TOMAC AIR CONDITIONING & HTG

Upon my original phone conversation requesting a service call ... Tom came up with excuses why he could not make the call and instead gave me his sons name/number and assured he could handle the repair. His son Randy came out made the service call and discovered I needed a new unit My AC unit was over 20 years old so I agreed to his assessment and he required a 2100.00 deposit to pick up the new unit. I paid him the deposit and then the song and dance started ... after making a weeks worth of follow up calls I finally accepted the fact that I got ripped off. I tried to make a claim in small claims court with no luck … the laws are not in the favor of the consumer. As it turned out even though TOMAC AC sent his son out for the service call … his son Randy is not an employee of TOMAC does not work for TOMAC even after it was implied that he was an employee. Randy represented himself as a TOMAC employee and drove a TOMAC company truck to the initial service call. BEWARE !!!!! ….THESE PEOPLE ARE CROOKS AND KNOW HOW TO GET AROUND THE CONSUMER PROTECTION LAWS. AGAIN WATCH OUT FOR THESE GUYS THEY ARE CROOKS ….