PERFECT LAWNS & LANDWORKS OF AUSTIN
About us
PERFECT LAWNS & LANDWORKS OF AUSTIN IS A TEAM OF WELL TRAINED LAWN CARE PROFESSIONALS AND LANDSCAPE ARCHITECTS THAT SPECIALIZES IN MAINTAINING AND NURTURING YOUR PROPERTY ON YOUR TERMS, ON YOUR BUDGET. WE BELIEVE EVERY CLIENT IS UNIQUE WITH UNIQUE NEEDS, AND AFTER 27 YEARS IN BUSINESS WE KNOW THAT NO TWO LANDSCAPES ARE THE SAME.
Business highlights
Services we offer
AND OTHER LANDSCAPING CONSTRUCTION AND RENOVATIONS., ANNUAL AND PERENNIAL COLOR GARDENS, ARBORS/TRELLISES, BED WEED MAINTENANCE, BLOWING, DRAINAGE SYSTEMS, EDGING, FENCING, FIRE PITS, FLOWERBED MAINTENANCE, GUTTER CLEAN-OUTS, INSECT/FUNGUS TREATMENT, LAWN AERATION, LAWN/SHRUB FERTILIZATION, LEAF CLEAN UPS, MOWING, OUTDOOR KITCHENS AND LIVING SPACES, POWER WASHING, PUTTING GREENS, RETAINING WALLS, SCULPTING, SEEDING, SHRUB TRIMMING, STONEWORK, TREE TRIMMING, WATER FEATURES, WINTER CLEANUPS, null
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 14% | ||
| 5% | ||
| 5% | ||
| 4% |
"We are happy to hear that you were pleased with our work Ms. [Member Name Removed]! We look forward to being of service to you in the future."
become so overgrown with trees that much of the original landscaping had died
from lack of light and what had lived was generally overgrown and ?leggy?. Given the size of our property (over one
acre) and the number of trees I was concerned about the possible cost to
clean-up our property. Tal Sprinkles came out and listen to all my concerns, provided
good solutions and a reasonable estimate as well as patiently dealing with me
for a week while I kept verifying that the estimate of work really included
everything I asked for.
They started the work within two weeks. Amancio managed the crew and all the work. He
and the crew were very nice, taking care of all my requests. Several trees were
carefully removed and all the trees were trimmed very skillfully as were all
the bushes. The trees look so good now and light gets through to the remaining
plants below. I am very pleased with the result of this project. I highly
recommend these people and this crew.
"Thank You for the Review, We Appreciate your Feedback."
I give them a 10 out of 10. They are the best trimmers we have ever had on our property in the 17 years we have lived here. On top of that they get back to you as promised on the date promised, which isn't necessarily common in that business. It is nice to deal with true professionals. They are the company to beat in this business. We are VERY pleased.
J. Bussmann
This was a very impressive job done by a company new to me and via an Angie's special deal. The owner, Tal Sprinkles, came personally to first evaluate the pending job and then was on site during the entire job due to it's complexity and demanding nature. I was initially impressed by Mr. Sprinkles' professionalism and immediate knowledge of the trees/shrubs in terms of both botany and city regulations. His flexibility during my changing schedule was also very much appreciated. On the day of the job, his crew was notable in their professionalism and courtesy when interacting with me. This was a very difficult job, with much of the shrubbery fraught with thorns and done during very punishing heat of the day. Nevertheless, the job was completed with astounding efficiency, proficiency, conscientiousness, and thoroughness. The clean-up was more complete than I have ever experienced in my 30 + years at this residence. Since the job completion, I have received 'thanks and kudos' from all my adjoining neighbors and have passed on referral info for this company. I will certainly use them again in the future and can recommend them without any hesitation or reservation. I know I got more than my money's worth, and even though I urged Mr. Sprinkles to add on what he thought fair based on the extreme demandingness of this job which I thought was above the special price of the Angie's Deal, he did not-- which speaks to his high integrity and dedication to customer service. I am open to personal contact regarding any further feedback if desired, via the Angie's List backchannels.
"I am not the owner but do appreciate your positive review. Very pleased you are happy with the work. Thanks, Tal"
They sent someone who surveyed my yard, discussed what I was looking for and who said he would send an estimate.
After a week, no estimate had been received. I called and the person I talked to said they needed to e-mail the estimator and they would get back to me. Again, however, there was no estimate, communication or followup of any sort received from Perfect Lawn.
A complete waste of time.
"Please check your spam or junk mail folder for the estimate. I will send it to you again and apologize that you did not receive it. We can schedule both the cleanup and the tree trimming once you have had the opportunity to review the estimate We absolutely want your business and will comp you the initial spraying of the weeds for the communication breakdown. As we discussed the first step is spraying the front which I can do for you quickly to get things rolling. Again I apologize that you did not receive the estimate."
"We value the opinion of our Angie's List members. You did not include information that is valuable to us as a company and allow us to make improvements in the area you have not been happy with. We want to talk to you about this. Someone from our office will be calling to discuss the circumstances that led to your unfavorable review. We would like to resolve this in a manner that you will be satisfied with. Feel free to contact us as well, we will take a hard look at your specific situation and address it in an appropriate manner. Thanks"
"There was a miscommunication about which boards to remove. Once Mrs. pointed out the mistake, we immediately purchased replacement wood and installed. We apoogized for error and did all that we could be make it right. Mrs. cancelled service and we did not have the opportunity to show her our service."
Shrubs are trimmed straight across and loose all natural beauty.
My lawn was in decline when they first took over and was filled with weeds. It improved significantly, however, stubborn weeds remain and are an eyesore.
I had used Perfect Lawns in the past and except for the high-end cost, I was very happy with their service. Hopefully they will resolve their weaknesses and once again be a top notch company worth the cost.
"We apologize for any inconvenience this may have caused. According to our records we did try to contact you after your initial request for a quote on August 5, 2013; however, we regret that you didn't have a more positive experience with our company and we will strive to improve in the future."
Called again and got voice mail. Left a message with my name and number. Two weeks later got a call and was told to send an email
with name, address and phone number. I called Al again on June 20th, he asked me to send him an email again with my info, I did, and its June 26th and still no call! Guess they don't need any new business or my business!
Licensing
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FAQ
Contact Information
PO Box 162106, Austin, TX 78716
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