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Petrocelli Services
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
We, at Petrocelli Services, provide air conditioning & heating service and maintenance, from minor repairs to installing a complete new system. Our goal is to provide an energy efficient, comfortable, reliable and quiet air conditioning and heating system for your home or business. Call today for your free estimate on a new system: (512) 836-1414
Business highlights
Emergency services offered
35 years of experience
Services we offer
Air Cleaners, Air Ducts, Air conditioning & heating, Dehumidifiers, HVAC, High Efficiency System, How clean is your Evaporator Coil, Mitsubishi Mini-Splits, Thermostats, UV Air Purifiers, Zoning and Dampers, installation, sales, service & repairs.Environmental Issues and Refrigerant
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8214 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 4% | ||
| 2% | ||
| 2% |
Showing 1-25 of 214 reviews
John C.
Jan 2023
Juan (& Joe) arrived, diagnosed and fixed the problem, and checked out the system. All good. Generally, I wish AC people would not charge so much for components - eg. $300 for a $10 capacitor.
Response from Petrocelli Services
"We appreciate your business. We have been in business 34 years and will continue to provide the best technicians to support your needs."
Jason F.
Aug 2022
Quick response on the call. Matt was extremely knowledgeable, professional, and kind. Took the time to try and find the most cost effective and necessary repair. Needless to say, the house is cool again and I will be using Petrocelli again. Highly recommend.
Response from Petrocelli Services
"We are pleased with your feedback and happy that you chose us for your HVAC needs."
Thurman C.
May 2022
Very well, Matt the technician was helpful and explained communicated very well.
Response from Petrocelli Services
"Thank you for the helpful feedback. We appreciate your business."
Bob G.
Feb 2022
It was determined that Freon was needed and was added but three days later when it warmed up we switched to cool and it does not work. This function had been working a few days earlier. It seems to be pretty typical for this company.
Response from Petrocelli Services
"You have been a good customer since 2015, and were not aware of your dissatisfaction. We will reach out with additional information to address your concerns."
Cynthia H.
Nov 2021
It was scorching hot outside and our AC went out. We immediately called Petrocelli Services and they sent out a professional Technician to diagnose. It turned out we needed a new AC unit after 16 years. The staff was considerate of cost, time and made it extremely easy for me to understand the next steps. The open line of communication was amazing and kept me involved and provided me with detailed order form. Staff also played a huge roll in educating us on maintenance when caring for our new product. I will definitely call them again and refer them to my friends and family!
Response from Petrocelli Services
"We appreciate you as a customer. Thank you!"
Eric M.
Sep 2020
They were able to come out the same day and were great to work with. From booking the appointment with Krystal with ease and Daniel who repaired the AC was great. I highly recommend Petrocelli Services.
Response from Petrocelli Services
"Thanks a million [Member Name Removed]; we appreciate you."
Jason D.
Sep 2020
Well, I had 2 different contractors come out and tell me I need new units because they were undersize and the duct work was the wrong size. My house is a year and a half old. Petrocelli Services came out and added return air ducts and individual thermostats. It’s was an 1/8 of the price and it worked. They knew what I had been quoted. If they had said the same thing as the other two contractors, I would have been ripped off for several thousand dollars. I’ll never call anyone else for my AC needs.
Response from Petrocelli Services
"Thank you for trusting us to fix your AC issues. We appreciate your business."
Gayle K.
Aug 2020
Prompt and professional service by Daniel, from Petrocelli Services, who repaired our Carrier Infinity AC.
Response from Petrocelli Services
"Thank you for taking the time to write a review. Your kind words will be passed on to Daniel at this week's service meeting. We appreciate your business."
JENNIFER R.
May 2020
Fantastic customer service ! Pete diagnosed and fixed my AC problem quickly !
Response from Petrocelli Services
"Thanks for choosing Petrocelli Services!"
Jeannine B.
Feb 2019
The technician was knowledgeable and efficient
Response from Petrocelli Services
"Ms. [Member Name Removed], we appreciate your business and glad to serve you."
Michael S.
Nov 2018
Perfect, and professional
Response from Petrocelli Services
"[Member Name Removed], we are so glad to hear that the service we provided was something to write about ;)"
Greg S.
May 2018
I contacted Petrocelli Services and relayed potential HVAC issues raised by a home inspector on a property my wife and I were purchasing in Austin, TX. I spoke with both Krystal Mitchell and owner Joe Petrocelli. We needed the HVAC inspection performed quickly to stay within a 'purchase option' time period. Petrocelli Services were extremely responsive in scheduling, conducting an inspection and assuring us that the home's HVAC system had no issues to be concerned over. Joe Petrocelli the owner personally talked with me and relayed there was no cause for any concerns, but if anything ever arose in the future to keep them in mind :-)… We certainly will keep Petrocelli Services in mind, and have no reservations in recommending them to anyone requiring HVAC service in the Austin area. They are tremendous!!!
Response from Petrocelli Services
"We would be happy to take care of your HVAC needs."
Michael C.
May 2018
Tech came out and informed me my old unit (21 yrs old) was leaking freon which was why the a/c wasn't cooling the house. I would need to have the leak fixed and the system recharged, which would have been expensive. Since the unit was so old, I decided to get a quote for a new system. I received the quote the following day and installation was scheduled for the following day. Crew arrived on time at 8am and proceeded to remove/replace my old unit. There was some additional duct work that was needed which was done at no charge since it wasn't included in the original quote. The crew completed the work same day. The supervisor inspected the work, installed the new wi-fi thermostat, and showed me how to use it. It's been about a month since installation and I have had no issues whatsoever. Highly recommend!
Response from Petrocelli Services
"We appreciate your business. Thank You"
ANITA B.
Feb 2018
It took a month to get to the root of the problem, but Petrocelli kept after it - first replacing a fuel sensor, then pulling it; then replacing a control board; and finally replacing two relays. We paid for a single service call and the control board.
Response from Petrocelli Services
"We are thrilled you are happy with our service, and we appreciate your business."
Vanessa G.
Oct 2017
Provide services on time and in a professional manner
Response from Petrocelli Services
"[Member Name Removed], thank you for choosing Petrocelli Services"
Gunnar T.
Aug 2017
Showed up on time, explained everything that was done. Good work all over.
Response from Petrocelli Services
"We appreciate your business. Thank You."
CHRISTY R.
May 2017
Response from Petrocelli Services
"Happy to have you as a customer!"
Roger C.
May 2017
Always showed up at the time stated, quality installation, and came back for quality review of installation to ensure everything was properly running.
Response from Petrocelli Services
"We are glad you chose us for you hvac needs, and are thrilled that you are happy with our service. Thanks for your business"
Donna J.
Mar 2017
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Response from Petrocelli Services
"We are glad to have you as a customer, let us know if you need anything else."
Josefina R.
Jan 2017
.
Response from Petrocelli Services
"Thanks for taking the time to provide feedback. As always, we appreciate having you as a customer"
Sandra M.
Dec 2016
Efficient, timely
Response from Petrocelli Services
"Thank you for your business."
Imelda F.
Nov 2016
Great! Everything went wonderful had to
Response from Petrocelli Services
"Thank you for taking the time to provide us with feedback. We appreciate you trusting us for your HVAC needs."
Rachel S.
Jul 2016
I had a couple other companies come out and wanted to charge an outrageous fee. Petrocelli came out and was completely honest and fixed the issue with a couple replacement bolts. They went over everything and even told us that we still could get a couple more years out of our unit. I would highly recommend them.
Response from Petrocelli Services
"[Member Name Removed], thanks for you feedback. We are appreciate your business and thrilled you are pleased with the results."
Jason C.
Jul 2016
Excellent service and quality workmanship! I have used them for the last 12 years. I would not use any other company for my AC/heating needs.
Response from Petrocelli Services
"Glad you are happy with the system install. We appreciate your loyalty."
CHERYL S.
Jun 2016
unknown
Response from Petrocelli Services
"We thank you for taking the time to let us know how we are doing, and we appreciate your business."
Licensing
State Contractor License Requirements
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FAQ
Petrocelli Services is currently rated 4.8 overall out of 5.
Petrocelli Services accepts the following forms of payment: CreditCard
Yes, Petrocelli Services offers free project estimates.
No, Petrocelli Services does not offer eco-friendly accreditations.
No, Petrocelli Services does not offer a senior discount.
Yes, Petrocelli Services offers emergency services.
No, Petrocelli Services does not offer warranties.