SERVPRO of Brazos Valley is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency. Additional Contact: Greg Owens. Also serving Fayette, Freestone, Lee, Travis, Trinity, Walker, & Washington Counties.
They were rude and unprofessional. They complained numerous times that there was no reason for them to be here. They also did not email me their report that they said they would. I think checking for moisture is your job. There's no reason to complain about it. I will NEVER use this company again.
Description of Work: My insurance adjuster required us to contact them to make sure there was no moisture left after 2 busted pipes.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$150
Billie I.
12/2011
1.0
I will never recommend them and my insurance adjuster also informed that this company has received similar complaints. On one freezing afternoon in Texas, I had a hot water pipe break and it had water spraying all over my game room. I had quality merchandise and I called them, as their advertisement said that they leave as it was which, was not the case. They came moved my furniture, facing each other, put the machines down and left. Finally, after 3 days they came, removed half the carpets and left the furniture as it is facing each other. The furniture was no longer usable and now I have a brand new room and charged me $700 for 2 men to move things around. I think people should know about this, but I will never let them inside my house.
Description of Work: I used the services of Servpro as I had water damage in my game room, couple of years ago.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$700
Ellen S.
09/2010
5.0
The insurance company called them. They were working elsewhere, but showed up within hours. Repairs proceeded in a timely manner due to their efficiency.
Description of Work: My shower leaked into a bedroom. They were there the same day, Insurance covered entire repair- carpet pulled up, padding removed, hole cut into shower wall, room dried same afternoon. It was ready for plumber and wall repair the next day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Biohazard Remediation,
Mold Testing & Remediation,
Air Duct Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning
FAQ
SERVPRO Of Brazos Valley is currently rated 2.3 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
SERVPRO Of Brazos Valley accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SERVPRO Of Brazos Valley does not offer free project estimates.
Yes, SERVPRO Of Brazos Valley offers eco-friendly accreditations.
No, SERVPRO Of Brazos Valley does not offer a senior discount.
Yes, SERVPRO Of Brazos Valley offers emergency services.
No, SERVPRO Of Brazos Valley does not offer warranties.
SERVPRO Of Brazos Valley offers the following services: Water Damage Restoration & Cleaning. Humidification. Mold Mitigation & Remediation. Catastrophic Storm Response. Move Outs. Contents Restoration. Contents Claim Inventory. Bio Hazard. Crime Scene. Vandalism Cleaning. Deodorization. Air Duct Cleaning. Carpet Cleaning. Drape & Blind Cleaning. Sewage Cleanup.