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Geek Choice

Computer Repair, Stereo and Home Theater Systems, Computer Sales

About us

Geek Choice, is the number one choice for onsite computer service. At Geek Choice the number one goal is to help you. Our experienced and certified technicians are available 7 days a week to resolve issues as simple as helping you get the most out of your PC or as complex setting up a business network. Not sure if you need a geek? If your computer has any of the following problems, we can help:, Slow computer, Computer startup problems, Scanner not working, Printer not printing, Virus or Spyware, Not connecting to the Internet, or the "blue screen of death". We also offer many other technical support services, including: Wireless network setup, Data Backup, New pc setup or Recovery, Business Network Firewall setup, Upgrading memory, hard drives, video cards, cpu, and more! Just pick up the phone at any time and call us at 1-800-GEEK HELP (433-5435) and speak with a professional customer service representative.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Wireless network setup, data backup, recovery, video cards & hard drives, iPad, iPhone & home entertainment setup.

Services we don't offer

Charger port repair

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
15%
3
9%
2
3%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 34 reviews

Linda J.
03/2015
5.0
computer repair
  + -1 more
I was very happy with the service! He was very prompt, courtious, and professional, I would use the service again if I ever needed anything done with my computer.
Description of Work: I had purchased a deal for a computer tune-up and repair service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeanne B.
09/2014
5.0
computer repair
  + -1 more
He fixed the computer and I have no problems since.
Description of Work: I purchased a big deal for computer repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Lisa S.
07/2014
1.0
computer repair
  + -1 more
It was terrible. The guy didn’t know what he was doing and I ended up getting a refund. He was not the right person for the job. However, there were no issues scheduling with them.
Description of Work: I bought a Big Deal from them for 1 hour of on-site computer tune-up, repair, and services.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Gloria A.
06/2014
1.0
computer repair
  + -1 more
I didn’t like them – the guy that came over didn’t fix my computer but instead infected my computer with another virus. I had to get rid of that computer and buy another one. The experience didn't meet my expectations and the problem was not fixed at all. The tech was very nice and professional, however.
Description of Work: I bought a big deal for $84 for One Hour of On-Site Computer Tune-up, Repair & Services

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$84

GERALD P.
03/2014
5.0
computer repair
  + -1 more
He was good. They fixed the problem.
Description of Work: They fix the problem with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy V.
11/2013
5.0
computer repair
  + -1 more
It was an Angie's List Big Deal that I purchased. It went real well. The deal was for an hour. I paid an additional $200. The computer works like a charm. I was having doctor's appointments every day and he understood that I wasn't going to be here for a while. He was very patient and waited for me to call him back on when he could come and do the memory. He was very, very good. The price was a little bit high. I would use him again but I don't think I would get in touch with Geek Choice.
Description of Work: I used Geek Choice to come and check my computer. He said that I was short on memory and that he would order it. He came back and installed the memory.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Marilyn D.
09/2013
3.0
computer repair
  + -1 more
The computer still runs slow, and shuts down often.
Description of Work: Was supposed to clean up computer and make it run faster.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Response from Geek Choice
please contact me at 800-433-5435. I would like to discuss what we could to do to better your experience with us. if you are still experiencing problems, we stand by our work and will take a look at it for no cost.

Tino S.
09/2013
5.0
computer repair
  + -1 more
Tech arrived on time - introduced himself and went right to work - he explained each step and called us over with the results - he showed us how a program update was causing our problems - he removed it and re-installed the original that came with the laptop originally - Testing the machine to ensure running smoother - than explained what he had done and left
Description of Work: Removed and Re-installed a program that was locking up our laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Shirley M Z.
09/2013
5.0
computer repair
  + -1 more
Computer slow, crashing, and not able to run some programs. Working like new again.
Description of Work: Cleaned up software performance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

ANDREW D.
09/2013
3.0
computer repair
  + -1 more
I purchased an Angie's List Big Deal for this service and it went fair. I was not sold on it because when I went there they got me going and so forth, but when I got home I still had some trouble. I never did follow up on it, but I can't blame them. Overall it was okay.
Description of Work: I got some computer help from Geek Choice.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rosanna L.
08/2013
2.0
computer repair
  + -1 more
don't want to go into it. However, you ought to know that they sent the promise of a $50 credit toward future service if we would give them an "A" rating. So much for your rating system. It smells bogus.
Description of Work: tried to fix some computer problems, but mostly watched the clock

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$150

Response from Geek Choice
that email for the coupon has be retracted and we apologized for it, my overzealous GM thought it was a good idea. I would like to resolve this issue with you personally. We stand by our work and if something wasnt done to your satisfaction I would love to hear about it, and see what I can do to make your experience with Geek Choice a better one. please call me at 800-433-5435 ask for Matthew Mackey, I will do whatever i can to help

Nirma A C.
08/2013
5.0
computer repair
  + -1 more
PC was running slow. They were able to identify the reasons, apply corrective measures and provide advice. I appreciated his willingness to clarify my concerns/doubts throughout the visit.
Description of Work: PC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeanne B.
07/2013
5.0
computer repair
  + -1 more
It went fine.... He got it working the way I wanted and even did more than I asked for... He was very polite, helpful and friendly...
Description of Work: He cleaned up my computer and linked all of my machines together.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bethel F.
07/2013
4.0
computer repair
  + -1 more
He arrived a little bit early, which was fine. His name was Samuel. Very nice. Very professional. He didn't seem to be aware of how the coupon worked, but it wasn't a problem. I have an older computer and I was having trouble with the speed of bringing up my Mozilla Google start up page. I had defagged and ran my anti virus programs, but still no luck. I am still having problems with that. I have lots of room on my hard drive, so that wasn't the problem He told me to buy a mobile drive that I could plug into my ports to be able to play the needed DVDs that I needed. He was through with what he did in fifteen minutes and he didn't seem to think my computer was slow. It isn't unless it has been sitting for a while and then it is. That is what I was trying to get addressed. I probably will use them again, should I have problems. They called me later to see what I thought of his service. That was nice.
Description of Work: Removed some things I did not want on my computer . I could not open my d drive on computer. He used a clip to do it, but it still did not function.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Geek Choice
i would like to know what i could do for you to make this an A worthy company to you, I am going to offer you a $50 credit towards future service, in an effort to earn an A from you

Gus D.
07/2013
4.0
computer repair
  + -1 more
Went well, he confused us a bit, talking over our head. But we had to reel him in abit.
Description of Work: cleaned up computer hard drive and set up new computer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Mitzi T.
07/2013
5.0
computer repair
  + -1 more
They cleaned up my computer and now it works great! Thank you!
Description of Work: Debugged computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

JOHN B.
07/2013
5.0
computer repair
  + -1 more
Tech arrived promptly, dressed appropriately for the work to be done. He asked specific questions about issues we were having and asked what we hoped to achieve. He did all that we requested (see above) but was unable to assist us with Gmail specific aggravations we continue to have. We used the entire hour allotted and he left promptly on time. We would definitely use the company and, specifically, the technician again and will recommend both to anyone.
Description of Work: Cleaned up pc; eliminated malware; removed unneeded/duplicatave applications; provided trustworthy websites for future inquiries on items we can fix ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Judithann A.
07/2013
5.0
computer repair
  + -1 more
Great. I originally wanted the music to be down loaded onto CD's but the tech explained that would take about 8 hours, so he suggested putting it on jump drive which took about 20 minutes and while that was downloading, he answered other questions for me.
Description of Work: Found all my music and loaded it onto jump drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Shawn B.
07/2013
1.0
computer repair
  + -1 more
They called to set the appointment and never showed up. 1 week later they called to ask me questions about the service and I told the reviewer no one showed up. They asked if I would be willing to reschedule with another individual. I said yes, but to please call back during the week to schedule. That was 3 weeks ago and I still haven't heard anything else from them.
Description of Work: Provided nothing - Purchased the deal through Angies List for 1 hour of technical support.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from Geek Choice
we have been calling you for over a week to help you, please call us back 800-433-5435

Leslie G.
07/2013
5.0
computer repair
  + -1 more
Great He arrived on time & went to work! Very knowledgeable & professional- Taught me new things to do & look out for.
Description of Work: Fixed my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tracy W.
07/2013
5.0
home theater design
  + -1 more
He got my office computer cleaned up and it now works faster He also fixed a stereo setup for my daughter.
Description of Work: He came out after I purchased a pre paid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lori S.
06/2013
5.0
computer repair
  + -1 more
That was all good. It worked great. I did not pay anything over the $75.
Description of Work: I purchased a Big Deal from Geek Choice. He had to hook up a couple of printers and he had to re-do our current desktops as some of them were not connected to the printers that we had. He had to set up a wireless thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa S.
06/2013
1.0
computer repair
  + -1 more
It went bad but they refunded my money. The technician that came out was not qualified to do what I’d asked. He came out and didn’t know what he was doing. Their price is kind of high. If they did a really good job, it would have been worth it for me because I needed it to be done. He was on time.
Description of Work: I purchased a Big Deal coupon for Geek Choice to install wireless printer and speed up my desktop.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$79

Response from Geek Choice
the tech was unable to fix the issue so we were kind enough to give you all of your money back, yet you still give us an "F" rating, that's a bit harsh. Our rating is our livelyhood on Angie's List and we strive to make sure our customers are satisfied, i could see an F if we couldnt do the job and then kept your money, but we did everything you asked to try and make you happy.

Dennis M.
06/2013
5.0
computer repair
  + -1 more
Showed up on time; did the work requested. Everything's fine :) .
Description of Work: Repaired networking on computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lesley S.
05/2013
5.0
computer repair
  + -1 more
Very good, very thorough, above what was expected.
Description of Work: serviced my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

17480 Dallas Pkwy, Carrollton, TX 75287

http://www.geekchoice.com/dallas

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales

FAQ

Geek Choice is currently rated 4.2 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 7:00 PM

Geek Choice accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Geek Choice does not offer free project estimates.
No, Geek Choice does not offer eco-friendly accreditations.
No, Geek Choice does not offer a senior discount.
Yes, Geek Choice offers emergency services.
No, Geek Choice does not offer warranties.
Geek Choice offers the following services: Wireless network setup, data backup, recovery, video cards & hard drives, iPad, iPhone & home entertainment setup.
Charger port repair

Contact information

17480 Dallas Pkwy, Carrollton, TX 75287

http://www.geekchoice.com/dallas

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM