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THAT COMPUTER STORE

Computer Repair, Computer Sales, Mailbox Repair

About us

ThatComputerStore.com, ADDITIONAL ADDRESS PO BOX 1487, MANCHACA, TEXAS 78652. ACCEPTS PAYMENT VIA PAY PAL, CREDIT CARD, CASH

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

ACCESSORIES, CASE, CD-ROM, CONTROLLER CARD, COOLING DEVICES, CPUS, DVD, HARD DRIVES, LAPTOPS, MEMORY, MODEM, MONITOR, MOTHERBOARDS, NETWORK, PRINTER, REMOVABLE DRIVES, SCANNER, SOFTWARE, SOUND, VIDEO, GAMER SYSTEMS, DOMAIN NAMES & WEB HOSTING, IN HOUSE AND ON SITE SERVICE, RESIDENTIAL AND COMMERCIAL & NETWORK AND POS SPECIALIST.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
75%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.8
responsiveness
4.5
punctuality
4.0
Showing 1-4 of 4 reviews

Jennifer D.
09/2013
5.0
computer repair
  + -1 more
and they sorted them all out and reinstalled. They did it very quickly as we requested. They are amazing and very helpful. This was the second time we have taken one of our computers in. My other computer had a virus and was running slow. That was a few months back. My computer has been running great ever since. Thanks to these guys my marriage is saved! LOL.
Description of Work: I had done a System Recovery on my Husbands computer instead of a system restore. The result was complete wipe out of all his business contacts, billing information tax papers. EVERYTHING. I took it in and they couldnt help with the recovery of my Husbands deleted files (Every file on his computer was gone) They directed me to Fashbackdata here in Austin and they recovered the files for us. We took it back to Brandon and Matt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

C G.
03/2013
3.0
computer repair
  + -1 more
On both occasions, the original complaint was resolved but the computer had more problems than went it went in, i.e. missing email, strange display). They are really nice folks and I'm sure they're doing their best, but I can't afford the cost or the downtime to keep going back for repairs to problems that didn't exist prior to their work.
Description of Work: Submitted computer for repair on two occasions for virus cleanup, etc

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$500

T I.
10/2009
3.0
computer repair
  + -1 more
It took them 2 more days than expected and cost $80 more for what seems to be less than expert repair work.
Description of Work: My PC speed has slowed down a lot despite lack of any viruses. there was also a problem with some other glitches and a chirping sound. They under-estimated the repair bill by about $80 and did not call for any verification. They increased performance only slightly but seemed to sturuggle with the issues. They did identify a weak audio plug on my PC case which explained a speaker problem that I was having.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$160

Response from THAT COMPUTER STORE
This customer came in with a list of 6 different problems. He was quoted approximately 3-4 hours of labor @ $60.00, 30% below industry standard. My Tech that has 20+ years of experience, and did a great job, did 2 very thorough scans for Viruses and each one on this size drive took 10+ hours. Customer got system back on Monday after bringing it in late Friday. This is very fast service for our industry. Customer was advised repair would take 1 - 2 days, when he left the PC. We are closed for CHURCH on Sunday so he did get it back in 2 days as promised. His quote was 3 - 4 hours of labor @ $60. ea. We billed him 3.5 hours. I do not understand how we were $80. over when he was billed $210. as quoted. How would we even deduct $80. if we charge $60. per hr.? He was happy when he picked up the repair. And notes above show he was happy with the repair. >))):> Blessings, DAVE DAVIS 512-441-8100

SIDNEY S.
12/2007
3.0
computer repair
  + -1 more
Took tower in for virus removal, ask to limit work to 2 hrs. (@$40per hour). Dave called to say it would be cheaper to remove the additional viruii by un-installing Windows and then reinstalling it. He stated the current $80 charge would go toward the $!00 charge to do this. I asked him to save Outlook Express...he gave me an estimate of $120-150 total. I do not know how to explain the extra $60-$30; when I asked they just read the above invoice to me.
Description of Work: 75 Virii, 183 spyware removed; restored 3 accts. Windows removed & reinstalled, driver & update, backup & restore. 3.5 hrs (as given on invoice) work done on: Dell Dimension B110, Celeron 2.53 Ghz processor, Operating system: WinXP House SP2, Fram & Rom: 16b.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$180

Response from THAT COMPUTER STORE
I looked up this old invoice. This customer came in with lots of viruses. He requested we limit work to 2 hours. My Tech that has 20+ years of experience, and did a great job, did 2 very thorough scans for Viruses and each one on this size drive took 6+ hours. We called and explained the situation, spend 10+ hours fighting viruses, or reinstall with a backup of needed data, for $100. plus $40. per hour for backup. Very economical for our industry. We try to remove viruses first because we may be able to clean the drive in a couple of hours and save all data and programs. If this fails we then waive the time spent and do a reinstall. We saved data for 3 users and put it back in the original files. We charged only 2 hours for this 3+ hours of labor. How would we even deduct $30 - $60 he says was too much if we charge $40. per hr.? He was happy when he picked up the repair. We just completed our 3rd year at this location. Business is up 65% and we received the BEST of AUSTIN Award from the Austin Chronicle. We pray for all our customers each and every day....... >))):> God is GREAT >))):> WWJD >))):> Christ is KING >))):> Blessings, DAVE DAVIS 512-441-8100

    Contact information

    11629 MANCHACA RD # D, Austin, TX 78748

    www.ThatComputerStore.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Mailbox Repair

    FAQ

    THAT COMPUTER STORE is currently rated 3.5 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 11:00 AM - 5:00 PM

    THAT COMPUTER STORE accepts the following forms of payment: Discover,MasterCard,Visa
    No, THAT COMPUTER STORE does not offer free project estimates.
    Yes, THAT COMPUTER STORE offers eco-friendly accreditations.
    No, THAT COMPUTER STORE does not offer a senior discount.
    Yes, THAT COMPUTER STORE offers emergency services.
    No, THAT COMPUTER STORE does not offer warranties.
    THAT COMPUTER STORE offers the following services: ACCESSORIES, CASE, CD-ROM, CONTROLLER CARD, COOLING DEVICES, CPUS, DVD, HARD DRIVES, LAPTOPS, MEMORY, MODEM, MONITOR, MOTHERBOARDS, NETWORK, PRINTER, REMOVABLE DRIVES, SCANNER, SOFTWARE, SOUND, VIDEO, GAMER SYSTEMS, DOMAIN NAMES & WEB HOSTING, IN HOUSE AND ON SITE SERVICE, RESIDENTIAL AND COMMERCIAL & NETWORK AND POS SPECIALIST.

    Contact information

    11629 MANCHACA RD # D, Austin, TX 78748

    www.ThatComputerStore.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 5:00 PM