SINGER NORTHWEST SEWING CENTER

Obviously I do not have a good overall rating for Singer NW Sewing Center for all the reasons stated previously.   In my opinion they failed in workmanship, costs, and customer relations.   In my opinion, they knew the circumstances and the need I found myself in... and they could have worked with me in lending me or even renting me a sewing machine while they awaited the part which supposedly was on back order.
      If they would have proposed that gesture of good will to me,  they would have created a good customer relationship and gained not only my business but many others that I would have told.   Apparently they do not care whether they gain new business nor receive the kind of rating they have received from me... whether on "Angie's List" and be word of mouth... by doing business like this.

Great customer service.  Good price.  Extremely knowledgeable staff.

My machine went on a blink and it has been running ever since. He's that good and price is always reasonable.

It's a small business. They are smart and good, and they aren't too expensive. There aren't many places you can get sewing machines repaired so I was happy with the service.

I took my Singer sewing machine in b/c I thought it needed repair. I asked them not to do any work until I received an estimate. When I arrived to pick up, they told me nothing was wrong with my machine (apparently my son had flipped a switch somewhere and all they did was flip it back) but they recommended a tune-up at a cost of $50. I told them that I really don't use the machine very often and I would prefer to wait until the tune-up was absolutely necessary. They charged me $20 for the estimate and "work" done on the machine (literally, the flip of a switch), I thought this was dishonest, as they should have mentioned that their estimates are not free upfront. Also I don't think the price was a fair price at all for the simple work they did. I won't be going back.