
Southern Outdoor Appeal
About us
Southern Outdoor Appeal is in the business of creating beautiful backyards by building the areas that homeowners want to spend time around. We design and build custom decks of all shapes, sizes and materials, patio covers, arbors/ pergolas, enclosed/screen-in porches, outdoor kitchens, firepits, fencing and so much more. We are a family owned business with more than 30 years of construction experience. This company started in the Houston area in 1997 and has since moved into the Austin area. We offer a lifetime craftsmanship warranty on every structure we build. We have the same great group of guys on every job and there is always a superintendent on the job to talk to about your project. We also have great subs to handle specialty services such as electrical and plumbing on every job so that the homeowner is getting a licensed and insured specialist at all times. We do provide free consultations for every job. We also design your perfect project using 3D color renderings from two different design programs. Additional DBA - Southern Outdoor Appeal LLC. Additional email - [email protected].
Business highlights
Services we offer
Customized decks, arbors and pergolas, fireplaces and pits, outdoor kitchens and lighting, screened in and enclosed patios, stone work & decorative stamped concrete., water features
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
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9% |
We have been completely delighted with the work performed by Southern Outdoor Appeal. Matt Channel - the owner and designer - patiently worked with us as we considered various options - and arranged for us to visit completed projects to help scope the type of material that we ultimately selected. Matt and his team were so helpful, and allowed us to explore various options without any pressure to select one material over another. They gave their opinions when asked - which we appreciated. As the design proceeded, it became apparent that there would need to be some additional work done to deal with some drainage problems. Matt recommended a landscaping firm that we hired separately to solve the drainage problem. We appreciated the fact that Matt steered us to a good firm to solve a problem that could have been quite serious if not dealt with properly.
The bid for the work was clearly explained up front, as was the payment approach. Matt was very careful (and conservative) when presenting the schedule for the work - not over-promising. Once the plans were approved and the city building permit obtained, Matt scheduled the construction and had his crew on the job as promised. We appreciated the crew's professionalism - very clean on the jobsite with attention to cleaning up daily and making sure that any hazards were dealt with. This was important as we have two curious preschool grandsons who could have easily gotten into the work materials. Matt and his project manager Joey were easily accessible for questions, and made regular visits to the jobsite to ensure the work was progressing as envisioned.
Near the completion of the work we had a change of mind and added some lights to the deck. Matt incorporated the changes and arranged for an electrician crew to perform the installation. All of the workers - from the framers to the man who came to haul away the leftover construction debris - were courteous and professional. Matt and Joey performed the final inspection - and Joey personally took care of some remaining details that needed to be done.
In summary, we are 100% satisfied with the design, quality workmanship, and personal service provided by Matt Channel and his team at Southern Outdoor Appeal. We recommend them without hesitation or reservation! All of the "A" ratings that we gave are completely warranted!
too. We met with Majestic Poolscapes about the pool and they recommended us to Matt and Southern Outdoor Appeal. Frankly, we weren't giving Matt and SOA a very fair shot to win our business. He was referred to us late in the game and we had already received CAD designs from other porch companies. We told him we like to operate quickly and transparently and even though we were deep in the process with other companies, we hadn't really experienced that in our other bids/estimates. We told him what we wanted, how behind he was in the quoting process, and how quickly we needed it. He freed up time in his schedule to meet with us the next day, got us the initial numbers by late that same night and gave us an official quote the next day. He followed that with the official CAD design as quickly as his team could render it. What we got were very fair numbers, without sacrificing quality, and the design fit very well with the design of the pool. We also left our meeting with Matt with a high degree of confidence that he and his crew would work well with our pool contractor and their crews. There were a couple of hiccups on scheduling during the project but that was to be expected when you have several crews coming and going and they have to deal with the weather, inspections, other work being completed, etc. All in all it was a very well coordinated effort that made the best of what mother nature gave them. When there were changes, Matt explained what changed, gave us practical options to choose from and kept them as close as possible to the original budget and design. He and his team had a high attention to detail. He was always stopping by and making sure his team was touching up stuff before we even had to point it out. Even came by to fine tune the finished product (when he didn't have to) while we were on vacation. It was a nice touch and nice surprise to come back to.
He was personable, passionate about what he does and could tell he and his crew took great pride in their work. All around a great experience. I will gladly be a reference for SOA.
"Thank you so much [removed member name] for your review. It was an absolute pleasure working with you and bringing your outdoor project and vision to life. We hope you are enjoying this beautiful weather in your new outdoor living space. Please do not hesitate to let us know if you ever need anything at all in the future!"
Southern Outdoor Appeal drew up the designs and plans so we got to see a visual of how the porch was going to look and approve it.
When they started, we were extremely impressed with the carpentry. The carpenter they used was incredibly detailed and would actually walk us through what he was going to do.
We even changed up the design slightly during the building and it was not a problem whatsoever. Southern Outdoor Appealed rolled with the changes.
When it came time to stain the concrete, the existing patio just soaked up the stain. Matt came out several days in a row to keep adding stain to get it to match the new patio. It looks great. It's nearly impossible to tell that the part of the concrete was laid 10 years before the other part.
We've had a number of gatherings on the porch since and all of our friends have commented on the craftsmanship. We recommend Southern Outdoor Appeal to our friends and we would highly recommend using Southern Outdoor Appeal to anyone using Angie's List.
The work was done as advertised and modifications were made as needed in the most cost efficient way. Matt and Sunnie are outstanding people. I would rate their business as one of the top 1 or 2 we have ever dealt with. I would enthusiastically endorse them without any hesitation,
In addition Matt works with a fencing company that are equally as good.
Matt's people were very professional. If we had any questions or inquiries, he was quickly on the phone or at our house to clarify. It took a few more days than we had anticipated but in the end we are extremely pleased with the finished product. The very last crew - the stucco guys - didn't clean up quite a well as I thought they should. All I had to do was give Matt a call and he not only came over to clean up, he even brought over a magnetic machine to make sure all metal items were picked up in our grass area. You can't ask for more than that. I feel Matt always goes the extra mile.
I would not hesitate to recommend this company to anyone. I believe he will do everything he can to make his customers happy.
Licensing
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