Prince Irrigation
About us
Prince Irrigation is a full-time irrigation contractor that has 25 employees and has been in business for over 40 years. We service the central Texas area, primarily Brazos County. We hold several licenses with the State of Texas including professional irrigation, technician and backflow certifications. Prince Irrigation is one of the state's premier irrigation contractors with over 15,000 residential installations and many large commercial installations throughout the state.
Business highlights
54 years of experience
Services we offer
Irrigation installation, commercial landscaping installation, irrigation repair, low-voltage lighting
Accepted Payment Methods
- CreditCard
Reviews
3.37 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 14% | ||
| 0% | ||
| 14% | ||
| 29% |
Showing 1-7 of 7 reviews
Teresa G.
Sep 2013
They came out quickly and fixed the issue immediately. I thought it was a lot worse than it was and it turns out that the problem was actually with our neighbor's system. They identified this and corrected it for us.
Beverly C.
Dec 2012
I had originally wanted my existing sprinkler system updated but it was much less expensive to just install a new system. I chose a Toro system. The work took 2 days to complete. I have a highly efficient sprinkler arrangement now with good coverage of all of the yard and flowerbeds. I also have a new system controller and rain-delay sensor. My water usage is dramatically down from previous years. I will use Prince for all repairs and would use the company again should I ever need another system elsewhere.
Robert H.
Feb 2012
Overall a great experience. I called to ask for an estimate after hearing an ad on local radio. David Prince called the next afternoon and we made an appointment for that afternoon to get an estimate. The estimate was for 2389, but he offered me a %10 discount, as advertised, if the work was completed by 3/31. I had previously (around October, 2011) gotten an estimate from another company. That estimate was about $3300... nearly $1000 difference!.
I agreed to the price and we scheduled installation for three weeks later. Everything went well. Because of the rain things did ago a little slower than planned, but I'm very pleased overall.
I agreed to the price and we scheduled installation for three weeks later. Everything went well. Because of the rain things did ago a little slower than planned, but I'm very pleased overall.
Alfred B.
Jun 2011
It went poorly,
When I bought my home, I had Prince come out to check the irrigation system. They found numerous heads blown or not working and fixed them. The bill was over $200.
A month later, I had a bunch of heads blown and called them back and they did the same thing, including the large bill.
A month later, I had another bunch of heads blown and called them back. They did the same thing as far as "fixing" them and billing me. I complained and they withdrew the third bill.
A month later, the system was still not working properly. I used another company (Murphy) that expanded the system and replaced the heads with a different type but the system kept breaking each month and they also failed to assume responsibility for their work..
I finally used Spearman Irrigation which replaced some heads and got the system working properly and I have not had any problem since other than the usual maintenance issues.
When I bought my home, I had Prince come out to check the irrigation system. They found numerous heads blown or not working and fixed them. The bill was over $200.
A month later, I had a bunch of heads blown and called them back and they did the same thing, including the large bill.
A month later, I had another bunch of heads blown and called them back. They did the same thing as far as "fixing" them and billing me. I complained and they withdrew the third bill.
A month later, the system was still not working properly. I used another company (Murphy) that expanded the system and replaced the heads with a different type but the system kept breaking each month and they also failed to assume responsibility for their work..
I finally used Spearman Irrigation which replaced some heads and got the system working properly and I have not had any problem since other than the usual maintenance issues.
Response from Prince Irrigation
"This is a substandard irrigation system installed by a homeowner. I made a mistake in trying to correct it. As the homeowner stated I retracted my last invoice in an attempt to compromise with the homeowner. I wish he would have given me more opportunity to remedy the conflict rather than post a negative review."
Harry C.
Aug 2010
Asked Prince to provide an estimate on repairing my sprinkler after construction of an in ground pool. They were the third company to come out. I received estimates from the other two. Prince then proceeded to replace the master valve to restore irrigation to the front yard. Bear in mind that half of the system is ripped apart in the back yard, so not sure how they were going to bypass that and make two stations functional. The owner was adamant that these were my instructions to him. During conversations with me and my spouse he never mentioned the estimate that should have been the sole reason for his service call, and when we brought up the estimate he was very evasive. We paid $120 something to have him replace a master valve that two other companies had no problem with 1 and 3 days prior. If the owner was as half engaged in his work product as he is in collecting for incomplete work this company might actually provide a viable service.
Response from Prince Irrigation
"The facts of this dispute need to be concisely presented as the homeowner's report is inaccurate. The homeowner called and I spoke to him directly. He told me he had a new pool installed and that his system was not working at all. I told him I did not have time to rework his system around his pool but as a favor to him I would send a technician to see if we could get the front yard working again so his entire landscape wouldn't die in the 100 degree heat. The homeowner did not mention a bid to me at all whatsoever. When my technician arrived he found the master valve inoperable so that no water was available to the irrigation system. With on-site approval from the homeowner's wife my technician cut out and replaced the master valve, which made the front yard available for watering. To be fair, at that time the homeowner's wife did ask my technician for a bid on reworking around the pool, which he was not authorized to give. Before giving a bid on reworking the system, I sent the homeowner a bill for replacing the master valve. He called me and stated that he would not pay it because he wanted us to "complete the work" (revamp the system to accommodate his new pool), which I had already told him I did not have time to do. He therefore attempted to force my hand to do his pool revamp by refusing payment on the work completed. I feel very fortunate I had the insight to only get $125 deep with this person rather than $1500 or more."
Alex B.
May 2010
I called Prince Irrigation a month before. They told me they were very busy (three weeks wait), but attempted to give me advice on how to fix the problem myself. When I told them I couldn't and needed service fast, they told me to leave my garage door open and they would fix the problem on that coming Friday. They didn't. A few weeks later I received a note on my door that they tried to repair my system but couldn't get in the garage. I called them and set up an appointment two weeks later. The time was uncertain but they told me they would call me when the serviceman was supposed to come. I ended up calling them and learning when the serviceman would arrive. The serviceman came and was very friendly and professional. He fixed my system and explained how I should use my system. He fixed the problem and charged me for the minimum hour service.
Ann R.
May 2010
They showed up at 12:30 instead of the agreed upon time of 12:00. The gentleman left without finishing his work. We agreed that they could return and finish on Tuesday, and I left the garage open for them at 1:15 while I went to work. When I arrived home, I found that they never came, and the garage had been left open all afternoon. When I called to discuss the situation, they were very rude to me.
Response from Prince Irrigation
"Reading negative criticism about a business you put alot of hard work and effort into is never easy; that's why I rarely respond to this type of criticism unless there is a request for action by the customer. However, I must respond to the above report because the statement "They showed up at 12:30 instead of the agreed upon time of 12:00" is patently false. I have never, and will never give an exact time for irrigation repair service. The reason is that I do not know how long any repair is going to take. This is not like spraying for bugs where you have a reasonable idea how much time the service is going to incur. When I get to your house and have your water turned off it is very important to me to get the problem fixed and the water turned back on before moving on to the next repair. Since I do not know how long it's going to take to repair your system, I cannot give the next customer an exact time for arrival. Therefore I can't (and won't) make an appointment for service that has an exact time. This is of course inconvenient to the homeowner but it is an unfortunate reality of this type of work."
Licensing
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FAQ
Prince Irrigation is currently rated 3.3 overall out of 5.
Prince Irrigation accepts the following forms of payment: CreditCard
No, Prince Irrigation does not offer free project estimates.
No, Prince Irrigation does not offer eco-friendly accreditations.
No, Prince Irrigation does not offer a senior discount.
No, Prince Irrigation does not offer emergency services.
No, Prince Irrigation does not offer warranties.