Thompson's Hardwood Flooring and Tile
About us
Please mention upfront that you are an Angie's List member and you will receive a 5 % discount. We have seven employees and we take all major credit cards.
Business highlights
Services we offer
Baseboard, Carpet, Existing Floor Removal, Plywood Sub floor, Quarter Round, Repairs to Existing Floors and we also can sell you all of the materials., Sand and Finish, Stair Installation, Tile, Travertine, Wood flooring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 100% | ||
| 0% |
Pros
Worked very fast
Punctual
Cons
Tiles are uneven.
Scratched the walls and cabinets with belt buckles or equipment.
Shoe smuge markes all over the walls.
Splattered the grout onto the baseboards, doors and walls, then, tried to rub it off and scratched the doors.
Splattered mortar on the base boards and cabinets and did not clean it.
Rinsed out their dirty buckets of cement ON THE FRONT LAWN. Cemented the lawn and killed the grass.
The grout was purchased by us, it was black in color. The grout after they finished was white! I believe they used dirty buckets that tinted the grout a totally different color.
Drinking on the job. We showed up in the middle of the day one of the workers was drinking a beer.
We voiced our concerns at the end of the job and he only to be offered a $75 discount.
Note: This person is a broker. He did not oversee any work. AND The team installers supervisor was there only once. NO OVERSIGHT.
This has been a hard lesson to learn. I do not recommend they tile installer.
He gave no guidance of tile, grout and thin-set (mortar) to buy.
Despite our concerns, he was really quick to want to get paid.
"."
"We tried in every way to make the member happy. The floor leveling is out of our control when there is an existing floor already down. We give a price on floor leveling per 25lbs used and we have no idea how much we will use due to the floor being covered with carpet. I agree we should have seen the imperfections of the wood. We had no idea these imperfections even existed in this floor. The manager of the distributor of the wood had never seen them in that floor. There is probably about 15 pieces scattered throughout a 1000 sq ft floor. The distributor offered to pay us for the replacement or to pay the customer to keep the floor and refund some money to them. She picked the refund. Now it is a year later and she regrets her decision and I apologize for this."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.