The Roofer Direct

After the terrible hailstorm in Lubbock in June 2025 we met Tony Parker. He did a survey of our damage and from that day Tony walked us through every step to our new amazing roof we have today and helped with all interactions with our insurance company. He has been very helpful and attentive in every phase of the process. Tony made us feel like we were working with a trusted friend. We highly recommend Tony and the Roofer Direct team Randy and Kathi Hutton

Great quality, customer service and respond time. Would recommend to friends and family.

If I could, I would give this company 10 stars. We had a seemingly impossible situation, but Jay and The Roofer Direct did what we consider magic and got our roof replaced even though insurance had turned us down before they got invollved, which is where the magic came in. Jay and the whole crew did exactly what they said they would do at the time they said they would, even taking extra care and caution of my Koi pond that is next to our house. We couldn't be more pleased and thankful for them!!

The Roofer Direct is the definition of customer service and their team goes out of their way to make sure you are taken care of from beginning to end. We had a lot of wind damage on our roof. We need a full roof replacement. The installation of our roof was an undertaking as almost all of our decking was not to code and needed replacing. They worked with the insurance company to get that paid for as well!! They worked hard and fast to get our roof system put back with quality being number one. Continues with an extremely thorough cleanup. I cannot recommend The Roofer Direct enough and if you want a roofer that goes out of their way to make sure you are taken care of until the job is done there is only one call you need to make.

I had a couple leaks after a recent storm. Two neighbors highly recommended The Roofer Direct and gave me their number. Austin was very responsive, knowledgeable and respectful. He walked us through all the processes, kept us informed along the way. The install crew worked very fast, and Austin addressed every concern. . After the work was done, the roof looks great and they cleaned up extremely well. 5 Stars over all!!!

Austin and and the whole crew did an excellent job of replacing my storm damaged roof. From start to finish, the work that they performed exceeded my expectations. Fast response time from first email to phone call to job start and completion. Austin, as well as the whole crew were courteous, friendly, kind and conscientious. I would recommend using The Roofer Direct services.

I highly recommend The Roofer Direct. They re-shingled our main roof and installed rubber roofing on a porch. I thought the job would take a week but it was done in a day and a half, and my yard was clean. I will give five stars to the roofing installation services. You can be sure my neighbors were taking note of their phone number.

We are very happy with the quality of their work, level of professionalism and excellent service. The work was done within the timeframe promised. Thank you The Roofer Direct for our new roof!! We love the new roof. The staff were awesome to work with. Will definitely use them again.

Thank you for performing the roof replacement as promised in a timely manner. The crew was very hard working and efficient. New asphalt shingles look absolutely fabulous and the Z ridge makes my house the best looking on the block. Would definitely use them again if needed.

Had a great experience with The Roofer Direct. Tony came out to inspection and was very helpful. Promised to be on my roof within a week or sooner. Total roof replacement, looks great, did no damage to my gutters and were in and out in 2 days. The work was done perfectly and Tony helped guide me thru the process. I still highly recommend them. The roof looks amazing and I am very satisfied.

The Roofer Direct deserves more than 5 stars. They did a great job starting with the initial roof inspection to the roof install itself. Highly professional, knowledgeable, and hard-working staff. Making the entire process of a new roof install really easy and very much a professional experience. Thank you, The Roofer Direct for the great work and service.

We used The Roofer Direct after hail damage for complete roof and gutter replacement. We ended up referring them to the entire neighborhood. They were incredibly responsive, highly knowledgeable and honest. We are very happy with the end result. Can't say enough wonderful things about this company.

It's tough finding good contractors these days but I was very impressed with The Roofer Direct. They installed a new a HIGH QUALITY roof with all the bells and whitsles and the crew that came out was efficient, fast, completed the job with no issues, they left my yard so clean you'd never even know we had work done. I would definitely recommend it ! No complaints. From the initial inspection, through till completion, I was in good hands with a company who knew what they were doing and took pride in their work.

This company took care of the entire roofing installation which was old and damaged due to a storm. Austin, was very knowledgeable & helpful and patiently explained to us the insurance process.. After it was scheduled, the crew came-in right on time and completed the work, all our questions were patiently answered. The end result is I love my new roof and I am extremely pleased. Overall, our experience with The Roofer Direct was simply superb.

The service was great. They did the roofing on my house and garage. They were outstanding. I use their service a lot. They had the best price. They were respectful of my time, and property. They clean after the job was done. I would highly recommended The Roofer Direct.

We are very happy with The Roofer Direct. Very Responsive, reasonable bid, Outstanding turn around time from request to work completion. Crew were arrived early Thursday morning and finished the complete roof by late Friday morning. Friendly, hard working crew. Scott communicated with us several times. Always professional and excellent clean up. We will refer them to everyone and use them again when we want to re roof the garage.

We were very happy with the new roof. Excellent service and fair pricing. The Roofer Direct team were timely, polite, respectful, and very skilled. Would definitely use them again.

We are very pleased with our new roof!! The customer service from beginning to end was perfect. Excellent communication, quality of workmanship, attention to detail, reliability... price and time estimates were on target or better. The work was complete they did the most thorough clean up job I have ever seen at a work site. Our new roof is absolutely beautiful. Thank you!!!

They replace existing roof and cleaning garage roof. The employee was very expert and quickly. The worksite was left clean. My roof is better than when originally installed. They went above my expectations.

I highly recommend The Roofer Direct LLC. From first call to final installation, the process was so easy and quick and my roof is gorgeous. Price was great, the crew was thorough and working with Scott was simply the best I have experienced.

"The Roofer Direct LLC" company is a professionally managed company that gets the job done quickly and efficiently. Quality customer service, polite conversations, treats their customers well!!

They was very professional. They did a good job replacing the roof of my house, and with high quality of workmanship. They performed beyond their scope of work. They cleaned up all debris at the end of each workday and completed the job in a timely manner. They were patient and quick to respond to all of my questions and concerns which is commendable considering I had a lot of questions and concerns. Most importantly, they were very fair and transparent about the process from the beginning to the end. They provided very helpful referrals and suggestions for other home improvement projects that I was doing. Thank you The Roofer Direct on a beautiful new roof.

The Roofer Direct did a excellent job on my roof. They are very polite, professional, answered all questions and accommodated every request. Everything was done perfect and professional. We are very pleased with our new roof.

They arrived first thing in the morning. Unlike many roofing contractors they use a large crew and perform the work in one day. They do not cut corners. They are thorough and professional. Obviously with a complete tear off there is a large mess but they do a great job cleaning up when they are done. I highly recommend The Roofer Direct.

We had The Roofer Direct putting on a new roof. We went through our insurance. The Roofer Direct was amazing in their support and helping out with all the insurance stuff. Absolutely top notch. We filed a claim and they took care of the rest inspections /communications between insurance and us / planning the works. After all this it took them 3 days to do a full tear off and put a new one on. They did a good clean up around the house after the job. We can highly recommend this company.