Viking Fence
About us
Viking Fence is a full service fence and gate company offering both residential and commercial services (install & repair). Viking Fence is the only fence company in Texas with its own lumber mill where they mill and grade Western Red Cedar. Viking Fence has obtained A+ Better business ratings in both the Austin and Dallas area. Additionally, Viking Fence sells materials to the Do-it-yourselfer. We are strongly committed to adding value to your home and/or business. Compare our Angie's List Report Historgram against others and see for yourself.
Business highlights
Services we offer
Access Control/Gate Operator Installation and Service, Commercial and Residential Fence Construction, Custom Iron Fabrication and Installation (Driveway Gates, Fence Material Sales (Visit our facility at 9602 Gray), Fence Staining Services, Fence and Gate Repair, Garden Gates, Handrail), Temporary Fence Rentals
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
10% | ||
4% | ||
2% | ||
3% |
He patiently dug up my information and repriced everything.
He was always prompt with my appointments. His crew was prompt and did the work in two days.
I love my fence and my neighbors love it, too.
and Jeovany and his crew worked hard and provided us a beautiful final product.
We pointed out the ones that we didn't like after they had installed them and they came back and replaced those pickets with better ones. I would also liked to have screws used instead of nails but we didn't ask for those either. The crew did not arrive for work until late everyday but they did stay until dark. The crew was not very concerned about the landscape and stepped all over some of the plants but I guess that is to be expected.
We love our new fence and would use Viking again.
Tammy M.
My problem was more of the service. First, they hit and broke a sewer line. Brad quickly pointed out that any damage done to buried lines was my problem as per the contract (and it was in it). The grinder pump housing and tank were in plain sight and about 30 feet from the break. I am also surprised with some potential danger involved if it had been an electrical line that they did not ask for a locator service (although probably no help with sewer line) . Next, in digging holes, they put the diggings on top of decorative rocks for a few of the holes. I asked Brad to make sure that was cleaned up. After I asked, all they did was scoop off a little of the dirt on top, but did not clean the rocks down to the underlying fabric. I did it myself, and it was not that easy. He offered to give me a gift certificate for a meal ( as they offer for filling a recommendation in), then after pressing, he reduced my invoice by $45 (for my 3 hours of work). They also got some quick set on a couple of my deck stones. He offered to come clean them off, but by that time I really did not want them back on site.
Really my summarized concern is the difficulty I had with the company when a problem arose in helping set it right willingly. The end product was quite good.
I must start out by acknowledging that ownership eventual corrected their mistakes, but this company has now demonstrated the old and quot;bait and switchand quot; approach twice.
Most recently, I received an estimate for fencing and in the process was shown what is known as # 2 quality cedar boards. Upon installation, the materials were far below what I had been shown and had many more flaws than I was expecting (or had been lead to expect by the salesman). The installation crew was excellent though and I must compliment Ramon and Teo for there hands on workmanship.
Subsequently I called the company and was told that the salesman had written that he sold me a lower grade wood. The quality control specialist did come out and agreed to replace several boards. Subsequently, I spoke with the owner who admitted that the salesman had indeed shown me #2 boards, but then wrote for #3 quality.
The company did eventually replace all the boards - but then I found out that a previous job they did in 2008 (at a price of $6700) also was done with boards that were below the quality I thought I was purchasing (they installed 5/8and quot; lumber instead of the 3/4and quot; material they were supposed to). When I asked the owner about this, he said that occasional the mill makes mistakes or has mechanical issues.
The owner offered to and quot;make me satisfiedand quot; with a 10% discount. I explained I was not seeking any discounts - and frankly thought he should be embarrassed by that offer. So I paid in full to avoid the appearance I was accepting of there lack of credibility.
In closing, be cautious when dealing with Viking Fence - and especially with their sales staff. I recommend you get a sample of what you think you are purchasing so that you can compare it to what is delivered. While they owner did eventually correct their and quot;switchingand quot;, it was a frustrating and unpleasant experience.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.