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Elegance Outdoor Lighting

Founded 2007 • With Angi since September 2010

4.8

(4) Verified Reviews

Business Details

Phone Number

Address

3609 Pecan Circle

Bedford, TX 76021

Description

Elegance Outdoor Lighting specializes in outdoor lighting design, installation, maintenance, troubleshooting and repair of professional quality outdoor lighting systems. We serve residential and commercial clientele, within 50 miles of the Dallas-Ft Worth metroplex. Our professional staff includes five licensed and trained professionals, including a Master Electrician, several apprentice electricians, a plant specialist and a degreed designer. Everyone will arrive at your property in a neat and clean uniform. We rarely use subcontractors, but we will recommend a tree specialist or arborist for you if you desire a consultation prior to installation of tree lighting. We also provide referrals to other related professionals as needed for your project. An electrical contractor's license is not required for the installation of low voltage lighting systems, however, a licensed electrician is needed to install GFCI outlets, dedicated circuits, to make changes to an electrical panel or for installation of 120 volt tree lighting. We charge an service call fee to come to your location to give a written estimate for repairs, and an hourly rate for troubleshooting and making the repairs. We do reserve the right to decline to repair a system which is either extremely old or for which parts are no longer available. We charge a design fee and provide a professional design and documentation portfolio including an as-built drawing, workmanship warrantee and maintenance plan....

Verified Reviews

A few reviews for this pro...
5.0

04/26/2016


Todd G.

It was a pleasure working with Alex and Marty. They were very professional. I received a quote on paper, line by line with the work that was to be done and the cost. They were very knowledgeable about lighting and how to get the most impact. They offered other ideas that we're glad we incorporated into the plan. We are very pleased with the finished product. We would definitely use them again.

Description of Work
Landscape lighting.

Category outdoor lighting

5.0

08/12/2015


Joseph W.

Description of Work
Alex and Marty worked with me to get everything I wanted for our outdoor lighting. They put in a lot of extra time tweaking things to my needs. The price was competitive and Marty even did a couple extra electrical jobs we needed to get done for the pool and outdoor living area. Excellent service, good value, nice people!

Category lighting,outdoor lighting

1.0

10/06/2014


Courtney L.

Contacted business and was told there was a $65 fee just for an estimate. In my life, I don't recall ever being charged for an and quot;estimateand quot; (on anything) but the lady on the phone seemed to think I was crazy in my surprise about the fee. I stated lightheartedly, and quot;Well, I'm not paying for an estimate, so I guess you don't get my business.and quot; The employee (or owner perhaps) abruptly stated, and quot;We wouldn't want you anyway!and quot; and hung up on me. Charging for an estimate is fine, but getting defensive and abrasive to a potential client is uncalled for.

Description of Work
Customer service

Category lighting

Service Provider Response

It's true, we don't provide free estimates. We first direct a potential client to our website, where our design process is fully explained. We are professional lighting designers, and it shows in our final product, the level of equipment we use, the expertise with which we work, and in our warranty. We send a licensed Master electrician for service calls or troubleshooting, or a degreed professional lighting designer for design consultations. In order to provide an estimate, we must first spend considerable time with the client at their property, talking over their specific needs and desires, study the plant material, then design an entire lighting system to meet those needs and most effectively complement the landscape design. In order to properly design a lighting system, wire routing, circuit planning and electrical calculations are required. Then we provide a detailed estimate with line by line information, detailing the design plan and identifying the equipment for the design. Over the years, we've found that if we provide this service for free, potential clients will take our hard work and show it to the competition, and we've don'e all that beautiful design work for nothing. The competitor can then low-ball the estimate by using inferior materials and workmanship. Our estimates are extremely accurate, including wire footage and materials to be used. Companies that provide free estimates can't possibly be doing the level of custom design that we do. If anyone tells you the price is $XXX per fixture, they aren't accurately projecting the costs or planning your system professionally. I am the owner of the company, and we have several people who answer the phone. I apologize if the client felt that I, or my people, were rude. However, if a client is not willing to pay such a small fee for a licensed professional to drive to their home, meet with them in person and custom design their lighting plan, then I certainly do think that they are not a client we would want to do business with. This is one way to determine whether a client is respectful. Would you expect to work to obtain a college degree or high level licensure and then give away your work for free? We are happy to provide free telephone consultations, to educate and provide information. I provide referrals to other companies for services, and I don't ask for referral fees. But once I start putting pencil to paper, creating a design plan for a client, then, yes, I would expect to be paid.
5.0

10/01/2013


Jon F.

Could not have asked for nicer, or more responsive and knowledgeable people to work with. They did just what I asked for, and didn't try to sell me more than I needed. Very impressed with the scope of their website and their willingness to repair lights installed by others. A real plus since our lights were installed prior to our purchase of this home. I will continue to use them for lighting maintenance and to design and install lighting in the back yard after we build a pool.

Description of Work
Repaired non-operative landscape lights, changed out some mercury vapor lamps for LEDs to improve visibility and efficiency. Re-worked timer and photocell configuration so that the right lights were on at the right times.

Category lighting,outdoor lighting

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Landscape lighting design, installation, maintenance, troubleshooting & repair. Garden and tree lighting specialist. Residential and commercial building exterior facade lighting. Licensed electrical contractor. Installation of GFCI outlets, breakers, electrical panels and ceiling fans. Specialty lighting, including holiday lighting, static nativity and special event scenic lighting. Some weddings and bar/bat mitzvahs. Low voltage, line voltage and HID.

    Services Not Offered

    We don't sell or service residential lighting kits sold at home improvement stores. We don't install solar panels or solar receptors, or sell solar lighting. We don't do free estimates.

    Frequently Asked Questions & Answers about Elegance Outdoor Lighting

    How is Elegance Outdoor Lighting overall rated?

    Elegance Outdoor Lighting is currently rated 4.8 overall out of 5.

    What days are Elegance Outdoor Lighting open?

    Elegance Outdoor Lighting is open:

    Sunday: 10:00 AM - 10:00 PM
    Monday: 9:00 AM - 10:00 PM
    Tuesday: 9:00 AM - 10:00 PM
    Wednesday: 9:00 AM - 10:00 PM
    Thursday: 9:00 AM - 10:00 PM
    Friday: 9:00 AM - 10:00 PM
    Saturday: 10:00 AM - 10:00 PM

    What payment options does Elegance Outdoor Lighting provide

    Elegance Outdoor Lighting accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Elegance Outdoor Lighting offer free estimates?

    No, Elegance Outdoor Lighting does not offer free project estimates.

    Does Elegance Outdoor Lighting offer eco-friendly accreditations?

    Yes, Elegance Outdoor Lighting offers eco-friendly accreditations.

    Does Elegance Outdoor Lighting offer emergency services?

    Yes, Elegance Outdoor Lighting offers emergency services.

    Are warranties offered by Elegance Outdoor Lighting?

    No, Elegance Outdoor Lighting does not offer warranties.

    What services does Elegance Outdoor Lighting offer?

    Elegance Outdoor Lighting offers the following services: Landscape lighting design, installation, maintenance, troubleshooting & repair. Garden and tree lighting specialist. Residential and commercial building exterior facade lighting. Licensed electrical contractor. Installation of GFCI outlets, breakers, electrical panels and ceiling fans. Specialty lighting, including holiday lighting, static nativity and special event scenic lighting. Some weddings and bar/bat mitzvahs. Low voltage, line voltage and HID.

    Are there any services Elegance Outdoor Lighting does not offer?

    We don't sell or service residential lighting kits sold at home improvement stores. We don't install solar panels or solar receptors, or sell solar lighting. We don't do free estimates.