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Canyon Creek Pools Inc

Founded 1980 • With Angi since June 2013

3.0

(5) Verified Reviews

Business Details

Phone Number

Address

28890 Interstate 10 W

Boerne, TX 78006

Description

Custom pool builder, established in 1980. Pool maintenance and remodeling. Our goal is to make our customers HAPPY and PROUD of their pools. - Owners are on the jobsite every day to supervise all phases of construction from beginning to completion - Company-owned excavation equipment; we DO NOT blast - Personal instruction pertaining to proper pool maintenance - When pool is complete, water is chemically balanced for immediate use - Staff designer offers personal consult to design the perfect pool to compliment your home and lifestyle...

Verified Reviews

A few reviews for this pro...
1.0

11/26/2015


RICK C.

Since then we have had continuing issues with tile and cracks. Canyon Creek stopped responding to our phone calls and since we have had to get another company to fix cracks. Although the initial experience was good, we now have a inground pool that has expensive issues. It's very disappointing to have a company not return repeated phone calls, I would not do business with them.

Description of Work
Canyon Creek Pools built our pool 20 years ago.

Category swimming pools

3.0

05/16/2015


sharon H.

Canyon Creek built our pool and it is very nice. However, the maintance program they have leaves a lot to be desired. They continually have different people cleaning our pool, and none of them have had knowledge of the equipment or how it works. We have had the cleaner motor go out, the pool motor replaced, and the heat pump has a leak in the coils and must be repaired or replaced. The heat pump had been installed right under a corner of the house where the rain pours off of the roof and directly into it.... All this within 6 -7 years after installation. Their maintance program is expensive, and their cost for repairs is also expensive. We have found a very reliable company with good reviews, that maintains our pool and also our equipment, takes pride in their work, and at less cost than Canyon Creek.

Description of Work
Canyon Creek Built our pool and installed all equipment Maintenance program for several years Various equipment repairs

Category pool cleaners, swimming pools

4.0

04/16/2014


Tu P.

This company comes and fixes the pool when you call. They do the job and at least they come on time. Only thing is its a little disorganized, they just come and fix it, won't telly you they are there and then just leave. I put N/A on cost cause I don't have any idea until the bill show up. Last time they did the job it was decent charges, but again had no idea until the bill comes. Just strange, but can't complain too much cause they come and work on it when you ask.

Description of Work
Fix pool pump

Category pool cleaners

2.0

01/19/2014


Jim H.

Let me first state that this review is based on Canyon Creek Pools maintenance and repairs of the beautiful pool they designed and built for us. The designing and building of the pool were a good experience. This company clearly lacks qualified, educated staff in their maintenance and repair department. From the beginning, we were clear that we needed a company who could completely maintain our pool. After years of poor cleaning, improper salt/chemical levels, staff far from fluent in English, exorbitant repair costs (completed without discussion of cost), and inflated monthly cleaning fees, a new highly knowledgeable company has been found through Angie's List. It's a shame that Canyon Creek Pools cannot properly maintain the beauty they create.280

Description of Work
Monthly pool cleaning & maintenance.

Category pool cleaners

5.0

06/18/2013


Robert M.

It was a spectacular experience. It was a big job. For something like that, for there to be no glitches; it was a pretty big deal. Their integrity stands out for me. They have never been sued, and they have been in business for almost forty years. It's because the owner works with the same people for thirty something years, and they know what is expected of them. They will never do anything wrong. If something were not right, they would have fixed it on their own nickel. They have done it in the past with other clients. Their cleanliness at the end of the day; everything is absolutely spotless, and they start over the next day. Also the artistic eye that they had with building the waterfalls was something to witness. It looked like God made the waterfall.

Description of Work
Canyon Creek Pools Inc built the pool in my house. They did the pool, barbeque area and retaining wall.

Category pool cleaners, hardscaping, swimming pools

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Pool sales construction, repair & installation.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Canyon Creek Pools Inc

    How is Canyon Creek Pools Inc overall rated?

    Canyon Creek Pools Inc is currently rated 3 overall out of 5.

    What days are Canyon Creek Pools Inc open?

    Canyon Creek Pools Inc is open:

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    What payment options does Canyon Creek Pools Inc provide

    Canyon Creek Pools Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express

    Does Canyon Creek Pools Inc offer free estimates?

    Ask Canyon Creek Pools Inc for details on free project estimates.

    Does Canyon Creek Pools Inc offer eco-friendly accreditations?

    No, Canyon Creek Pools Inc does not offer eco-friendly accreditations.

    Does Canyon Creek Pools Inc offer a senior discount?

    No, Canyon Creek Pools Inc does not offer a senior discount.

    Are warranties offered by Canyon Creek Pools Inc?

    No, Canyon Creek Pools Inc does not offer warranties.

    What services does Canyon Creek Pools Inc offer?

    Canyon Creek Pools Inc offers the following services: Pool sales construction, repair & installation.