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Pinnacle Pest Management
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,
About us
We are a full-service pest control company. Our license is for General Pest control and Termites. We specialize in pre-treatments of new homes for termite prevention. We also do termite inspections and prevention.
Business highlights
20 years of experience
Services we offer
Pest Control/Exterminating, full service pest control and rodent abatement., termite inspection & protection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.974 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 74 reviews
Katie I.
Nov 2019
I'm very satisfied with them. Very personable service and they responded to me quickly whenever I needed them. They were easy to get a hold of. I've used them for 5 years and have had no problems. I highly recommend them.
Response from Pinnacle Pest Management
"Thank you very much for your review. It’s always a pleasure working with you. Thank you again!"
Eric K.
Jul 2016
.
Response from Pinnacle Pest Management
"Thank you for using Pinnacle Pest Management. If we can help you again, please give us a call."
Corine G.
May 2016
unknown
Eric K.
Apr 2016
.
Charles W.
Apr 2016
It turned out okay. He came through and laid out some traps and gave me some extra stuff. He was good. There were no additional charges.
Thelma G.
Jan 2016
unknown
JoAnn M.
Dec 2015
.
Steve R.
Sep 2015
Tech was professional, friendly. He looked in the attic for rodent activity, he checked around the house for possible rodent entry ways, none were found. He then set bait traps around the house. I still hear the rodents in the attic, I caught three rodents with my own snap traps. I dont think the bait traps are working since i still have the rodent problem.
I don't think I will use them again, basically paid $199 for four bait traps and problem isn't solved.
I don't think I will use them again, basically paid $199 for four bait traps and problem isn't solved.
Response from Pinnacle Pest Management
"Thank you for your review on Angie's list. We would be happy to keep coming and treating your home until the problem is solved. We don't know unless you call us and let us know there is still a problem. If you need us, we are here. Thank you again for the review and we look forward to solving your issues."
Michelle S.
Sep 2015
They did a good job. I bought a big deal for my rent house and they went and sprayed there every quarter, but then I never heard back from them again to renew. So that is why I am giving them a B.
Response from Pinnacle Pest Management
"Hi [member name removed] thank you for your review. I just wanted to let you know that I tried contacting you several times but never got a response. We'd be happy to continue servicing your rent property if you will give us a call. Maybe the number we have is no longer in service. If you need us, please don't hesitate to call us at 210-854-0069 and thank you again for your review."
Joseph C.
Jul 2015
unknown
Response from Pinnacle Pest Management
"Thank you for your review (Removed member name). We do not service anything larger than a rat and that is why we refunded you your money for your service you did not receive from us. I apologize if it was not clear on our deal that we only serviced rats and mice. We have made a change on our deal to specify this and thank you for bringing to our attention. We are happy to help in any other way if you need us. Thank you again for your review."
Anne R.
Jun 2015
unknown
Response from Pinnacle Pest Management
"First of all thank you for using Pinnacle Pest Management and second taking the time to review us. Let us know if you have any problems, questions or concerns. Again, thank you."
Javier L.
Jun 2015
It went very well. They were courteous and would recommend them to anyone thinking about pest control
Response from Pinnacle Pest Management
"Thank you so much for using Pinnacle Pest Management and for taking the time to write us a review. We appreciate your business and let us know if we can help you further."
Kristin F.
Mar 2015
unknown
Douglas B.
Feb 2015
They worked hard to catch the crafty rodent, using several live traps and blocking attic entry points.
Response from Pinnacle Pest Management
"Thank you so much for using Pinnacle Pest Management for your pest control needs. We appreciate your feedback and if we can assist you further, please let us know. We appreciate your business."
Shawn L.
Feb 2015
Great service. Great job.
Response from Pinnacle Pest Management
"Thank you for taking time from your schedule to give us a review on Angie's List. Pinnacle Pest Management is here if you need anything further or have any questions or concerns. Again thank you for your time and review. We appreciate your business."
Cathy M.
Jan 2015
unknown
Catherine R.
Jan 2015
My experience with them was excellent. They did an excellent job. I did not pay more than the $199 Big Deal. The guy that runs it did a really good job; he is really good and nice. They came out and did the follow-up and that was good.
Response from Pinnacle Pest Management
"Thank you so much for choosing Pinnacle Pest Management and for taking time to write us a review. We appreciate your business and if you need anything else feel free to call us at any time."
Katie I.
Dec 2014
I could not be more satisfied. What great people Steve snd Sally are! I trust them completely to come to my home to provide service even when I am not there. They always let me know in advance when they will be there so I can leave a key. When they leave they send a text message so I can remotely set my alarm. I have just renewed their service for another year. I consider it a bargain and the Yates as friends. I highly recommend Pinnacle.
Response from Pinnacle Pest Management
"We really appreciate having customers like you [Member name removed]. You are a delight to work with and we appreciate your business. As usual, please call us with any concerns and thank you for taking the time to review us!"
Shelita T.
Dec 2014
unknown
Response from Pinnacle Pest Management
"Thank you for your review of Pinnacle Pest Management. We appreciate your time and business and let us know if we can help you again in any way. Thank you."
Jennifer B.
Oct 2014
Very well.
Response from Pinnacle Pest Management
"Thank you so much for taking the time to give us a review and for trusting Pinnacle Pest Management with your needs. We appreciate you and your business. Please let us know if we can help you further."
BRYAN C.
Oct 2014
Very well. This is a reputable company with great service. They never questioned me or made me feel pushy, they simply responded and took care of the original problem.
Response from Pinnacle Pest Management
"Thank you for trusting Pinnacle Pest for your pest control needs. We appreciate you taking the time for a review and if we can help you in any way, please let us know."
Rogelio S.
Oct 2014
unknown
Response from Pinnacle Pest Management
"Thank you for your review on Angie's List. We appreciate your business and if you need Pinnacle Pest for anything further please don't hesitate to call us. Thank you again."
Ryan O.
Sep 2014
We had been having problems with cochroaches (its an older house and the weather was getting warmer). Vendor was very responsive and kind. Showed up on time and finished quickly. However, the stuff he sprayed was very sticky and it trapped dirt and dust bunnies up against the base boards. Hard to clean now. Also, I feel like after they left we saw MORE roaches than before. However, this could just mean that the spray worked and we just saw more dead roaches as a result.
Overall, I just didn't really see that spending $100 was worth it. However, the vendor was very nice and friendly. I wish them the best in the future.
Overall, I just didn't really see that spending $100 was worth it. However, the vendor was very nice and friendly. I wish them the best in the future.
Response from Pinnacle Pest Management
"Thank you so much for your business and taking the time for your review. One must realize that when spraying older homes for roaches it's never solved in one treatment. This is one insect that takes multiple treatments and will never be solved by spraying one time. If you were seeing dead roaches after our visit, it was starting to work but please understand it takes more than once. We really appreciate your feedback and wish you well. Let us know if we can help you in any way."
Stephen G.
Sep 2014
Pinnacle did indeed return and retreated some areas and we have not had any issues with ants since their return. Pinnacle was helpful and informative and I would recommend them.
Response from Pinnacle Pest Management
"Thank you so much for your review and input. We will be coming back tomorrow to work on the sugar ant problem in the kitchen. Please know that we will be there until the problem is fixed. Again thank you for your review and trusting Pinnacle Pest with your needs."
Edward L.
Aug 2014
Very professional, excellent advise on how to keep your home pest free.
Response from Pinnacle Pest Management
"Thank you so much for taking the time to write a review for Pinnacle Pest. We appreciate your feedback and value your business. Thank you again for your time and using us for your pest control needs."
Licensing
State Contractor License Requirements
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FAQ
Pinnacle Pest Management is currently rated 4.9 overall out of 5.
Pinnacle Pest Management accepts the following forms of payment: CreditCard
Yes, Pinnacle Pest Management offers free project estimates.
No, Pinnacle Pest Management does not offer eco-friendly accreditations.
No, Pinnacle Pest Management does not offer a senior discount.
No, Pinnacle Pest Management does not offer emergency services.
No, Pinnacle Pest Management does not offer warranties.