I decided ro give this place a try. The technician exmained the netbook, identified the problem (which was not a virus) and corrected it. It now is as fast as it was when it was new. This is my "go to" place for my computer needs. On top of it all, they give a discount to Angie's List customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James V.
08/2010
5.0
computer repair
  + -1 more
I asked whether or not they repaired backlighting on laptops and was told that no they didn't. Also, didn't have any recommendations on where to have this type repair done. Obviously these weren't the answers I was hoping for but the person was polite and friendly.
Description of Work: Requested Information

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Sharon W.
09/2009
5.0
computer repair
  + -1 more
The power gave out on my computer after running anti-virus software an unfortunate 4 times in a row (Thanks Clunky Windows Vista!) After playing phone and email tag with someone my husband recommended, I searched Angies List for my town and called MSC. After a short conversation, I decided to bring the unit in. The shop front looks ratty, but they were very reassuring about fixing my problem. I had a new internal power source installed ($49.95) and my $69.95 service call included not only the install, but a virus scan, defrag, general cleanup and a performance optimization of my unit. They also loaded a better (and free!) antivirus/antispyware and give me some tips on antiviruses and anti-spyware, including the products I had installed that weren't working well for me. They also did a virus scan of my backup flash drive that was plugged into the unit when the spyware attacked! The power supply that was taken out was shown and offered to me, as well as the box for the replacement power supply. I've been using the unit for a couple of hours now, and it's a lot faster. There are no viruses on it, and no data was lost!
Description of Work: Internal power supply replaced on my computer, scanned for viruses and performance optimized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.88

Judy B.
04/2009
5.0
computer repair
  + -1 more
I am really happy to have my laptop back and that the cost was so affordable. I've been doing business with MSC since about 1995 and they've always done a great job - whether it was repairs or building a new computer to my specifications. I recommend them every time I know someone who is looking for a new computer or needing service.
Description of Work: My laptop had been losing desktop icons and text on buttons for several months. One day it was particularly slow, so I left it on all night. When I woke up the next morning the screen was blank and if I pressed the space bar or any of the function keys it would acts as if it was rebooting. I tried contacting the manufacturer for tech support, consulting with friends and family, and even taking it to Staples. Everyone told me it had overheated and would cost too much to repair. Instead, I took it to MSC Computers and they told me they would call the next day to let me know what the problem was. They called me two days later and said that the memory had gone bad and that since I had damaged the power cord I would need a new cord. The cost of materials plus labor to replace the memory, add more memory and replace the power cord was only $167. They also told me that if I would move all my documents into one location they would back the laptop up for me, remove malware and viruses and reload the programs free of charge (provided I brought it back in two weeks).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$167

    Contact information

    1235 S JOSEY LN STE 665, Carrollton, TX 75006

    http://WWW.MSCCOMPUTER.NET

    Service hours

    Monday:
    12:30 PM - 5:30 PM
    Tuesday:
    12:30 PM - 5:30 PM
    Wednesday:
    12:30 PM - 5:30 PM
    Thursday:
    12:30 PM - 5:30 PM
    Friday:
    2:30 PM - 5:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    MSC COMPUTERS is currently rated 5 overall out of 5.

    Monday: 12:30 PM - 5:30 PM

    Tuesday: 12:30 PM - 5:30 PM

    Wednesday: 12:30 PM - 5:30 PM

    Thursday: 12:30 PM - 5:30 PM

    Friday: 2:30 PM - 5:30 PM

    MSC COMPUTERS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, MSC COMPUTERS does not offer free project estimates.
    No, MSC COMPUTERS does not offer eco-friendly accreditations.
    No, MSC COMPUTERS does not offer a senior discount.
    No, MSC COMPUTERS does not offer emergency services.
    No, MSC COMPUTERS does not offer warranties.
    MSC COMPUTERS offers the following services: COMPUTER REPAIRS, SALES, UPGRADES, PRINTERS SCANNERS, WEB CAMS, MODEMS, SOUND CARDS, VIDEO CARDS, MAINFRAMES, PCS, LAPTOPS,USED Computers,used laptops

    Contact information

    1235 S JOSEY LN STE 665, Carrollton, TX 75006

    http://WWW.MSCCOMPUTER.NET

    Service hours

    Monday:
    12:30 PM - 5:30 PM
    Tuesday:
    12:30 PM - 5:30 PM
    Wednesday:
    12:30 PM - 5:30 PM
    Thursday:
    12:30 PM - 5:30 PM
    Friday:
    2:30 PM - 5:30 PM