When you call them out for servicing they never get the order right and they charge stuff on your bill that is not supposed to be there. I would not recommend them.
Description of Work: We use Verizon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
Yes, I recommend this pro
$280
Rebecca D.
02/2014
1.0
cell phone service
 + -1 more
These guys have security problems. Someone else ordered a new iphone and charged it to our account. This was undetected for 4 months until we noted a high bill and data usage. When we questioned it, they first denied it and mentioned that they were not responsible. They admitted the theft when their fraud department investigated it-sending us a letter that the iphone was stolen. However, the are still sending us letters asking us to pay the balance, or else. Verizon is really screwed up with no coordination between their departments. Their order department does not confirm identity of the person ordering and just takes the order to make the sale. Just really sloppy.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mel P.
05/2012
4.0
internet service, cell phone service
 + 0 more
I have been using them for fourteen years. They are okay. The price is high. I will continue to use them.
Description of Work: They provide my monthly internet and broadband cell phone service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$280
07/2004
4.0
cell phone service
 + -1 more
MY PHONE SERVICE HAS ALWAYS BEEN GREAT. I ENJOY USING VERIZON.
Description of Work: PROVIDE MY CELLULAR PHONE SERVICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Cellular,
Internet Service,
Phone Service - Landline
FAQ
VERIZON WIRELESS is currently rated 3 overall out of 5.
No, VERIZON WIRELESS does not offer free project estimates.
No, VERIZON WIRELESS does not offer eco-friendly accreditations.
No, VERIZON WIRELESS does not offer a senior discount.
No, VERIZON WIRELESS does not offer emergency services.