The Maids of Austin
About us
The Maids of Austin offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed .
Services we offer
Capet Cleaning Maintenance, Cleaning Services, Fall Cleaning Services, House Cleaning, Maid Service, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Window Cleaning
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 18% | ||
| 6% | ||
| 1% | ||
| 2% |
Part of this is my fault, as I only had them coming once per month, and I never got the same maid. So, they never had a chance to get used to my house and routine. Nevertheless, twice as long seems excessive. The cleaning the maids did was fine, and they were pleasant enough.
I had some problems with the office, also. The first two times I used them, they had to reschedule my appointment. I had booked it a month in advance and we agreed on the first Monday of each month, so it isn't as if they were taken unawares. Also, they had me down as a set time, but I never actually used all that time - they do not seem to pay attention to the hours the maids actually work, and each time I had to call to get reimbursed for the extra time which was not used.
All in all, I'd say that if you're going to use them on a weekly basis, you might have better luck; but doing it as I did was not particularly successful.
"Thanks so much for taking the time to give us this feedback. We really appreciate the opportunity you gave us cleaning your home. Sometimes when we go into a home for the first time we can run into some accumulation and heavy traffic areas that can run longer than we originally planned for. Our Team leaders are great at keeping you informed in that event. Thanks for giving us an A in quality!"
"Wow! Thanks! We are happy to help.Nothing like the gift of time. Happy Holidays, too."
Thanks for helping me out on such short notice!
"Thank you for taking the time to compliment the team. We are very happy to know that they did exactly as they are trained to do in getting the job right for you and communicating that to you. Again, we appreciate your kind words."
"Thank you for referring us---the greatest compliment we can receive!"
"We really appreciate it when we have our customers refer us to friends and neighbors. Thank you for your trust in us."
"[member name removed] is very kind to us. We have enjoyed cleaning his home for almost 19 years. What we appreciate most is his feedback on what we can do better. Hopefully with diligent effort, we can clean for him another 19 years. Thank you, thank you, thank you for your loyalty!"
Licensing
State Contractor License Requirements
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