ALAMO TITLE CO

Started the process of purchasing a home in the Bedford area and since it was an acquaintance, we didn't use a realtor. The Seller had used this title company to purchase the house from his father so he felt comfortable staying with them. It should be noted that when he purchased it from his father, he went with a conventional loan. We agreed and began the process. We were going with an FHA loan and the man helping us, Ken, immediately explained that he was unfamiliar with FHA loans. (should have stopped things here.) Over the next 3 to 4 weeks, our loan office with Wells Fargo had a horrible time trying to get this man to understand exactly what was needed. Our close date was pushed back and when we finally went to close, it took 2 and a half hours. The paperwork the Seller and myself needed to sign was full of errors and multiple pages had to be reprinted. Ken was unclear about the instructions my loan officer had given him and at the end of the signing, he had drawn up a legal contract for myself and the seller to sign. It supposedly was needed to relinquish Ken of any responsibilities. When I refused to sign it without speaking to my loan officer, Ken explained that he would not release the funds until he had straightened things out. What needed straightening out, is beyond me. During the entire ordeal that night and even previously on the phone, Ken was being extremely biased towards the Seller, even though he was an independent third party that had no reason to be. He was extremely difficult to work with and in no way would I ever suggest anyone using this title company for anything.