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Into The Blue
Hot Tub or Spa - Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool: Concrete - Build or Install,
About us
We are a Complete Inground Pool Service company. 17 yrs experience. We offer Complete Pool Restoration!! We do not do complete in ground pool installations. Replaster, Upgrading Tile and Coping. Equipment Repair and Installation. Leak Detections and Tile Cleaning. We pride ourselves on what we feel are the two most important aspects of business. DEPENDABILITY & HONESTY! We are accredited with the BBB. Have achieved a Super Service Award with Angie's List in 2016, 2017, and 2018, 2019, 2020.
Business highlights
Emergency services offered
24 years of experience
Services we offer
& Pool Light Service & Upgrade., Chemical Service, Cleaner Repair, Complete Pool Restoration, Deck Upgrades, Diving Board Installation, Equipment Repairs, Filter Cleans, In Ground Pool Service - Equipment Upgrades, Plumbing Repairs, Pressure Washing, Salt Conversions, Tile Cleaning, Weekly Service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.963 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 63 reviews
Christopher B.
Aug 2023
We have weekly cleanings with George and Tina and they go above and beyond and helped us with our pool cleaner multiple times. We can't recommend them more.
Bailey C.
Jun 2023
Completely unprofessional and overpriced.
Response from Into The Blue
"We are far from unprofessional, and we are not overpriced. We have competitive pricing with other pool companies in our area. We have checked. Not to mention, I told you pricing before you hired us. And, we are very professional. Our 62 A reviews show that. We had to cancel pool service with you due to your lack of communication. We strive to communicate with our customers about their pool. We've done that since day 1 in 2004. I had a hard time getting you to reply to my texts and returning my calls about your pool. Before the first time I came out, I had to text you twice within 2 days just to get your address. My tech texted you when he was on his way so you could put your dog up like you asked us to do. You never replied. He called you when he pulled in your driveway, and you didn't answer. He then rang the doorbell and again no answer, ( yet you said you were home) so he left to the next job. You later called me because I sent you a text canceling service for lack of communication. You said you put the dog up, but for whatever reason, you didn't inform my tech. You expected him to service your pool WITHOUT knowing the dog was put up. We are NOT going in a backyard not knowing if a dog that possibly bites is not put up. Your not leaving a bad review for me being unprofessional or being over priced. You are leaving it because we canceled service. Due to your lack of communication. Trust me, we don't cancel service for no reason. We have customers of 20 years, 16 years, 12 years etc. We take pride in our service, dedication, and communicating with our customers"
Barbara P.
Aug 2020
Into the Blue is wonderfully reliable company. They go out of their way to get done whatever the pool needs to be in tip top condition. Our pool has not consistently looked this good in 20 years. I highly recommend them for any pool needs.
Response from Into The Blue
"Glad your happy with our services. And thank you for your business!"
Larry S.
Jul 2020
Thet service my pool weekly as well as perform any repairs. They are super nice, professional and good with my two small dogs. I highly recommend them.
Response from Into The Blue
"Thank you for your business! Glad your happy with our services."
Allen P.
Jun 2020
Tina and George are always very prompt and thorough in our weekly pool service. Pool looks great when they leave. Also helpful and reasonably priced when we need occasional repairs or other services.
L P.
Jun 2020
George and Tina have been excellent to work with. Both are very responsive and helpful anytime we need to have additional work done on our pool; and have been willing to accommodate our schedule if and when needed. I definitely recommend them.
Response from Into The Blue
"Thank you for your business and the nice review!!"
Yvette C.
Sep 2018
Excellent!! Our pool has never looked this good! The clarity of the water has never been this clear! They have repaired many issues we were having, cleaned everything and got it up to perfect working condition!! Excited that they will not only clean but will also keep it maintained!! Grateful for their service
Response from Into The Blue
"Thank you for the great review! Glad you are happy with our services!"
Bill C.
Aug 2018
Great would have no problem to use again!
Response from Into The Blue
"Thank you for your business!!!"
Lizbeth E.
Aug 2018
George was excellent. On time , professional and explained everything that was required. Extremely polite and informative and did not try to update anything.
Joseph S.
Jul 2018
We’ve been using this pool company for going on three years now. Pool pump, mastic, black mold, LED pool light, pool cover...and I’m probably missing a thing or two. Bottom line...they are priced fairly, very responsive, reliable, and do great work. Glad I found them and never intend to find a different company to care for my pool. A+
Julie P.
Jul 2018
I have used several companies throughout the years to service my pool. I absolutely love Tina and George. They are prompt, honest, and do excellent work. My pool has never looked so good. They listen and address all of my issues and make sure that I am pleased. Cannot recommend them enough !!
Response from Into The Blue
"So glad your happy with our service! We strive to keep our pool accounts looking great! We enjoy taking care of our customers needs with their pools.. Thank you for your business!"
Jeff S.
Apr 2018
Service is impeccable, pool always looks great & chemicals are alway in balance. Premier Pool service has even assisted with warranty work I couldn't get the builder to do.
Response from Into The Blue
"Thank you for your continued business!"
Richard L.
Jan 2018
Started out with same presumption as other bidders. Simply needed to replace three (3) burned-out lights ... along with easily-accessed wiring. Quickly expanded into major surprise effort due to poor installation of lights/wiring by original pool contractor ... discovery that controller was damaged ... and my well water was heavily-laden with calcium which necessitated much follow-on cleaning. During all of these unavoidable surprises, George was professional, enlisted assistance of some specialists, kept us well-informed, and was ultimate successful for original pricing!
Response from Into The Blue
"We are glad you are happy with our services! The lights and calcium were a challenge, thank you for being patient with us. We take pride in being professional and keeping our customers informed thru out a service job. Thank you for your business!"
Danny B.
Dec 2017
The pool system was completely out with multiple issues. George went through the entire system and found all the problems. He was prompt, knowledgeable, and reasonable! Our pool is now clean and running great! If you need a dependable pool guy look no further. We are very pleased with this company.
Response from Into The Blue
"Thank you for your business! We strive to be prompt!"
Scott A.
Dec 2017
Very satisfied
Response from Into The Blue
"Glad we could get your heater repaired....Enjoy! Thank you for your business!"
Terry B.
Nov 2017
All fantastic. Team very helpful and punctual.
Response from Into The Blue
"Thank you for your business! Glad your happy with our services"
Diana M.
Nov 2017
They are great!
Response from Into The Blue
"Glad your happy with our services! Thank you for your continued business!"
Russell W.
Nov 2017
Excellent! Not only does it look great, it runs 10 times better than before! Very happy with them!
Response from Into The Blue
"Great! glad your happy with your new Hayward equipment. Thank you for your business!"
Terry S.
Oct 2017
It went well. The concrete team removed the broken and sunk part of the deck and then laid new concrete and evened up the deck all of the way around. Next the team came in and rolled the deck using Sherwin - Williams paint with Kool Deck additive. They did two coats of the paint and then sealed the deck paint with two coats of sealer. The final touch was laying down the Mastic. The overall work was excellent.
Response from Into The Blue
"Thank you for your business! Glad your happy with the outcome..... Kool Deck looks great!"
Rob H.
Oct 2017
George and Adam did a great job installing the lights. I am not the original owner of the pool, so the Jandy warranty was not transferable. Jandy Pro WaterColor LED lights are very expensive. George worked with the Jandy representative to get me a good discount because the original Jandy lights were only about 4 years old and LED lights should definitely last a long time. The repair required Adam to get into some pretty cold water to make the repair, but he didn't complain and did a great job. George made sure my wife and I were happy with the light installation. Both guys were very professional, and I will call George again if I need a pool repair.
Response from Into The Blue
"Thank you for your business! Enjoy the light show......."
Amie J.
Oct 2017
Excellent! Punctual, professional and knowledgeable! I definitely recommend Premier Pool!
Response from Into The Blue
"Thank you for the great review! Glad your happy with our services......Being punctual is one of our top priorities"
Toma W.
Sep 2017
It went well and I will certainly call him if anything else needs attention in the future.
Response from Into The Blue
"Awesome. Glad your happy with our services! Also glad we could get you a new led light installed after going several years with your old pool light not working. Enjoy!"
Gregory N.
Sep 2017
Premier Pools did all but the acid wash based upon a mutual decision. My pool looked like a swamp before the work and was much, much cleaner at the conclusion.
Response from Into The Blue
"Glad your happy with how the pool turned out. And glad the decision was made to not acid wash. Thank you for your business!"
Jeff M.
Sep 2017
We are extremely happy with this company! They are very friendly and attentive and willing to help by passing on good-to-know information about pool service. They have done a great job keeping the pool clean and clear! If you need your pool serviced or maintained, don't hesitate to hire them! You won't be disappointed!
Response from Into The Blue
"Thank you for your business! Glad we could help educate you on your pool. We enjoy communicating with our customers."
Tim L.
Aug 2017
Outstanding service! I highly recommend very professional.
Response from Into The Blue
"Thank you for your business! Glad your happy with our services"
Licensing
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FAQ
Into The Blue is currently rated 4.9 overall out of 5.
Into The Blue accepts the following forms of payment: CreditCard
Yes, Into The Blue offers free project estimates.
No, Into The Blue does not offer eco-friendly accreditations.
No, Into The Blue does not offer a senior discount.
Yes, Into The Blue offers emergency services.
No, Into The Blue does not offer warranties.