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Westlake Power Washing & Window Cleaning

4.6(
30
)
Carpets or Rugs - Clean at Home, Powerwashing, Exterior Surfaces - Sandblasting,

About us

Austin's family owned & operated Power Washing, Window Cleaning, & Carpet Steam Cleaning service since 2002. We love what we do! Specializing in customer service and quality. We offer a variety of services for home owners and commercial purposes. We are capable of bringing water to your location. We can capture & recycle our wash water to comply with all current drought & water restrictions. Registered with the city of Austin for practicing enviromentally friendly cleaning processes.

Business highlights

24 years of experience

Services we offer

Carpet Steam Cleaning, No Pressure Roof Cleaning, Outdoor-Power washing, Rug and Drapes, Upholstery, Window Cleaning Indoors-Tile Stone & Grout Cleaning, Windows

Reviews
4.630 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
3%
2
3%
1
3%
Write a review
Showing 1-25 of 30 reviews
Doralee T.
Feb 2018
5.0
Yes, I recommend this pro
They did an excellent, complete job. Very pleased with the results.
Lee G.
May 2017
5.0
Yes, I recommend this pro
Work was courteous, professional and beautifully done. Will gladly hire Westlake Power Washing in the future. Great service!
Rick F.
May 2017
5.0
Yes, I recommend this pro
$400
They are among the best service companies we have had to work on our house. They were prompt, the price was reasonable, and they did the work quickly and thoroughly. I recommend them highly.
Laurie G.
Jan 2017
5.0
Yes, I recommend this pro
on time and efficient
Lisa B.
Dec 2016
5.0
Yes, I recommend this pro
Service was excellent!
Charlene L.
Sep 2016
5.0
Yes, I recommend this pro
$850
Very pleased with the results. Johnny and Zach removed dirt, mold, mildew and debris from all surfaces. The vinyl siding looks like new. Also, they treated all surfaces with a mildewcide to prevent future buildup. Windows and screens were thoroughly cleaned. Great job all around and staff are courteous, professional, careful not to damage anything, and provide good customer service.
Woodson D.
Dec 2015
5.0
Yes, I recommend this pro
$180
I have a large walk-in shower with marble and travertine.  My bathroom is all travertine as well.  Over the years, because I never re-sealed the shower or bathroom, I developed a bad black mold problem.  In fact, the mold had not only discolored most of the grout and caulk, it had discolored some of the travertine.  I thought I would have to end up not only regrouting the entire shower (which would have been a nightmare given all the grout lines I have on the marble floor) but also replacing some of the stone.  Well, problem solved.  Westlake HCS cleaned the stone and grout so thoroughly that the shower looks like the condition it was in after it was built.  In other words, basically new.  The only issue is that the mold had discolored some of the grout and caulk lines so badly that they remain discolored.  But I can regrout a few lines with no problem.  Basically, I was stunned at how good the entire bathroom looked when they were done.
The crew arrived exactly on time and scrubbed the entire bathroom inch by inch.  They also added an anti-mold chemical.  It took a while, but I expected that.  The price was amazing considering the extent of the problem.  Essentially, I paid $180 or so for a new bathroom; fine by me.  
 I can't recommend this company enough.  Job extremely well done!  
By the way, it's now Westlake Home and Commercial Services, not Westlake Power Washing.
Response from Westlake Power Washing & Window Cleaning

"[Member Name Removed], Thank you very much for sharing your experience with everyone on Angies list. We strive every day to get better and better at servicing our customers and you really make us feel appreciated. Thank you!"

Jennifer V.
Aug 2015
5.0
Yes, I recommend this pro
$625
Everything went great.  The house looks fabulous and the windows sparkle.  It had been a few years since the last time we had this done and we were getting a lot of green sludge on the masonry from all the rain this spring, plus the siding was really dingy.  Looks brand new now.
The only ding I had to give them was that I reached out to them via their website "request a quote" page and  never got a response.  I had to actually call to arrange services.  Once I called, they were very responsive.
Response from Westlake Power Washing & Window Cleaning

"[Member Name Removed], Thank you very much for the review, we will continue to work on all areas of our business and faster response times is definitely on top of our list, Hope to see you again soon for any other projects you may have. JT"

CONNIE W.
Aug 2015
5.0
Yes, I recommend this pro
$1,200
They did a great job! Our driveway is 1980s vintage and had never been cleaned before. After finishing it looked almost like new concrete. The patios look new and the windows also look good (no streaking). Service was professional and timely.
Response from Westlake Power Washing & Window Cleaning

"[Removed member name], Thank you so much for your review, we really appreciate your business!"

Sally M.
Jun 2015
4.0
Yes, I recommend this pro
$1,900
unknown
Response from Westlake Power Washing & Window Cleaning

"[Removed member name], Thank you for your review, I'm sorry you thought our pricing was high but I assure you apples to apples our prices can't be beat with the level of trained technicians and insurance coverage we offer to protect our customers. Please let us know if we need to adjust our pricing to keep your business, we love our customers and want your experience to be a great one!"

Gene B.
Mar 2015
5.0
Yes, I recommend this pro
$2,000
unknown
Response from Westlake Power Washing & Window Cleaning

"[removed member name], Thank you for the review, we really appreciate it!"

Grace N.
Jan 2015
5.0
Yes, I recommend this pro
$149
Great work. The guys we professional and fast

Response from Westlake Power Washing & Window Cleaning

"Thank you [member name removed], We really appreciate your business!"

Nate P.
Nov 2014
5.0
Yes, I recommend this pro
$2,000
Westlake Power Washing was great. They were all over things from the initial call, through the quote, to scheduling the work and then completing the work. It rained the day they were suppose to do the initial work and they called the day before to give me a heads up that it may be delayed. The work they did was as quoted and outline. Very professional and would use again.
Response from Westlake Power Washing & Window Cleaning

"(member name removed), Thank you for the review! We really appreciate it!"

Jill W.
Sep 2014
5.0
Yes, I recommend this pro
$350
I can't say enough positive things about this company.  I was in a bind to get my home on the market fast and Westlake Powerwashing stepped up in a big way. They went above and beyond to make it happen in my tiny time period that I had to work with.  The crew showed up a few minutes ahead of time and even helped clear a few things off my driveway because my landscaping crew was running late.  They were professional, friendly and did a fantastic job!  I would definitely recommend them!
Response from Westlake Power Washing & Window Cleaning

"[member name removed], You are awesome, thank you for letting people know how much we care about making our customers happy! We REALLY appreciate it!"

Michael L.
Sep 2013
3.0
$3,271
The "team" showed up with two men instead of five, both very nice.  They began working and it became apparent that they were over their heads from a personnel standpoint (three were "sick").  During the power wash they actually sprayed into the fans shorting one out (we and they saw the light short out) and apparently sprayed the wooden garage doors with bleach as they bleached them out despite my warning them.  They were going to skip cleaning the chimney and we made them do it anyway.  They cleaned the windows but left out some screens and forgot to close one window.  We found this after they left late that night (it was dark).  As I mentioned, both men were professional but just overwhelmed and we've had to do the "clean up" of damage fans and garage doors.
Response from Westlake Power Washing & Window Cleaning

"[member name removed], My Name is JT Hasty and I am the owner of Westlake Power Washing & Window Cleaning. This is the first time I have seen this review and I am VERY sorry for the experience you had with us. I assure you that this is not how we operate. Shawn was hired to be our main contact point for our customers and and in charge of bidding jobs and scheduling the crews. Eventually I was informed by some long time customers of mine that he was not performing his job very well to say the least. He was terminated last year after I found out he was soliciting our customers for his newly formed competing business Allied Services that offers similar services as Westlake. I could only imagine how many other customers were affected negatively by his behavior. Please know that if you ever want to give us another try I will personally discount all of your services. I am VERY sorry for what happened. Thank you and have a wonderful day. JT Hasty 512-913-2740"

Peter G.
Sep 2013
5.0
Yes, I recommend this pro
$331
My wife indicated that the folks showed up as scheduled, completed what we'd agreed upon, and were in and out in a reasonable period of time.  The kitchen window was so clear, I'd thought they'd left it open.  They cleaned up after themselves prior to leaving.  Over all I have no complaints.
The only question I was left with was price; did I pay too much?  I didn't do any comparison shopping since we needed it done ASAP, they got right on it, and did a good job....bottom line is I think I got what I paid for.
A bit of serendipity occurred the night before when I got an unsolicited call from a rival company (how would they have known) that offered to do the job for about 70% of the original estimate.  I was tempted but felt that backing out at the 11th hour would be unethical.  Still I wonder how the cut-rate job would have stacked up against the one I got.
Response from Westlake Power Washing & Window Cleaning

"[member name removed], Thank you for the review, we really appreciate it!"

Gary G.
Aug 2013
1.0
Yes, I recommend this pro
They never showed up to do the work. Did not apologize for not showing up.
Response from Westlake Power Washing & Window Cleaning

"[Member name removed], My Name is JT Hasty and I am the owner of Westlake Power Washing & Window Cleaning. This is the first time I have seen this review and I am VERY sorry for the experience you had with us. I assure you that this is not how we operate. Shawn was hired to be our main contact point for our customers and and in charge of bidding jobs and scheduling the crews. Eventually I was informed by some long time customers of mine that he was not performing his job very well to say the least. He was terminated last year after I found out he was soliciting our customers for his newly formed competing business Allied Services that offers similar services as Westlake. I could only imagine how many other customers were affected negatively by his behavior. Please know that if you ever want to give us another try I will discount all of your services 50%. I am VERY sorry for what happened. Thank you and have a wonderful day. JT Hasty 512-913-2740"

Karen B.
Apr 2013
2.0
See above comments.
Response from Westlake Power Washing & Window Cleaning

"Mrs. [member name removed], My Name is JT Hasty and I am the owner of Westlake Power Washing & Window Cleaning. This is the first time I have seen this review and I am VERY sorry for the experience you had with us. I assure you that this is not how we operate. Shawn was hired to be our main contact point for our customers and and in charge of bidding jobs and scheduling the crews. Eventually I was informed by some long time customers of mine that he was not performing his job very well to say the least. He was terminated last year after I found out he was soliciting our customers for his newly formed competing business Allied Services that offers similar services as Westlake. I could only imagine how many other customers were affected negatively by his behavior. Please know that if you ever want to give us another try I will discount all of your services 50%. I am VERY sorry for what happened. Thank you and have a wonderful day. JT Hasty 512-913-2740"

Barbara D.
Oct 2012
5.0
Yes, I recommend this pro
$800
We purchased a previously owned home and Westlake Powerwashing cleaned the windows - inside and out. They did a great job and the windows were sparkling - it looked like a new house. The staff is very professional and very careful about the work they do. I would recommend them to anyone needing window washing services. They also were very good about cleaning up after themselves before they left.
Nimesh P.
Jul 2012
4.0
Yes, I recommend this pro
$215
They did a decent job overall with very good customer service. Payment wasn't required until after the job was completed and we got a chance to see it the next day. They had informed us ahead of time that they may not be able to remove all of the stain and in fact, they weren't able to remove all of it. They estimated that at minimum they could get 90-95%of it out and it seems to us they got more like 80-85% of it out, but they may not have been able to do anymore without damaging the brick. They were a bit more pricier than other power washing companies in the area, but all in all, we  had a good experience with this company.
MAUREEN N.
Nov 2011
4.0
Yes, I recommend this pro
$150
i called & JT came out that day & called me with an estimate. the work was done the next day.
Roberta B.
Jun 2011
5.0
Yes, I recommend this pro
I was pleased with the courteous service, professional look of all the team that showed up.  Equipment was very professional.
R M.
Jun 2011
5.0
Yes, I recommend this pro
$200
. When they pressure washed the sidings they washed the plants and did not smudge it. They were very careful with our plants. We have had other companies before them who smudged our plants. They cleaned the siding of the chimney. When we did it we could not get to it. They got up to the chimney and the chimney was done very well as the smoke goes on that and we were unable to do that. They cleaned the mold along with the other molds. We would use them in the future.
Elizabeth S.
Apr 2011
1.0
$378
I met with Westlake Powerwashing and received an estimate for cleaning the pool deck wall and stairs. The Job was quoted at 350.00. It was explained to me that they were more expensive that the others because of the care they took and the equipment and treatment they used that would get rid of all the mold stain on the stone. The steam and lower pressure "will not tear up the stone and the grout". As the young man left he gave me a coupon for $50.00 of the job. He said give it to the guys and they will adjust the bill. The crew of three showed up the next day on time and got right to work. I didn't watch them too closely but I did hear the equipment going and smelt the bleach. The work took a couple of hours. Upon completion the stains were all still on the deck. I was told they would never come up. (To my embarssment, a little time and toilet cleaner takes them right up!) My pool was a murky gray mess--you couldn't even see the bottom. One of the young men said pool companies don't like them too much. I was presented with my bill --$350.00 + tax. I said great--take off the $50.. for the coupon and I'll write you a check. I was assured that the coupon was already reflected in the bill although there is nothing on the bill to reflect the discount. I found myself at a disadvantage and did not argue with the three men in my drive way. I paid the $378.50. I was less pleased when I discovered my pool cleaning equipment in my bushes and flower pots thrown over the fence. My porch was covered with mess from the flower beds below and slowly my pool wasn't working properly. By later that afternoon the pool was shut down. I have had it serviced twice in the last four days. We had to flush water lines break down and rebuild valves. Stone and mortar chips were everywhere. This should not have to be a necessary expense for a little powerwashing by the company who said it was careful and gentle to the patio.
BRIAN W.
Oct 2010
4.0
Yes, I recommend this pro
$160
They were good and did a good job. I had no problem with them.
Showing 1-25 of 30

Licensing

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FAQ

Westlake Power Washing & Window Cleaning is currently rated 4.6 overall out of 5.
No, Westlake Power Washing & Window Cleaning does not offer free project estimates.
No, Westlake Power Washing & Window Cleaning does not offer eco-friendly accreditations.
No, Westlake Power Washing & Window Cleaning does not offer a senior discount.
No, Westlake Power Washing & Window Cleaning does not offer emergency services.
No, Westlake Power Washing & Window Cleaning does not offer warranties.