Ted's Tree LTD

Went pretty well

Service was great.

Awesome! Showed up on time and planted very quick in a very professional manner!! Would definitely sue again:-)

It went very well. The crew was friendly, fast, and efficient. The tree selection was great and I had several trees to choose from. I will definitely use them again should the need arise.

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Very well. The employees were helpful, the trees were delivered on schedule, the employees delivering and planting did a professional job, the written instructions were very helpful, and the trees are now (three years later) well-established and growing. The planters were careful to position the trees to give the best views.
PS Just walking through the grounds of Ted's Trees is delightful. A friend recommended them, based on her good experience.

Ted's has a great selection of trees of all sizes.  I was very happy to find a tree that would look established from day 1.  I was impressed with the installation guys.  I'm east of 35 and don't have a lot of rock in the ground.  They dug the hole -- 4' deep and 6' diameter -- with shovels in about and hour and they quite skillfully tilted the tree to get it under the power/cable lines (the tree was lifted by a crane-like contraption).  And the guys got the tree level and lined up nicely.

The tree has been in for 6 months now and it is looking great.

Trees and bushes he planted are having problems.  Have to water bushes and plants quite frequently.  The weeds have overtaken the yard.  I've had to weed the backyard on my own.  One time we had three people take 3.5 hours weeding and still did not complete.  Went on vacation three weeks and came back, had someone do the watering while I was gone, and the weeds had come back furiously.  Never thought in a million years it would be this bad.  Called up Ted prior to the vacation about the situation and wanted things set right per the warranty that was given as part of the zero-scaping deal.  When I asked for work to be done as part of the warranty the response I got was to "sue me."

I have used Ted's Trees to move trees in my yard on numerous occasions and I have purchased several trees from their nursery. Ted knows his business and can move trees that others will not attempt. Moving mature trees is always risky but I have had a high survival rate with their services.

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They were great! They showed up on time and did what they were supposed to. They also walked us through everything which was helpful.

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Great

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It went well when they finally showed up after several appt dates.

A friend recommended Ted's trees. It's a nice place to shop for trees -- they have a large selection, ample space so that the trees aren't crowded, and helpful staff. They also give purchasers a sheet of information about caring for the trees. The delivery and planting were on schedule and the planting looked well done. My only complaint is that the information sheet could be a little more detailed -- it tells how frequently to water, but not how much each time. Also, although the instructions recommend using a water meter, there are no instructions on how to use it appropriately -- in particular, what readings are too little or too much.

Nice work. Crew was prompt and worked hard to finish quickly. Nice high quality trees. There were a couple of minor issues that were resolved quickly by Ted when I elevated them. I will call him again next time I need large trees installed.

.They trimmed some of the trees, which Ted had said they would BUT there are trees in the front that are still touching the roof and scrape the shingle every time the wind blows. At first I was pleased with the new turf and the work, punctuality etc. However I still have not received any paperwork about the sprinkler system or any invoice or receipts. Also the controller was installed in the garage and worked for approximately 5 days before it went dead. The licensed contractor, Tom, came back out and rigged it up with an extension cord to my garage roof outlet (in the overhead garage door opener light). He said he would come back in a couple of days to bring the packet of paperwork for the system and to do something more suitable with the cord etc. I have not heard anything since(almost 2 months now) and I am somewhat annoyed.. At the time the system cut out he stated that I should call an electrician and have a new outlet put in the garage but if there was a problem with the outlet they should have said that in the first place when he came out to survey the yard and the outlets forthe sprinkler system and since the cost was $600 more than Ted had said it would be I certainly couldn't afford to get an electrician out either. The system works but having an extension dangling from the ceiling is far from ideal. Because of this I wouldn't recommend them to anyone and wouldn't use them again.

Requested tree trimming of aging oaks in my yard.  Though they stacked the cut limbs nicely for rubbish pickup, they left A LOT of limbs in the tree that clearly were in need of removal (hanging over other limbs, bunched disportionately together).  The appearance of the trees were not visually improved but did meet a request to let more sun light in for the grass.  I ended up climbing up a ladder and cutting some limbs my self.   I got a call back from them saying they saw I did that and expressed a desire to do more tree work for free, but they have not made good on that yet. UPDATE: Worker called recently promising to make good on trimming more for free, but did not come and do so.

Also requested they pickup and spread some high grade compost in the yard.  What I ended with was city low-end, human waste (called Alamo compost i think) compost and it was poorly spread through out my yard.  They actually ran out before finishing the yard and didn't offer to complete it.  I'm still trying to knock down clumps of this stuff that was piled too high or just hard to break down clumps.  I know what it's called b/c I asked it's name and where it came from.  That must have triggered a conscious in them b/c they called back saying they overcharged me for it.  Would they do that if I didn't have the ability to check up on what the product was?  Don't think so.

I was recommended to Ted's Trees by a contractor friend.  I'd mentioned that I was looking at buying trees from Home Depot and I was assured that Ted's was a much better option. When I arrived at Ted's tree lot, Ted himself greeted me in person and took me to see the live oaks I was interested in.  I have to mention that the tree lot is huge.  There are hundreds if not thousands of trees growing, of all types so there is an incredible selection.  The live oaks he showed me were excellent, with large, well-developed canopies and clean, green leaves.  We negotiated and I ended up with three trees for the price of two.  The trees themselves are  vastly superior to anything I could have gotten at Home Depot or Lowes, and much larger than I would have gotten at HD or elsewhere for the same price.

The install service was excellent.  Ted's sent 5 guys to install the trees and had everything done in one afternoon.  I was there to meet the crew, we agreed on placement and I left.  When I came back the trees were in their holes, in exactly the right positions, backfilled with mulch that was properly shaped to retain water, and carefully staked.  The work area was clean and there was no trace of them having been there.

The only hiccup was that we had to keep rescheduling the install due to rain, and the crew showed up unplanned.  But, whatever.  That was a function of multiple reschedulings.  Up to that point they had done a good job of proactively staying in contact with me to coordinate the job.  

This is a locally owned business with excellent prices, better product than the chains and solid install services.  I will use them again.

They did a really good job. It was very easy and they were very easy to work with. They were very professional and they did excellent work all the way through. The price was fine and what I expected for that kind of tree.

Ted's crew did a very professional job of planting the two trees in our backyard, in very rocky ground, and  including
installation of stakes and raised watering collar around the trees.  Ted also gave regular care suggestions on  feeding and watering of the trees.  Price did seem high but Ok with the quality service and aftercare. 

Ted did a great job. His crew is fast and efficient. Overall a tremendous value considering the extent ofthe work. I recommend Ted's Trees highly.

We didn't know what kind of tree to purchase. Following multiple consultations w/various experts, we decided to purchase 3 italian cypress. Since they are not the easiest trees to find, we located Ted's Trees and were quite surprised at the quality of the selection, the level of personal service and their reputation around Austin. They helped us get everything we needed!!!!