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A-Abc Chem-Dry

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Tile: Ceramic and Porcelain - Repair,

About us

A-abc Chemdry is part of the largest carpet cleaning organization in the world. We are a franchise, offering our services in the Dallas Fort Worth metroplex since 1992. We employ and train our own technicians. Chem-dry is a division of The Home Depot. Additional address - 14001 Distribution Way, Carrollton TX 75006. Additional address - (972) 484-5847.

Business highlights

Emergency services offered
33 years of experience

Services we offer

***2014 Super Service Award Winner*** Carpet cleaning, carpet repairs, flood restoration, leather cleaning, marble and natural stone polishing/restoration & pet urine odor removal., tile & grout cleaning, upholstery cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
1%
1
1%
Showing 1-25 of 136 reviews
Michael K.
Nov 2018
5.0
Yes, I recommend this pro
$250
They did an excellent job! Very friendly and efficient! Would highly recommend them and use them again.

Yoel D.
Mar 2017
5.0
Yes, I recommend this pro
$50
Had no problem. The arrived when they had to arrive and got the job done at a good price.

Todd Z.
Feb 2017
5.0
Yes, I recommend this pro
$300
I was very impressed with the quality of the service! Very prompt and professionalism shown by all Staff. My carpets came out looking new and were dry in only 2 hours! I would recommend them to anyone!
Response from A-Abc Chem-Dry
"Hi [Member Name Removed], Thanks for your nice review. We appreciate your kind words, and appreciate your business."

Mark D.
Jan 2017
5.0
Yes, I recommend this pro
Really did a good job. There was a lot of stains and they were able to get the stains out.

Linda W.
Oct 2016
5.0
Yes, I recommend this pro
They always did an excellent job at an affordable price.

Todd M.
Jul 2016
3.0
$99
This was ok but they weren’t able to get the stain out that I was trying to get out. They told me that more than likely they wouldn’t be able to even before they started. I sort of just said well give it a shot and do what you can and they wen able to get it out. I would probably tell someone not to waste their money.

Linda B.
Mar 2016
5.0
Yes, I recommend this pro
$400
They were arrived on time and were very professional. They went over what I needed cleaned and did so efficiently. They cleaned the carpet and got a couple of  stains out that the last carpet cleaner could not. The house is only 3 years old and the carpet looked new again. They cleaned up after themselves and did a wonderful job. I will use them again.
Response from A-Abc Chem-Dry
"Thank you very much for your review. We appreciate your business, and we always try to learn what we can from client's feedback. Thanks for your allowing us to take care of your carpet and tile."

ROBIN C.
Feb 2016
3.0
.
Response from A-Abc Chem-Dry
"Hi, Thank you for the review. We are a franchise, and each Chem-dry franchisee is independently owned and operated. According to our records, we DO NOT have you in our system, as doing any service for you at the address, or searching under your name. Perhaps you've confused us with a different franchisee? We're sorry you had a less than wonderful experience with this company."

Brandon T.
Jan 2016
5.0
Yes, I recommend this pro
$530
They got here and got to work after going over everything with me and explaining the process in great detail. I was looking initially to spend around $325 with tax per the quote which was based off my non-industry description of my issues. Once they arrived, they were completely honest and told me that they could do it for that price but it would not be in the best interest of my home. After explaining the level of soiling for the pet treatment in my dining area and family room, it was determined I would need at least two pet treatments, possibly three. I was told the main black staining in my high traffic area may not come up and was told it would take up close to 75%. Needless to say, the black staining lifted immediately and the pet areas also were treated. We ended up also purchasing some deodorizer as well from them. The process dried rather quickly, I was advised to not place the rugs until the next afternoon to ensure no stains that remained were transferred to the rugs. Everything was done professionally, the conversation we had was much appreciated as well. I am extremely happy with the results. More importantly, my wife was more elated than I was. We will definitely use ABC-Chem at least yearly if not more frequently.

Mary H.
Jan 2016
5.0
Yes, I recommend this pro
$300
unknown

Andrew G.
Dec 2015
5.0
Yes, I recommend this pro
$500
Second time of using A-Abc, and they always produce excellent results. We have had our carpets for around 15 years and they still look in excellent shape mainly due to the superior work of A-Abc, We have tried other cleaners with mixed results but not on a patch what these guys can do. Always courteous, professional and careful when moving furniture around. Thoroughly recommended

Brent D.
Nov 2015
5.0
Yes, I recommend this pro
$545
I was very pleased with all aspects of the service.  The carpets and couch look great. Jose and Carlos were very professional.  They did upsell me but it was me wanting more service as I was so pleased with how the project was progressing.
I very much appreciated the Chem-Dry product.  I was able to have FLOR tiles cleaned in place on top of a wood floor.  Carpets dried much faster than other cleanings.  I would definitely use them again.



Colleen T.
Oct 2015
5.0
Yes, I recommend this pro
$200
Very professional and did a good job at a reasonable price.  They arrived much later than the time window given, but did call during that time with apologies to tell me they were running late.  I would use them again.

Ronald G.
Oct 2015
5.0
Yes, I recommend this pro
$129
Jose and Carlos called 30-40 minutes prior to arriving and they were here at the time we'd set up. They vacuumed and then cleaned the carpeting. A citrus type scent was used and it wasn't over powering, didn't bother our allergies at all, but left a clean scent in the house. Overall we are pleased with the service.

Jean M.
Oct 2015
5.0
Yes, I recommend this pro
$259

Despite the upheaval and disorder that just comes with the territory when you have carpets cleaned, this was a VERY good experience -- So-oooooo much better than the old, noisy, soggy, intrusive services we had used before.

Chem-Dry is not completely *dry*, but the use of water in their cleaning technique is minimal, and therefore the carpets dry within a couple of hours (probably varies from household to household ... Test, before putting furniture back in place!) As for noise: No worse than using my own vacuum cleaner. This is a pleasant departure from the service I used to use, which involved long hoses stretched out from a van in the driveway, and lots and lots of deafening noise. The 'heads up' I gave my neighbors prior to Chem-Dry's arrival was completely unnecessary: It's a pretty quiet process.

The technicians were respectful, efficient, neat and thorough. They explained everything really well. They were done with my job within an hour and a half, packed up and ready to head to their next assignment.

My 10-year-old frisee (sort of a short shag) rugs look and feel great. They really were dry within a few hours. The process, in my case, was odorless as well. No lingering scent. Don't let the 'Chem' in the service's name put you off!

I did not want to completely tear my house apart, so I did not have the carpeting in the back of the house done this time. But I've got this company on speed dial for when I tackle that part in the next couple months.

I highly recommend this service and I now see why they have earned all the A's and compliments they have received.

Be aware that deeply soiled carpet (they told me some stories about cases they have handled) will incur more costs and probably involve the use of various compounds to deal with stains and odors. But it will be spelled out before the cleaning process begins and nothing is obligatory.


Response from A-Abc Chem-Dry
"Thank You for the very nice words. Feedback is important to us. We always strive to please everyone, on every job as best we can. It's nice to hear if we've done our job correctly. Thanks so much. We appreciate your business."

Pam M.
Oct 2015
5.0
Yes, I recommend this pro
$300
Very professional and did a fabulous job!  My carpets looked brand new when they were done.

Nancy C.
Jul 2015
5.0
Yes, I recommend this pro
Professional and quality work.
Response from A-Abc Chem-Dry
"Thanks very much for your review. We appreciate the feedback"

Steven L.
Jul 2015
5.0
Yes, I recommend this pro
$400
The service person was punctual and friendly and did the job quickly and thoroughly.  He was finished in about 3 hours and the carpets (ca. 13-15 years old) looked great.  I would gladly use them again.
Response from A-Abc Chem-Dry
"Thanks very much for taking the time to review our company. We appreciate the feedback."

Linda B.
Jul 2015
5.0
Yes, I recommend this pro
$400

They arrived on time and were dressed professionally. They covered all the exposed areas that were not being cleaned and wore covers over their shoes to protect my hardwood floors.  The 2 gentlemen went over everything I needed with me before they started.

It took almost 3 hours and they did a great job. I did think they were higher in their pricing then others that I have used before.


Response from A-Abc Chem-Dry
"Thanks for taking the time to review our service. We appreciate the feedback. We appreciate your business."

Chad C.
Jul 2015
5.0
Yes, I recommend this pro
$250
unknown
Response from A-Abc Chem-Dry
"Thanks for taking the time to review our company. Feedback is very important to us, and we appreciate it. Thanks for your business."

Sharon P.
Jun 2015
5.0
Yes, I recommend this pro
$140
unknown
Response from A-Abc Chem-Dry
"Thanks for taking the time to review our services. We appreciate the feedback. Of course, we hope to have the pleasure of serving you in the future, and hope to gain an A in all categories. We strive to improve in any way we can."

Andrea H.
May 2015
5.0
Yes, I recommend this pro
$500
ABC Chem Dry did an incredible job.   They are always on-time and courteous.  
Response from A-Abc Chem-Dry
"Thank you so much for taking the time to review our services. We appreciate it very much."

Charles J.
May 2015
5.0
Yes, I recommend this pro
$200
Better than expected!
Response from A-Abc Chem-Dry
"Thank you very much for your business, and thanks so much for taking the time to review our company. We hope to hear from you again, soon."

Glen K.
Apr 2015
5.0
Yes, I recommend this pro
$150
They arrived on time and did excellent work.
Response from A-Abc Chem-Dry
"Thanks so much for your review of our company. We really appreciate it."

Greg G.
Apr 2015
5.0
Yes, I recommend this pro
$250
They did a great job.  We will definitely use them again.
Response from A-Abc Chem-Dry
"Thanks so much for your review. We really appreciate it."
...
Showing 1-25 of 136

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A-Abc Chem-Dry is currently rated 4.8 overall out of 5.

A-Abc Chem-Dry accepts the following forms of payment: CreditCard

Yes, A-Abc Chem-Dry offers free project estimates.

No, A-Abc Chem-Dry does not offer eco-friendly accreditations.

No, A-Abc Chem-Dry does not offer a senior discount.

Yes, A-Abc Chem-Dry offers emergency services.

No, A-Abc Chem-Dry does not offer warranties.