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Surface Source Design Center

Founded 1996 • With Angi since January 2012

3.7

(5) Verified Reviews

Business Details

Phone Number

Address

675 W Hwy 190

Belton, TX 76513

Description

Surface Source Design Center is located in Belton Texas and they are pleased to present the largest home design showroom in Central Texas. Today, your home represents functionality along with fashion and style. Whether you desire a kitchen, bath, home office or entertainment center, Surface Source Design Center offers elements for any design....

Verified Reviews

A few reviews for this pro...
2.0

02/13/2017


Michelle A.

They were the middle guy. They sell them and they have people that measure them and order them. I was not happy with them. Pricing was okay. I'm pretty sure they are comparable to everybody else. They said they were going to come in one week and they ended up not coming another week. It was horrible timing. What made it so bad was that since it was a family owned business, their daughter was getting married but they were still trying to do business but they would never be there or they would never respond. If they can't handle the work then don't do it. I'm sure it's a great time for their family but they shouldn't put people through that if they can't handle the work. They messed up the measurements. When they measured the first time they forgot that there was a dishwasher there and so that messed everything up so they had to come back and manufacture another where they had to add some funky side cabinet to make up the difference.

Description of Work
The laminate cabinets and countertops for 3 rooms were purchased through Surface Source Design Center. I have a big kitchen.

Category custom cabinets,countertops

Service Provider Response

We are so sorry for the unfortunate experience you had with our company. Yes, the timing was bad and the owners were out quite a lot during that busy time. We've made some changes in our staff, suppliers and processes that are allowing our jobs to run more smoothly and with less errors. Yes, errors in measurements can happen but we also pride ourselves in always making the job right in the end. We hope that you get many years of enjoyment out of the final product!
5.0

01/08/2016


Pauline F.

Everyone at Surface Source knows exactly what they are doing and they provide great customer service, from the front desk, to the estimator, and installers; all a real joy to work with. I recommend them to anyone who needs new flooring.

Description of Work
.

Category flooring contractor

3.0

10/10/2014


tina M.

Our salesman was Scott, he was always nice, courteous and arrived on time for the measuring. We explained that we were interested in carpet in three bedrooms and and quot;wood likeand quot; tile or laminate throughout the hallways, sitting room and living room. After the measurements were taken he said he would let us know the estimate. A few days went by and I contacted Scott about the estimate and he told me he was waiting on a price from a supplier on something for the laminate or tile. Which I can understand thing's like that happen. He said that he would send me the estimate on what he had for the carpet and I was OK with that. Here I am a week after being told I would get a estimate for the carpet in three rooms and still no word from Scott or the company on either carpet or other areas we wanted to have installed. This is unfortunate since we wanted to work with a local business in the area, as well as having a company that could do other parts of our home. E.G. kitchen cabinets, counter tops, tile in our walk in shower.

Description of Work
Took note of carpet and tile styles we were wanting to have installed in our home and came out to measure the rooms we wanted to redo.

Category ceramic tile,countertops,hardwood floor,woodworking

4.0

05/09/2013


Eric G.

I like Surface Source Design Center. Their prices are reasonable. They have good customer service.

Description of Work
I purchased some flooring from them that they delivered. I did the labor myself.

Category flooring contractor

4.0

12/12/2011


Jeffrey C.

It was an experience. They outsourced the labor and the guy ended up damaging my floor that I just put down so that was actually a stressful experience. Their site supervision needs to be reviewed. Since they represent the store and they have contractors that they outsource the work to, they don't have somebody to supervise the site. They have contracted people who represented them and this gentleman needed someone to supervise him. They should have covered the floor when they brought the materials in. They didn't consider the home; they only considered the project. The quality of their work was good but I would not use them again.

Description of Work
I used Surface Source for kitchen countertops and backsplash for a remodeling that I was doing.

Category ceramic tile,countertops

Service Provider Response

We are sorry that he felt the job was not supervised. We do use contracted labor for some installations but are confident that the people we use represent us well. That does not guarantee that an accident won't happen. We do stand behind our work and, to the best of our ability, will make right anything that is unsatisfactory.

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, Check, Financing
    Senior Discount
    Warranties
    Yes

    Services Offered

    Flooring - Carpet, Ceramic, Porcelain, Laminate, Vinyl, Stone, & Hardwood. Kitchen Cabinets & Cabinet Hardware, Countertops, & Plumbing Fixtures. Remodeling - Kitchen, baths, all interior rooms. Commercial and Residential

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Surface Source Design Center

    How is Surface Source Design Center overall rated?

    Surface Source Design Center is currently rated 3.7 overall out of 5.

    What days are Surface Source Design Center open?

    Surface Source Design Center is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    What payment options does Surface Source Design Center provide

    Surface Source Design Center accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing

    Does Surface Source Design Center offer free estimates?

    Yes, Surface Source Design Center offers free project estimates.

    Does Surface Source Design Center offer eco-friendly accreditations?

    No, Surface Source Design Center does not offer eco-friendly accreditations.

    Are warranties offered by Surface Source Design Center?

    Yes, Surface Source Design Center offers warranties.

    What services does Surface Source Design Center offer?

    Surface Source Design Center offers the following services: Flooring - Carpet, Ceramic, Porcelain, Laminate, Vinyl, Stone, & Hardwood. Kitchen Cabinets & Cabinet Hardware, Countertops, & Plumbing Fixtures. Remodeling - Kitchen, baths, all interior rooms. Commercial and Residential