Smith and Brown Septic Tank Service

unknown

Drove their big truck on our lawn and left deep rut marks. Promised to mail us a receipt because they didnt bring any forms. I am still waiting for it. Left a few cigarette butts on the lawn.

They came with a large douly truck with a backhoe on the trailer.  The ground was soft & they drove about 200 ft across the grass leaving large tire marks.  They could have driven on the driveway over to it & saved the problem of the deep tire marks in the lawn.  Next they dug up an area about 4-5 ft wide by 8 ft long.  They drained the rest of the sewage from the pipe.  Remember they cleaned the top section the day before.  Next they cut the pipe out & replaced it with about a 6 ft section.  They never connected the pipe to the orignal one.  They cut a section of pipe, split it & placed it over each end.  Then back filled it.  They never had to dig any further in the lawn then that.  I thought the price would have been the $1000, lowest esti

mate he gave.  No, he charged the entire $4000 for that job.  Way out of line for no more than he did.  Especially when the $4000 was the highest estimate & he never had to dig an further than next to the house.