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Surface Source Design Center

Founded 1996 • With Angi since January 2012

3.7

(5) Verified Reviews

Description

Surface Source Design Center is located in Belton Texas and they are pleased to present the largest home design showroom in Central Texas. Today, your home represents functionality along with fashion and style. Whether you desire a kitchen, bath, home office or entertainment center, Surface Source Design Center offers elements for any design....

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Verified Reviews

A few reviews for this pro...
2.0

02/13/2017

They were the middle guy. They sell them and they have people that measure them and order them. I was not happy with them. Pricing was okay. I'm pretty sure they are comparable to everybody else. They said they were going to come in one week and they ended up not coming another week. It was horrible timing. What made it so bad was that since it was a family owned business, their daughter was getti...

Description of Work
The laminate cabinets and countertops for 3 rooms were purchased through Surface Source Design Center. I have a big kitchen.

Category custom cabinets,countertops

Service Provider Response

We are so sorry for the unfortunate experience you had with our company. Yes, the timing was bad and the owners were out quite a lot during that busy time. We've made some changes in our staff, suppliers and processes that are allowing our jobs to run more smoothly and with less errors. Yes, errors in measurements can happen but we also pride ourselves in always making the job right in the end. We...
5.0

01/08/2016

Everyone at Surface Source knows exactly what they are doing and they provide great customer service, from the front desk, to the estimator, and installers; all a real joy to work with. I recommend them to anyone who needs new flooring.

Description of Work
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Category flooring contractor

3.0

10/10/2014

Our salesman was Scott, he was always nice, courteous and arrived on time for the measuring. We explained that we were interested in carpet in three bedrooms and and quot;wood likeand quot; tile or laminate throughout the hallways, sitting room and living room. After the measurements were taken he said he would let us know the estimate. A few days went by and I contacted Scott about the estimate a...

Description of Work
Took note of carpet and tile styles we were wanting to have installed in our home and came out to measure the rooms we wanted to redo.

Category ceramic tile,countertops,hardwood floor,woodworking

4.0

05/09/2013

I like Surface Source Design Center. Their prices are reasonable. They have good customer service.

Description of Work
I purchased some flooring from them that they delivered. I did the labor myself.

Category flooring contractor

4.0

12/12/2011

It was an experience. They outsourced the labor and the guy ended up damaging my floor that I just put down so that was actually a stressful experience. Their site supervision needs to be reviewed. Since they represent the store and they have contractors that they outsource the work to, they don't have somebody to supervise the site. They have contracted people who represented them and this gentle...

Description of Work
I used Surface Source for kitchen countertops and backsplash for a remodeling that I was doing.

Category ceramic tile,countertops

Service Provider Response

We are sorry that he felt the job was not supervised. We do use contracted labor for some installations but are confident that the people we use represent us well. That does not guarantee that an accident won't happen. We do stand behind our work and, to the best of our ability, will make right anything that is unsatisfactory.

    Services Offered

    Flooring - Carpet, Ceramic, Porcelain, Laminate, Vinyl, Stone, & Hardwood. Kitchen Cabinets & Cabinet Hardware, Countertops, & Plumbing Fixtures. Remodeling - Kitchen, baths, all interior rooms. Commercial and Residential

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, Check, Financing
    Senior Discount
    Emergency Service
    No
    Warranties
    Yes