Founded 1983 • With Angi since September 2005
The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses with a wide range of services, meeting both routine and emergency needs with prompt, expert, guaranteed service.
Founded in Austin in 1983, The Steam Team has steadily expanded its service offerings and was named one of Austin's fastest-growing companies by the Austin Business Journal in 2003. In 2005 we were selected as the only finalist for the Austin Chamber of Commerce Business Awards for customer service. The company has built its reputation on performing beyond even the highest expectations, with greater professional focus and personal involvement than its competitors .
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 341 reviews
Douglas P.
07/08/2020
A truly nightmare experience with this company. Work stopped on the project and when I asked for a status update, the Project Manager told me he didn't need to let me know what was going on and then quit the project. I escalated to the owners of the project who also resigned from the project. They then took months to settle on the final bill leaving my project stranded. It was really one of the worst service experiences of my life. If you have a fire restoration project look to anyone else. They are simply awful.
Description of Work
Fire Remediation Project
Category
water damage restoration, air duct cleaning
Jennifer V.
08/13/2019
I’m really happy with the service I received from Mike at The Steam Team. He made 20+ year old carpet look practically brand new and our white kitchen tile is so shiny! The grout in the kitchen had never been cleaned and it looks amazing. Mike arrived early and explained everything to me. He gave me options in terms of additional services (such as grout sealing) and provided me what the cost would be. He arrived around 1:20 and was done with 3 bedrooms, office, stairs and landing, kitchen and bath by about 4pm.
Description of Work
Steam cleaned carpets and tile
Category
carpet cleaners, ceramic tile
Sandra L.
06/23/2018
It took longer than we expected, but they were very thorough. They came out within hours of the flood after being called by my insurance company and set up fans throughout the house to dry out the place. They also removed sections of my ceiling and pulled down soaked fiberglass insulation. A day or so later they came by, removed all the damaged flooring and also put thick plastic sheeting over where the ceiling was missing so that I could run the AC efficiently.
Description of Work
Water mitigation from a flood
Category
carpet cleaners, water damage restoration
Ann B.
10/29/2017
Melissa V.
09/19/2017
The carpets are clean, dry and do not smell. It's exactly what I needed. I agree (with other reviews) that the telephone quote was less than the in person quite. I did not appreciate the add-on for then "hallway" (tiny areas), such that I did not have my walk in closet cleaned so the cost would t go up so much. And the coupons are way less than the eventual cost of the services I would still use them again, but I'd budget more for the services than quoted. The work was too good to not keep using them.
Description of Work
Carpets cleaned
Category
carpet cleaners
janice B.
08/21/2017
Linda A.
08/16/2017
Bernard J R.
07/26/2017
Michael W.
07/11/2017
John B.
06/10/2017
James G.
04/04/2017
Jim A.
03/29/2017
Michael D.
03/20/2017
Cricket P.
10/31/2016
Max L.
10/20/2016
Steam Team does outstanding work! Mario was on time, very friendly and professional. We've tried a number of the 'other guys' and are glad we finally found the Steam Team. Our carpet looks almost new now. Will definitely hire them again.
Description of Work
Entire house carpet cleaning
Category
carpet cleaners
Paula B.
08/05/2016
I called the Steam Team first thing this morning and they were able to get a technician to our home in less than 2 hours. We were told that we would receive a call 30 minutes prior to arrival and that's exactly what happened. Mario Garcia, the Steam Team technician, was able to remove the stains in less than 30 minutes. We are so appreciative!
Description of Work
We just moved into a new townhouse and ended up getting some kind of a greasy oily stain on our brand new carpet running up our stairs. I wasn't able to remove with a commercial carpet cleaning product so decided to call a professional.
Category
carpet cleaners
MARY F.
04/04/2016
Everything was very smooth. Jay on the phone was very professional, set up the appointment for an estimate. Guys came on time, answered a lot of questions, and then e-mailed me their quote. We set up a date to do the work. Ronnie and Robert showed up on time, worked hard, and my floors are shining! They were very careful to protect my furniture and the walls while working. I was very impressed with the job they did.
Description of Work
Cleaned 1200 square feet of tile floors in our house.
Category
ceramic tile
DENISE M.
10/12/2015
We have used the Steam Team multiple times, really like their professional and friendly staff. They always do a great job, including putting squares under furniture that can't be moved to protect the legs from moisture.
Description of Work
Steamed all carpets
Category
carpet cleaners, flooring contractor
Nicki J.
10/01/2015
All aspects of the job went fantastically well and we were very happy with all levels of service. It's been two years and the floor installation was superb - not a single complaint!
Description of Work
Cleaned and dried the area of a large flood caused by overflowing HVAC unit. Replaced carpet padding and installed entirely new hardwood (engineered) floors on the first floor. They removed old laminate, repaired foundation, applied sealant and then adhesive and then installed the new engineered wood flooring, which they supplied. They handled all aspects of dealing with out homeowners insurance company (USAA).
Category
carpet cleaners, carpet installation, flooring contractor, hardwood floor, water damage restoration
Fiona C.
09/11/2015
Very helpful & professional. Very pleased with the reconditioning of the leather chair as this was not a service I knew was available. All work was done very well. There was a slight misunderstanding about how many pieces of furniture I wanted protectant / conditioner on. The chaise longue was white & needed the treatment, but we sorted it out to my satisfaction. Very professional. I have used The Steam Team since I arrived in Austin 3 years ago for stone floor sealing & carpet/ upholstery cleaning . I would highly recommend them. .
Description of Work
Cleaned a sofa, love seat, chaise , chaise longue, 8 x 11 Area Rug. Plus 6 x Dining chair seats & a doormat. A Leather Chair was reconditioned too.
Category
carpet cleaners, flooring contractor, upholstery cleaning, floor cleaning, oriental rug cleaning
Ivan H.
08/10/2015
Vickie L.
07/24/2015
Stephan did an excellent job. He was very polite and professional and did an excellent. All signs of the spill are gone.
Description of Work
Cleaned an area where coffee had spilled and left a big stain. The technician removed the stubborn spot and the surrounding area. He then cleaned the rest of the living room.
Category
carpet cleaners
Jeff M.
06/15/2015
Mario Garcia came by on time for a Saturday morning appointment. He was cheerful and confident he could take care of the problem. He not only cleaned the area of the couch where the odors were most intense he cleaned the entire couch plus all of the pillows that were on the couch. He then left me a spray bottle of the enzyme solution that he used in case there were any lingering odors or it happened again. I did not have to use it as his efforts took care of the problem. I would definitely recommend Steam Team. I have used them in the past and have always had great customer service and great results.
Description of Work
I had some stubborn pet odors on a couch that I thought would never come out. I called Steam Team to get them to clean the couch and remove the odors.
Category
carpet cleaners, upholstery cleaning
Gordon G.
05/18/2015
Other local Pros in your area
Mr. Rooter Plumbing of Austin is standing by to take care of any plumbing issues you might have in your home. Our team is known for being friendly, punctual, knowledgeable, efficient, and clean. Our Austin plumbing services are known for being effective and competitively priced. Keep your home’s plumbing systems in tip-top conditions with the help of Mr. Rooter Plumbing of Austin. With routine maintenance, we can help you avoid major plumbing problems. But if they do happen, our repair services can get us at your door quickly to get things under control, even for emergencies that happen at odd hours and on weekends or holidays! We bring you the best of all worlds when you call on us to work on your Austin home plumbing services. You get the personability and quick turn-around times of a local plumber. But you also get the advanced training and top-grade equipment of a corporate plumbing company!
Angi Certified
Clean Air Pro Services is a local trusted company that service the Houston area for years now.
Angi Certified
Offers Coupon
A Fresh New Way to Paint Whether you need interior or exterior painting services for a residential or commercial property, Fresh Coat Painters is the name to trust. With more than 15 years of experience under our belt, we are fully-equipped to handle the unique needs of home and business owners from coast to coast. Most of all, we are committed to our customers’ complete satisfaction. We don’t just provide superior painting services and lasting result—we also offer competitive rates and convenient scheduling to meet your budget and planning needs. From whole home painting to wall mural painting, faux paint finishes, textured ceilings, and more, our team of experts is ready to get the job done.
Angi Certified
Other Information
Services Offered
Services Not Offered
Ask for Details
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.