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Renewal by Andersen of Austin

Founded 2005 • With Angi since January 2011

4.5

(213) Verified Reviews

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Windows
Doors

Description

We are open to help you. Though we are not offering showroom hours right not, we are able to take your calls. State and local requirements in your area currently consider window replacement and repair for safety, sanitation and proper operation an essential service. We can address issues related to security, safety, or potential damage if your windows don't lock, open/close, or leak creating an opportunity for mold. The health and safety of our homeowners and employees is our top priority. We are adjusting our operations to include optional virtual consultations to serve you in the safest possible way, following CDC guidelines. ------------------------------------------------------------------------------------------------------------------------------------------------ Renewal by Andersen® of Austin is your leading source for top of the line replacement windows and patio doors in the Austin area. We are the exclusive local source for Renewal by Andersen® windows, the highest quality replacement windows on the market. Through our strong partnership with the national Renewal by Andersen® brand, we offer homeowners a wide selection of beautifully crafted, expertly designed windows that will truly transform any home. We begin our experience with a FREE in-home consultation. There we will go through your style and material options, finding the ideal window for your home and your budget. Our factory trained professional staff is deeply experienced in the design and installation of replacement windows in Austin and the surrounding communities, and will be able to expertly guide you through the experience....

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Verified Reviews

A few reviews for this pro...
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2.0

04/27/2021

It went great; right up until the moment it didn't. The windows were ordered and came in ahead of schedule which was awesome. On the first day of installation, however, the contractor discovered two of the windows were mismanufactured and would need to be reordered. To the best of my knowledge the reorder has been placed, but I have two untrimmed, unfinished windows installed in our guest room whi...

Description of Work
Whole house window replacement

Category replacement windows

5.0

02/11/2021

From start to finish they were working to make me the customer happy.We love the new look that this adds to the house.And the added value to the house if we sale.

Description of Work
They took out three large windows.Installed a four panel sliding door.

Category replacement windows,doors

5.0

12/30/2020

Arrived on time to perform work over 2 1/2 day period. Consummate professionalism with excellent attention to detail.

Description of Work
Replaced windows on home built in 1980's

Category replacement windows

3.0

08/29/2020

The workers were not informed of the "extra" promised "favors" by Sales Consultant Greg Jones of Glenview, IL.to get the job. Greg said "he" would be on site while work was being done explaining to the workers as to what all to do. Greg lied, he never showed up throughout the entire project. Workers had not been informed of what he threw in the deal. Greg Jones would not answer calls from me. Greg...

Description of Work
Patio doors ( 7 ) swapped out for new ones.

Category doors

Service Provider Response

Hi [Member Name Removed], We are sorry to hear about your recent experience with Renewal by Andersen. We believe you left this review for us in error. We are the Austin,TX affiliate for RBA and you clearly stated that your installation was done in IL. We are not associated with the IL affiliate but we are sure that their management would appreciate your feedback so they could look in to correcting...
5.0

06/08/2020

Our old, aluminum, single-pane windows were in dire need of replacement. From the initial sit down, Kim made us know we were making the right decision, and never pressured us. She even went out of her way to work with her manager at that meeting to come up with some creative strategies around a few problematic windows. We decided to replace all at once, and get it out of the way. Our window instal...

Description of Work
Window replacement.

Category replacement windows

Service Provider Response

Thank you for taking the time to share your experience. We take great pride in our installers and this is exactly why. We also love to hear when our customers notice the immediate benefits of our windows like turning a hot room into a coll room, instantly! We are thrilled you are pleased and we truly appreciate your recommendation.

    Services Offered

    Replacement Windows, Window Replacement, Window Installation, Doors, Patio Doors, Entry Doors, Door Replacement.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing
    Emergency Service
    No
    Warranties
    Yes