The Maids of Austin

About us

The Maids of Austin offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed .

Services we offer

Capet Cleaning Maintenance, Cleaning Services, Fall Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Window Cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.698 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
18%
3
6%
2
1%
1
2%
Showing 1-25 of 98 reviews
Thomas W.
Aug 2017
5.0
Yes, I recommend this pro
$300
The house looked great!

Erika O.
Mar 2016
4.0
Yes, I recommend this pro
$98
He was fine. I didn't pay more than the deal. He has a good attitude. He's willing to do whatever I had him clean even the blades on the ceiling fans. The price was good. It was a good deal. His professionalism was good.

Consuelo B.
Mar 2016
4.0
$906
unknown

Karen F.
Feb 2016
5.0
Yes, I recommend this pro
$135
unknown

Elaine V.
Feb 2016
5.0
Yes, I recommend this pro
$270
The cleaning team did a great job cleaning the house after move-out.  They cleaned all rooms, bathrooms, closets, etc. as well as the appliances.  This is not the first time we have hired them and they never disappoint.  They do not leave until you tell them you are satisfied.

Barbara J.
Feb 2016
5.0
Yes, I recommend this pro
$500
Team arrived on time, cleaned every nook and cranny, perfection in cleaning!

Susan S.
Jan 2016
3.0
$65
They were ok. They bill themselves as the least expensive maid service in town, which they probably are; however, you get what you pay for. I paid $25/hr, and other services I've used run $30/hr or more. However, every time Maids of Austin came, it took them twice as long to do the same amount of work, so ultimately, I'm spending more money.
Part of this is my fault, as I only had them coming once per month, and I never got the same maid. So, they never had a chance to get used to my house and routine. Nevertheless, twice as long seems excessive. The cleaning the maids did was fine, and they were pleasant enough.
I had some problems with the office, also. The first two times I used them, they had to reschedule my appointment. I had booked it a month in advance and we agreed on the first Monday of each month, so it isn't as if they were taken unawares. Also, they had me down as a set time, but I never actually used all that time - they do not seem to pay attention to the hours the maids actually work, and each time I had to call to get reimbursed for the extra time which was not used.
All in all, I'd say that if you're going to use them on a weekly basis, you might have better luck; but doing it as I did was not particularly successful.

Forrestt W.
Jan 2016
5.0
Yes, I recommend this pro
$120
VERY WELL, I'VE SCHEDULED THEM AGAIN

Xx X.
Nov 2015
5.0
Yes, I recommend this pro
$170
Been using them for 5 months now. They have always been prompt, professional, and thorough. There has always been a team member that spoke English so communication has never been a problem. They are very good at what they do and are very friendly and easy to work with. I would recommend them to anyone.

Tom S.
Oct 2015
4.0
$140
They did very well but did not speak English therefore I could not express any details that I wanted to communicate.  I would not have them back because of my inability to communicate.

Valerie B.
May 2015
5.0
Yes, I recommend this pro
$198
I have been using this company for several years and still very happy.  They come monthly to clean and I have referred them to friends and family.

Allison D.
Apr 2015
5.0
Yes, I recommend this pro
$200
unknown

Marilyn Z.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Doralee T.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Jeffrey G.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Leslie U.
Dec 2014
4.0
Yes, I recommend this pro
$350
unknown
Response from The Maids of Austin

"Thanks so much for taking the time to give us this feedback. We really appreciate the opportunity you gave us cleaning your home. Sometimes when we go into a home for the first time we can run into some accumulation and heavy traffic areas that can run longer than we originally planned for. Our Team leaders are great at keeping you informed in that event. Thanks for giving us an A in quality!"


Elizabeth W.
Dec 2014
5.0
Yes, I recommend this pro
$253
The ladies came in and did what they were hired to do. My bathtub has not been this clean since I moved in. My apartment sparkles. This will help me have a smooth Holiday Season.
Response from The Maids of Austin

"Wow! Thanks! We are happy to help.Nothing like the gift of time. Happy Holidays, too."


RITA R.
Oct 2014
5.0
Yes, I recommend this pro
Used them for a year now.  They used to come out twice a month, but I broke it down to once a month.  Nice people and they are great about rescheduling.

Mark B.
Oct 2014
5.0
Yes, I recommend this pro
$300
I had a tenant that gave us a five day notice of leaving, and then left without telling us. Went inside the unit and it was a mess. (someone is not getting their deposit back!) I was desperate to find someone right away in order to show the unit, and The Maids were available right away. Gave me a quote that was reasonable and came by the next day. They came in and did a great job. I just got back from the unit and I must say it looks great.
Thanks for helping me out on such short notice!

Patricia H.
Aug 2014
5.0
Yes, I recommend this pro
$428
unknown
Response from The Maids of Austin

"Thank you for taking the time to compliment the team. We are very happy to know that they did exactly as they are trained to do in getting the job right for you and communicating that to you. Again, we appreciate your kind words."


Amy L.
Jun 2014
5.0
Yes, I recommend this pro
$98
They did a good job. They were very friendly and helpful.

Richard P.
May 2014
5.0
Yes, I recommend this pro
$130
They cleaned the kitchen and bathroom. They did vacuuming, dusting, made the bed, swept and mopped. They were great. They were competitive with the other people around. I would say, “use them.” I use them once a week.
Response from The Maids of Austin

"Thank you for referring us---the greatest compliment we can receive!"


Cynthia R.
Feb 2014
5.0
Yes, I recommend this pro
$170
.

Peg D.
Feb 2014
5.0
Yes, I recommend this pro
$250
They always do a great job. I have been very happy with their work.
Response from The Maids of Austin

"We really appreciate it when we have our customers refer us to friends and neighbors. Thank you for your trust in us."


John R.
Jan 2014
5.0
Yes, I recommend this pro
$167
The Maids have worked for me for years, reliably and well. They are particularly attentive to the kitchen and bathroom fixtures and hard-to-handle details like shutters and picture frames. I occasionally wish that tile floors were cleaned more thoroughly, but the place always looks (and smells) great after their monthly cleaning. I have used this highly professional service for many years now.
Response from The Maids of Austin

"[member name removed] is very kind to us. We have enjoyed cleaning his home for almost 19 years. What we appreciate most is his feedback on what we can do better. Hopefully with diligent effort, we can clean for him another 19 years. Thank you, thank you, thank you for your loyalty!"

Showing 1-25 of 98

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maids of Austin is currently rated 4.6 overall out of 5.
The Maids of Austin accepts the following forms of payment: CreditCard
No, The Maids of Austin does not offer free project estimates.
No, The Maids of Austin does not offer eco-friendly accreditations.
No, The Maids of Austin does not offer a senior discount.
No, The Maids of Austin does not offer emergency services.
No, The Maids of Austin does not offer warranties.

Contact Information

8514 Cameron Rd., Austin, TX 78754

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