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Loftis Heating And Air Conditioning

Heating and Air Conditioning, Appliance Repair - Small, Insulation,

About us

Family owned & operated. 3-5 employees. Dependable, and affordable services. Our technicians are honest and very knowledgeable of all HVAC/R equipment. Brands - Frigidaire, and all other models.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Installation, sales and repair of heating & A/C and Refrigeration

Services we don't offer

We do not service window units.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
4.0
responsiveness
4.2
punctuality
4.6
Showing 1-6 of 6 reviews

Tessa C.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
HORRIBLE CUSTOMER SERVICE & TRAINING- DO NOT USE THEM *8/10/23 update* I ended up having to call back to get transferred to an owner. The secretary was rude and told me I "Wasn't acting very bright". The owner I spoke to was also rude, but we did come to somewhat of an agreement. They are supposed to be sending me on updated bill for just the service call, as I have proof they didn't fix the problem. Obviously, I will never use them again! *Updated 8/8/23* IF I AM CONTACTED, I WILL UPDATE MY REVIEW. I called them out for an AC leak in the house. He "unclogged" a pipe on the inside of the house and washed the outside unit with my hose (No cleaner because of animals that he didn't ask me to move). $240 later, the unit was STILL leaking. I called again to come and look at the unit again. I was told that I would have to pay the $240 ,I was billed, before they would fix the AC. I told the lady on the phone I would gladly pay my bill when my AC was fixed, but that they hadn't done anything the first time. I was told that the owner would call me to discuss. I ended up having to fix the AC unit myself.
Description of Work: I needed an AC leak fixed inside my home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$224

Jeff T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Did not caulk plentum, prior to setting unit and had to return to align and attach drain line to the wall. Thought this should have been done without my bringing it to anyone's attention. Carpenter work not very well done, but they are HVAC guy's.
Description of Work: Replace antiquated HVAC with 5 ton EF Heat Pump and moved unit from attic to garage.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything was done in a professional manner. When they left, everything was cleaned up and no mess was left. They were curteous and stayed to check and recheck to make sure it was working correctly great job!
Description of Work: Replace the inside part the A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Sue L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Phyllis V.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have used Loftis on many occasions for all are residential and commercial use on the farm and found them very fair and prompt and professional and highly recommend them to anybody looking for this kind of work.
Description of Work: We have had them do multiple repairs from fixing are commercial walk in freezer to repairing are home AC UNIT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherie R.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Lofts arrived at the scheduled time and did a good job of servicing our air condioning units, including testing out both the heating and air condioning functions. I had a bedroom with 7 windows that wasn't staying warm in the winter or cool in the summer. Scott suggested adding an additional supply vent to the bedroom which solved the problem. He returned , again on schedule, to reroute the vent and also replaced filters. We have used Scott for approximately 5 years and have always been satisfied with the service we received.
Description of Work: Serviced our heating and air conditioning units, replaced filters and added additional vent to heating and air condoning system to equalize temperature in bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Loftis Heating And Air Conditioning
Thank you, we are glad our service was to your standards. Thanks for your business :)

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair - Small,
    Insulation,
    Appliance Repair

    FAQ

    Loftis Heating And Air Conditioning is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Loftis Heating And Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Loftis Heating And Air Conditioning offers free project estimates.
    Yes, Loftis Heating And Air Conditioning offers eco-friendly accreditations.
    No, Loftis Heating And Air Conditioning does not offer a senior discount.
    Yes, Loftis Heating And Air Conditioning offers emergency services.
    Yes, Loftis Heating And Air Conditioning offers warranties.
    Loftis Heating And Air Conditioning offers the following services: Installation, sales and repair of heating & A/C and Refrigeration
    We do not service window units.

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM