Approved Pro
Approved Pro

Dan's Pool Service

4.7(
33
)
Pool and Spa Servicing,

About us

$140.00 service call includes first hour labor. Premium subcontractors utilized for coping and plaster.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Pool service, maintenance & remodeling. Automation and heater repair experts.

Services we don't offer

Hot tub or spa services. Above ground pool repair. Vinyl liner replacement. Hot tub repair or moving.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10 % off service call.

Accepted Payment Methods

  • Check
  • CreditCard
Reviews
5.033 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
3%
2
9%
1
0%
Write a review

Filter reviews by service

Showing 1-25 of 33 reviews
Vern S.
May 2018
5.0
Pool and Spa Servicing
Went great. Have used Dan for many years to fix pool issues. The work is always done right the first time.
Yes, I recommend this pro
Response from

"Thank You! It is great to hear all went well."

Cathy R.
Apr 2018
5.0
Pool and Spa Servicing
A big storm came through the area and fried our pump motor. Dan's people were out the day after we called them and fixed it. They were very professional, cleaned up after themselves, provided instructions on how to use the new digital pump, and they left the user manual for us to reference in the future. We really appreciated their promptness, professionalism, and attention to detail. We are definitely going to use them again!
Yes, I recommend this pro
Response from

"Thank you so much for the kind review. We always strive to do our best!"

Mark L.
May 2017
1.0
Pool and Spa Servicing
Not applicable.
Tom W.
Mar 2017
5.0
Pool and Spa Servicing
He diagnosed the issue and possible solutions. He let me watch him work, and he answered questions. He gave me two possible solutions to the problem and freely indicated how to change out the required parts, if I chose to do so. He also indicated the parts are widely available on-line saving me more money. So I paid him for his service, bought the required parts, and replaced/installed them in the heater myself.
Yes, I recommend this pro
Response from

"Thank you for the kind words. It is always nice to know that we have helped!"

Vincent A.
Mar 2017
5.0
Pool and Spa Servicing
.
Yes, I recommend this pro
$25,000
Response from

"Thank you very much for the nice review!"

Ron I.
Feb 2017
2.0
Pool and Spa Servicing
Not very well 4 plus months to repair hot tub and still not working correctly.
$145,000
Response from

"I apologize for the time that this repair took to complete. I had mentioned to you that the manufacturer of your spa had a proprietary circuit board that you needed for triple the cost of another one that I could source from a different vendor. You authorized this acquisition. The wrong part was sent to me and I had the correct part sent overnight at my expense. When I completed the repair you seemed satisfied. I explained to you that your new system had options on how to adjust the filter pump/ heater circulation times. The longer these cycles operate, the more electricity will be consumed. You seemed clear on this. I would be happy to provide you with any additional manuals you may need. I wish you the best."

Ron I.
Mar 2016
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$85,000
Response from

"Thank you so much. It was a pleasure doing business with you."

Travis T.
Nov 2015
2.0
Pool and Spa Servicing
Service started off very well - smooth sailing - great communication.  Last summer I tried to get Dan to install a heater, which he said he would do, but never did even after follow-ups.  This March, Dan's employee didn't show up at all and my pool turned green.  When I called to complain, someone came the next day - but there was no apology and no billing correction.  This summer my pool was rarely vacuumed and the service tech removed the stops from my pool pump's timer without asking permission - makeing the pump run 24/7 -  which I didn't notice until I owed $300+ more than normal on my electric bill.  Again, no apology and no billing adjustment.  I cancelled by polite phone message and didn't even get the courtesy of a returned phone call.
$17,000
Response from

"I apologize for my failure to communicate well. I regret any issues this may have caused you."

Amy L.
May 2015
3.0
Pool and Spa Servicing
unknown
$20,000
Susan T.
Apr 2015
5.0
Pool and Spa Servicing
I called to inquire about pool service.  He isn't taking new customers but put me on a wait list and gave me an exact date he would contact me.  Very professional.
Yes, I recommend this pro
Cathie F.
Mar 2015
2.0
Pool and Spa Servicing
unknown
$7,500
Mark S.
Feb 2015
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$17,000
Susan H.
Feb 2015
5.0
Pool and Spa Servicing
We called him yesterday to schedule some preventative maintenance on the pool and left a message - replace the old and mis-functioning trichlor tablet feeder that provides chlorine for the pool. He called back within 10 minutes, said he'd be here between 10 and 12 today, and he showed up on time. He made the replacement within 15 minutes for a reasonable cost and he responded knowledgeably other questions we had. He's a class act - we'll certainly use him in the future.
Yes, I recommend this pro
$17,000
Doug W.
Dec 2014
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$20,000
Kathy S.
Jul 2014
5.0
Pool and Spa Servicing
I contacted Dan's Pool Service looking for monthly maintenance.  The phone call went to voicemail and I left a message.  Dan returned my call stating that he was not taking any new customers at this time as he is short handed.  While no services were performed, I gave Dan an A because he returned my call promptly (within 30 minutes) and many companies wouldn't bother to call back at all if they were not accepting customers.  One note, this is the 2nd time in a year that I have been turned away by Dan.  Maybe it's time to hire some more help?
Yes, I recommend this pro
Richard H.
Jun 2014
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$8,000
Lucy t P.
Jun 2014
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$40,000
Julie W.
Jun 2014
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$35,000
Kathy D.
Jun 2014
5.0
Pool and Spa Servicing
They were not able to do the job for me because they are full up on jobs but they were so nice to call me back super fast and give me a list of who I may be able to call to do the job. Such a nice helpful response for someone so busy! Thanks!

Yes, I recommend this pro
Amy R.
May 2014
5.0
Pool and Spa Servicing
unknown
Yes, I recommend this pro
$12,000
Terri R.
Apr 2014
5.0
Pool and Spa Servicing
Joby, the owner of Friendly Security, came out to do the work himself.He was super honest, on time, very fair with his pricing, and friendly! He gave me a great deal, explained in detail the workings of the system, and was an all around pleasure to do businesss with. I would recommend him wholeheartedly to any one who needs an alarm system installed, repaired, or monitored. He is also fire licensed.
Yes, I recommend this pro
$30,000
Rolland C.
Nov 2013
5.0
Pool and Spa Servicing
He gave great suggestions on what I needed to do with it but actually did not perform any work. Scheduling went well and he arrived on time. He called to confirm the appointment time with me.
Yes, I recommend this pro
Keith W.
Sep 2013
5.0
Pool and Spa Servicing
Dan's people did an outstanding job; I am thoroughly satistfied.   Although it was a lot of extra work, and they told me it couldn't really be done effectively, they knew I really wanted to save it the tile arcs on the steps, so they did the extra work anyhow, even though I had agreed to replacing the tile.  They carefully cut around all the tile laid in a curved arc at the edges of the three steps into the pool, as well as those on the bottom marking the abrupt change in depth. The new plaster is beautiful workmanship. 
Dan is punctual, knowledgeable, highly competent, and most of all--honest.
 
I highly recommend him to others.
NOTE:  Good, really knowledgeable, and CONSCIENTIOUS pool repair and service peole are rare, and as a result, Dan is in high demand during peak season.  If you know your pool is needing major work, try to schedule it September - February.
Yes, I recommend this pro
$450,000
Amy R.
May 2013
5.0
Pool and Spa Servicing
I was given a 2 hour window 4:00 - 6:00 and Kelby showed up at 6:00 so it was within the time frame. Kelby was very professional, courteous and patient as I had alot of questions and was writing down all the answers! I will use the company again and would definitely recommend them. I appreciated how Kelby was not in a rush and how knowledgeable he was about pool water chemistry. He said they would send me an invoice so I'm not sure what the total cost would be - he was here for about and hour and 10 minutes and I had the DE already so he didn't need to charge me for supplies. I had the DE on hand because I thought I would attempt on my own, but it's more of a job than I'd want to handle.
Yes, I recommend this pro
Michelle B.
Mar 2013
5.0
Pool and Spa Servicing
I have used Dan for years. I don't have enough good things to say about him. He has a very honest company and has great employees.
Yes, I recommend this pro
$18,000
Showing 1-25 of 33

Licensing

Insured
Licensed*

Trade License Number

ticl 545

Trade License Locale

texas

Trade License Authority

tdlr

Trade License Expiration

12/31/2017

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dan's Pool Service is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 12:00 PM
Dan's Pool Service accepts the following forms of payment: Check, CreditCard
No, Dan's Pool Service does not offer free project estimates.
Yes, Dan's Pool Service offers eco-friendly accreditations.
No, Dan's Pool Service does not offer a senior discount.
Yes, Dan's Pool Service offers emergency services.
Yes, Dan's Pool Service offers warranties.
Dan's Pool Service offers the following services: Pool service, maintenance & remodeling. Automation and heater repair experts.
Hot tub or spa services. Above ground pool repair. Vinyl liner replacement. Hot tub repair or moving.

Contact Information

PO Box 227, Boerne, TX 78006

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 12:00 PM
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