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Surface Pros

Ceramic Tile, Floor Cleaning and Waxing

About us

Cleaning and sealing can protect, improve the appearance of, and extend the life of your tile and grout. If your grout looks a little drab or has been stained, Surface Pros has a solution. You can even change the color of your grout!

Business highlights

25 years of trusted experience

Services we offer

Tile & Grout Cleaning, Decorative Concrete, Carpet Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.0
responsiveness
4.0
punctuality
4.8
Showing 1-4 of 4 reviews

Rose A.
11/2014
5.0
ceramic tile
  + -1 more
Did exactly what they said they would do grout still looks good. In 2012 they redid my showers. My first time using them was about 6 or 7 years ago.
Description of Work: Seal my grout clean my tile floors and showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Doris W.
09/2014
5.0
ceramic tile, floor cleaning
  + 0 more
They are amazing, very professional and did an excellent job. My recommendation to others is that they need to call them and have them come to their house.
Description of Work: I used Surface Pros to acid wash my tile in the house. They put a sealer on it and stained the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rob R.
02/2014
1.0
floor cleaning
  + -1 more
Absolutely awful. They were one of four we got a quote from. There price was the same as everyone else's, but while the other three contractors were not able to start for a month, these guys had time available immediately. In fact, after I hired them they called and wanted to start a day early. This should have been the first red flag. They arrived (two people), honed the floor on day one - leaving many scratches in the floor after they were done - and filled a couple holes in the floor - but left over 30 stones with large holes. The next day they sealed the floor, leaving a discolored orange film on every high spot in the stone, as well as on almost all my floor boards. At this point I paid them half of contract amount - which I felt was more than generous of me. I then told them I need the holes in the floor filled and the orange crap removed from the floor. On day three the owner of the company arrived and started to berate me - standing in my face and yelling. Wow! That is some customer service. In any event, they agreed to finish the job and clean up all the orange goop (which they swore they had never seen before - of course). I paid them and they went on their merry way. Unfortuantely, the holes they filled are already (two weeks later) loosing the material that they put in and the orange goop seems to have resurfaces on some of my stone. And, of course, they didn't fill all the holes anyway. Argggh! In my opinion, this is the worst contactor I have every worked with.
Description of Work: Provider was hired to fill holes, clean, hone and seal 1000 ftsq travertine floor.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$1,850

DAVE L.
06/2009
5.0
ceramic tile
  + -1 more
Excellent punctuality, very professional, did what they said when they said they would do it. Bruce is very accomodating, got us in a week earlier than expected.
Description of Work: They color sealed and clear sealed all grout, granite, floors and showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$934

    Contact information

    4005 LOST OASIS HOLLOW, Austin, TX 78739

    http://austinsurfacepros.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Floor Cleaning and Waxing

    FAQ

    Surface Pros is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Surface Pros accepts the following forms of payment: Check
    Yes, Surface Pros offers free project estimates.
    No, Surface Pros does not offer eco-friendly accreditations.
    No, Surface Pros does not offer a senior discount.
    No, Surface Pros does not offer emergency services.
    No, Surface Pros does not offer warranties.
    Surface Pros offers the following services: Tile & Grout Cleaning, Decorative Concrete, Carpet Cleaning

    Contact information

    4005 LOST OASIS HOLLOW, Austin, TX 78739

    http://austinsurfacepros.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed