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LUMBER LIQUIDATORS

Flooring Sales and Installation, Hardware & Home Improvement Stores, Hardwood Flooring Sales and Installation

About us

Installation and selling the best hardwood floors in the industry

Services we offer

SALES OF HARDWOOD, BAMBOO & CORK, ENGINEERED & FLOATING FLOORING, LAMINATE AND ACCESSORIES & TRIM.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
60%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
3.9
responsiveness
4.2
punctuality
4.3
Showing 1-5 of 5 reviews

Satish U.
01/2017
4.0
home improvement stores
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sander W.
05/2014
5.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5

Sam L.
02/2014
2.0
flooring contractor
  + -1 more
The install has been a nightmare. The planks 'un-click and un-lock after install and creates an ugly seam. Also, the product chips after install. AND, the actual 'click and lock' of the planks is VERY difficult. The store staff refused to give me the name of an independent installer and gave me the customer service number. I filled out all their documentation and filed the complaint. They said I would get a response in 48 hours, but that was two weeks ago (I sent another email after one week and left a voice mail for the customer service representative). I do plenty of 'do it yourself'' projects and this is the worst product I have ever worked with. I am half way thru the install and I will have to go find someone to finish it off.
Description of Work: I bought their Tranquility 'click and lock' flooring as a do it yourself product. The store staff refused to give me the name of an independent installer and gave me the customer service number.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0

$800

Response from LUMBER LIQUIDATORS
The customer came in several times for us to show him how to install the floor. We did, apparantely it was too much for him to do as a DYI project. We do not have independent contractors, but do offer installation. He did not want to go that route. We spent a lot of time with him in the store showing him how to install it. He even brought peices in and we showed him how to do it inside the store.

Tawen C.
09/2011
4.0
flooring contractor, hardwood floor
  + 0 more
From the selection process to the order pickup was totally professional without a hitch!
Description of Work: Sam the manager gave great advice on floor selection. He recommended for engineered wood for concrete glue down. Floor is beautiful. Deliver and pricing professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Adrian E.
10/2008
4.0
flooring contractor
  + -1 more
We made our purchase on our 2nd visit. During our first visit, they were about to close, however they were nice enough to allow us to look around for a bit. Once we were ready to purchase, we went back and worked with Joel who advised us on the differences between the different options. Once we made our decision, he processed our order and had someone load the laminate in our car. We went with Havana Mahogany. The sales staff at lumber liquidators are quite knowledgeable on their product and helped us get everything we would need for the install. We would return for more flooring if it were ever needed.
Description of Work: Purchased wood laminate flooring and trim molding to replace carpet in a dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$465.6

    Contact information

    1620 N INTERSTATE 35E STE 300, Carrollton, TX 75006

    http://www.lumberliquidators.com/catalog/store_categories.cmd?storeId=89

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Hardwood Flooring Sales and Installation

    FAQ

    LUMBER LIQUIDATORS is currently rated 4.1 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    LUMBER LIQUIDATORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, LUMBER LIQUIDATORS does not offer free project estimates.
    No, LUMBER LIQUIDATORS does not offer eco-friendly accreditations.
    No, LUMBER LIQUIDATORS does not offer a senior discount.
    No, LUMBER LIQUIDATORS does not offer emergency services.
    Yes, LUMBER LIQUIDATORS offers warranties.
    LUMBER LIQUIDATORS offers the following services: SALES OF HARDWOOD, BAMBOO & CORK, ENGINEERED & FLOATING FLOORING, LAMINATE AND ACCESSORIES & TRIM.

    Contact information

    1620 N INTERSTATE 35E STE 300, Carrollton, TX 75006

    http://www.lumberliquidators.com/catalog/store_categories.cmd?storeId=89

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM