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Molly Maid of Greater Fort Worth

2.9(
7
)
House Cleaning,

About us

Molly Maid of Greater Fort Worth is a national franchise that offers home cleaning service trusted by millions of American homeowners. Molly Maid will design a customized cleaning plan for your home and lifestyle. Molly Maid sends a team of two trained, bonded and insured employees into your home who arrive in a signature Molly Maid car and professional uniform. They bring all the necessary supplies and equipment to clean your home. Because Molly Maid does not require any contracts, we want to earn your trust and prove our value with every clean. To that end, we appreciate honest and open communication & will regularly solicit your feedback. Our normal business hours are Mon-Fri 8:00 AM - 5:00 PM. Saturday and same day appointments may also be scheduled. One of the benefits our customers enjoy most about Molly Maid is the convenience of not having to be home while we clean. Over 70% of our customers provide us with a key to their home - an indication of the trust we've earned. We have a free, secure key service. Molly Maid employees are not sub-contractors; we take care of the necessary worker's compensation and employment taxes. Molly Maid happily accepts cash or check, left at the time of service. We also accept all major credit cards. If for any reason you are not completely satisfied with any area of your home the Molly Maid team has cleaned, please let us know within 24 hours and we will re-clean the area without additional charge. Meet the most trusted and reliable team in housecleaning - call today for a free, in-home consultation and estimate.

Business highlights

Emergency services offered
17 years of experience

Services we offer

Dusting of baseboards, blinds, window sills, shelves, light fixtures, ceiling fans & décor. Remove cobwebs. Vacuum/mop all floors, carpets, rugs & stairs. Clean glass surfaces. Clean & sanitize showers, tubs, toilets & sinks. Clean/shine kitchen appliances, stove tops, range hoods, sinks, microwaves & countertops.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.97 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
0%
2
29%
1
29%
Write a review

Filter reviews by service

Showing 1-7 of 7 reviews
Tamek W.
Jun 2018
1.0
Initially I was hesitant about having someone to come and clean our home, but we are planning on selling and needed a deep clean. After completing their "cleaning" the maids left, but upon me reviewing my home I noticed that they had not wiped down cabinet doors nor had they cleaned the blinds on a few of my windows. Most importantly, I noticed discoloration on my walls by the baseboards. I informed my husband and he contacted them only to be given the run around and then asked to send them pictures. They finally contacted my husband and told him that the maids only used a wet cloth to wipe down the baseboards and not a chemical even though I witnessed them spraying something on my baseboard. They then told my husband that if the paint in our house wasn't satin paint, then this wouldn't be a problem. So, essentially they blamed us for ruining our paint job and now I have to go behind them and fix their mistake! Do NOT use them!
Richard G.
Oct 2017
2.0
$400
I am not satisfied
Frances T.
Mar 2016
5.0
Yes, I recommend this pro
$78
.
Chad T.
Oct 2014
1.0
$75
unknown
Bridget B.
Jun 2014
2.0
$382
I hired Molly Maids to clean my home.  I specified that we had done some home construction and that I needed a deep cleaning.  I wanted everything wiped down floor to cleaning to rid the house of construction dust.  Although they were punctual and receptive, there were areas that were left untouched/not cleaned in my home.  For example, the counter top in my laundry room still had dirt and leaves on it.  Lamps, picture frames/mirrors and book shelves were still dusty.  When I moved the side table next to my couch there were piles of dog hair.  My counter top in my bar area was still covered in dust.  I asked them to wipe down my six paneled doors and the majority remained dirty.  My kitchen floor may have been wiped down but it was certainly not clean.  I had to leave to retrieve a child from an activity and when I returned the maids were outside by their car and handed me a bill for almost $400.  I feel taken and not happy with their performance whatsoever.  I looked up their policy and it states that if a customer is not satisfied with the cleaning that they will send maids out during the next 24 hours--however, that did not work for our work/schooling schedule so I did not contact them.  I will definitely never use them again.  Their prices are outrageous and their cleaning is extremely poor.  I was hoping for a sparkling, shining, clean home especially for $382.  Not happy....
Donna K.
Jul 2012
5.0
Yes, I recommend this pro
$214
It was just fine.  They did a good job.
John H.
Jun 2012
4.0
Yes, I recommend this pro
$99
They do very well.  I like that they are always very punctual, and quick about cleaning my house.
John F.
Feb 2012
5.0
Yes, I recommend this pro
Their service is an A. Their price is expensive. I would use them in the future.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Molly Maid of Greater Fort Worth is currently rated 2.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM
Molly Maid of Greater Fort Worth accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Molly Maid of Greater Fort Worth offers free project estimates.
No, Molly Maid of Greater Fort Worth does not offer eco-friendly accreditations.
No, Molly Maid of Greater Fort Worth does not offer a senior discount.
Yes, Molly Maid of Greater Fort Worth offers emergency services.
Yes, Molly Maid of Greater Fort Worth offers warranties.
Molly Maid of Greater Fort Worth offers the following services: Dusting of baseboards, blinds, window sills, shelves, light fixtures, ceiling fans & décor. Remove cobwebs. Vacuum/mop all floors, carpets, rugs & stairs. Clean glass surfaces. Clean & sanitize showers, tubs, toilets & sinks. Clean/shine kitchen appliances, stove tops, range hoods, sinks, microwaves & countertops.

Contact Information

1912 Central Dr Ste B, Bedford, TX 76021

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
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