Company owner Roger Landry was very responsive and easy available to review the house and extent of project. He impressed with knowledge and experience. His quote was reasonable and below other contractor's proposals. Roger did all the work himself. He appeared on time, had lot's of equipment and got the job done in a long and busy day. He was able to do a good job matching the existing mortar color. A week after the job was done, nobody could see what and where.

I contacted 4 different vendors via Angies email for a brick mailbox repair/replace. Included a photo and detailed description of the problem. After over a week, he was the only one that NEVER responded.

Couldn't be happier with the quality of the work that was done. Roger is a true craftsman and a very professional person who was a joy to meet. Highly recommend Master Masonry for any job of the type that requires masonry repair.

It was a great experience! Roger arrived in a timely fashion and was very polite. I had no problems with scheduling. We walked around the perimeter in a thorough inspection and he educated me about masonry in general as well as about ways to maintain the house's facade over time. We discussed drainage, gutters, soil, and ways to prevent erosion as well as the proper way to manage vegetation outside in order to protect the bricks. When he was done, it looked amazing! The bricks blended in and if I didn't know any better, I would think they'd been in pristine condition all this time. I would definitely recommend him.

Don't know

unknown

Couldn't be happier with the result.  You can't tell the difference at all between the old brick and the new ones.  Perfectly matched.  Roger was very professional, was here when he said he would be for the estimate and the work.  He was also very helpful with pointers on things to do that will help extend the life of our brick.  We've already made plans for him to return in a month or so for few more minor repairs.

It went very well He performed the work to my satisfaction.
He is a nice guy who does good work

It is November 2014, and I am reviewing the work of Roger Landry of Master Masonry from a job he did for me in 2006. I would have submitted this review years ago, but only ran across his invoice recently and remembered who he was. If I could give this contractor ZERO stars I would. His smooth salesmanship got him the job, but after that I was shocked at the careless and cavalier way he conducted his work. Looking up at the chimney from the patio, I noticed a few bricks missing and could tell the chimney was in bad shape. Roger replaced two bricks and I was told later did a sloppy and unacceptable job of repairing the mortar cap. When he came down from the ladder he seemed perturbed if I asked him to follow me to look at anything, so I barely was “allowed” to show him some places on the garage where the mortar was missing altogether. To this day I stare at the and quot;repairand quot; he did there of replacing missing mortar at waist-height on the garage (not hard to get to, in other words), and am always shocked at the ugliness of his work. The part that angers me the most, however, was his lack of concern for my safety and that of my family concerning the chimney. The chimney needed serious and quot;repointingand quot; but he only slapped a little mortar between four or five bricks and called it a day – and never mentioned what a terrible condition the chimney was in. I later found a man who worked on that chimney for five days straight (from 7:30 until 6:00 in the evening) -- chipping out the mortar altogether all over the chimney, which he said was the only way to secure the bricks properly so they didn't come tumbling down in a high wind, possibly killing someone, and replacing it with mortar he had mixed laboriously to try to match the color. I photographed the entire five days I was so impressed. I was also shocked at what Roger charged ($685.00 in 2006) and it took him no more than an hour and a half. By the time he got ready to leave his disposition had changed totally -- he became mean and almost sneering -- in case I balked at his bill -- so I wrote him a check and he left. But I have been angry about that job all this time! I do NOT recommend Roger Landry, the self-proclaimed and quot;masterand quot; mason!

unknown

Roger was fantastic. I called him and asked him to come give me an estimate on short notice when we decided unexpectedly to list our house for sale. He came the same day to give us an estimate. He then rearranged his schedule to make the repairs just a few days later so we could go live on our home listing on time. The day of the work he arrived on time and did a great job. When my husband came home he could not even figure out where the repairs had been made because they matched so well. I would highly recommend him and use him again if needed!

Roger showed up promptly for the appointments (quote and working). Original estimate did not include spacer course repair which was discovered after sill bricks removed for resetting. He was able to schedule the repairs less than a week out which greatly helped influence my decision.
The day of the work, he showed up on time, got the work done and finished in the time expected.
The work was done expertly and just as he promised. After the mortar has dried, it blends so well that it is hard to detect where he made the fixes.
I will hire again when the need arises.

Roger was a very nice and genuine guy. He is a true artist at his craft. He also gave me some tips about gutters and even oiled the lock on my gate. He was very professional and cleaned up after himself. The house looks great. I would use his service again.

Master Masonry was referred to me by the person who actually damaged the mailbox, thus I was very skeptical.  Comparing this estimate to a couple of others, we decided to go w/him anyways & do not regret it.  (his bid was in the middle, but they were all close in price)
He was prompt in providing the estimate.  Since the brick being replaced is out of production, he was only willing to match newer brick.  Both of the other masons were going to try to reuse the old brick & I just was not very comfortable w/that.  The match is not exact, but it is very good.
Master Masonry's handiwork is great, was timely yet thorough in his work (I worked from home that day & watched the entire process), provided great customer service & insight.
Would use him again & recommend to others w/out reservation or equivocation.

I think that we got him through Angie's List. He did really good work. He was really a master. He fixed the bricks better than ever. I think that he is his own company and he works all by himself. He does all the work. Our brick mailbox might need some work and we will use him again for that. His punctuality and professionalism were also great.

On girst call he did not want to talk ibstead asking to leave my address and phone number on his voice mail. OK, understandable he was busy working. Left voice mail twice (he did noy pick up phone). I gave up on my forth call. He might be great but I selected another guys. Good luck if you want to use him..

All repairs were done the same day, perfect match, professional, great job

He might be great at what he does, but good luck trying to schedule an appointment for him to give you an estimate on job. I called him multiple times over 2 months. Either got voice mail and I left a message, or he would answer and say he was on ladder and to call back and leave message. He only returned my call once during time when I was on vacation, we talked and he said he would call me back on date I told him I would be back from vacation. He never called. I called him 2 times after I returned from vacation, having to leave messages.
No courtesy. He should have returned call after messages, even if an explanation of when he could get back to me or that he was not interested in my job. I wasted 2 months waiting for him to get back to me. Awful!

obtaining competitive quotes to validate pricing

See above.

Roger was one of two people I found on Angie's list who I contacted for quotes to do some repair work on the mortar of my brick home. I set up a quote request on Roger's site and he called me up and scheduled the free estimate for the work. He came out and was very professional and gave me a written quote. I explained I had one other person coming out for another estimate and he was completely fine with that. He didn't give me any attitude or anything and told me to let him know if I wanted him to do the work.
The second guy came out and quoted $600 more for the same work. I got ahold of Roger and had him do the repairs. He did a great job and everything matched the rest of the mortar. I've saved his infor and will definitely use him again.

Excellent experience. Highly recommend. Superior quality of work.

I am a repeat customer. Roger performed work (2010) and I kept his name/card when I had additional repairs this year. Roger is professional, explains what is needed, and does a great job. I highly recommend Master Masonry.

Was on time, professional and very good. Mortar match was 99% perfect. No complaints from me. In our shifting soil, this is a good guy to know and hire.

They did excellent work.