We are general contractors dedicated to the highest quality work, the first time, every time. Come to us for all your building, repair, and replacement needs.
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Emergency Services Offered
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We are a multi-service firm and are able to service all of your needs.
Arrived 2 hours late. When they arrived they got a sample and they left again and were gone for another hour. Ran out of material (ceiling popcorn spray can) and left again. Then, for a third time they again ran out of same material and again left. The owner told me they were experimenting with a new product. YOU DON"T EXPERIMENT ON SOMEONE"S HOME. Two workers, each time they would both leave together no one stayed behind to do work while the other went for material. They did not prep the room for mess. They got ceiling splatter on carpet, wall, door and bed. I questioned why they didn't cover/prep room for mess....said they did not have enough material. They did not seem concerned until I brought up issue.They removed a portion of attic insulation leaving a large open area with no insulation. They did not seem concerned to replace insulation until I brought up issue. They had to come back a second day to finish the job that they were late starting. They had to stay late to clean up all their messes that should have been prevented/prepped in the first place. Now the dried paint does not match the existing paint.
Description of Work: repair/patch hole in ceiling
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
$280
Response from Solean Services
Customer, Had we known that your repair was inadequate, we would not have accepted payment! Our policy is to ensure absolute customer satisfaction, or take the loss on ourselves. I can appreciate the fact that our new ceiling treatment wasn't satisfactory, and, as such, we scraped it down and purchased a better and more formidable material. I am very distressed that you didn't appreciate our services for the value that we would always hope they had. Additionally,if their is anything we can do to better serve you, please contact us: Robb Eversole Solean Services (937)367-6002 robbeversole@me.com
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Service Categories
Concrete Leveling,
Handyman Services,
Apartments,
Decorative Concrete,
Homebuilders,
Garage and Shed Building,
Computer Repair,
Basement Waterproofing,
Decks and Porches,
Concrete Pouring and Repair,
Ceramic Tile,
Unfinished Carpentry
FAQ
Solean Services is currently rated 1 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Solean Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa