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NORTHWEST FENCE & IRON

Founded 1992 • With Angi since June 2006

4.6

(33) Verified Reviews

Business Details

Phone Number

Address

12306 Technology Blvd.

Austin, TX 78727

Description

Northwest Fence and Iron has been manufacturing and installing iron fencing and gates since 1992. We also install wood and chain link fencing as well as rock columns and retaining walls. In 2008 we began manufacturing custom outdoor furniture. We employ 45 people. We utilize both in-house and

Verified Reviews

A few reviews for this pro...
5.0

11/07/2020


Peter G.

amazing job

Description of Work
Joe and his team made the whole fence replacement process seamless. They made sure we were 100% happy with the new installation before leaving. They kept us informed of the crews arrival and how the replacement was going.

Category fencing

2.0

11/13/2018


Pierre L.

Came out to house, measured, said they would get back to me by the following week. Never followed-up, never sent estimate.

Description of Work
Estimate for Gates Fabricated and Installed

Category fencing

1.0

04/19/2018


Eoghan O.

Spoke with Caleb via phone, booked appointment for 9am Tuesday morning for him to come out and review work to be done, provide a quote. On the day of appointment Caleb was a no show, hour went by no calls. I left voicemail at 10.30 asking for call back. Left another message the next day asking for callback to reschedule appointment. No reply.

Description of Work
Replace iron railing and entry gates around pool.

Category fencing

5.0

04/08/2016


Jason M.

Worked with Alan at Northwest Fence and Iron. We were fixing our upper outside balcony and needed to remove the wrought iron fencing. It was in desperate need of repainting or replacing. Alan worked with us on choosing the best route of either repainting or replacing. Since we needed to have it removed anyway, it was cheaper to have a new one installed. They were very professional and worked with us on the timing for installation since we were working with several contractors. We would definitely recommend them and would work with them again.

Description of Work
Removed and replaced wrought iron fencing around balcony

Category wrought iron

3.0

10/13/2015


Kit W.

It was a small job and we had trouble generating interest. NW Fence made a fair bid and did what they said they would do. However, when dealing with them, be aware of a couple of things. The crew of 2 arrived and showed up in our back yard without calling or ringing the doorbell. They left without checking in. If you decide to deal with them, be sure you get all the details right. Don't assume anything. And ask them to communicate.

Description of Work
Installed wrought iron

Category fencing, wrought iron

5.0

01/21/2015


Bridget R.

They had good customer service and their pricing was very competitive.

Description of Work
We used Northwest Fence and Iron. They did a new wrought iron fence installation.

Category fencing, wrought iron

5.0

09/16/2014


Beth K.

The service went very well. They built the fence to our specification and we were satisfied with the outcome of the project. They ordered the parts for the fence for us. The staff showed up when they were supposed to. I was not home while they did the service. We worked with Mark Miranda closely on the project. They completed the job in about 1 day as far as the installation goes. I never had any issues with getting in touch with the company or scheduling the service.

Description of Work
I hired the company to build an iron fence around the house.

Category fencing, wrought iron

5.0

06/24/2013


MICHAEL M.

We were very pleased with this transaction, and the service provided by this company. It was easy to schedule a free estimate for the work, and the technician arrived on time and provided a written estimate within 24 hours. The iron rails were custom-made, and the materials arrived earlier than expected, so the installation was done sooner than promised. The installers were hard-working and professional. The rails look great! We are very pleased with the finished product, and very happy with the service provided!

Description of Work
The company installed approx. 80 ft. of wrought iron railing on our large outdoor deck. They removed and hauled off the old wooden rails, and properly cleaned the premises.

Category fencing

1.0

06/10/2013


Jacob A.

We had Marc come and check out the property on a Fri in May to give us a bid. After spending a half hour or so taking measurements he said he'd have the bid sent by the following Tues. A week later he still hadn't responded so I called the office. They assured me I'd receive it within 24hrs. No luck. Now it's June, and I still have not received a call nor an estimate. It's a shame, but I will never use these guys.

Description of Work
Requested an estimate

Category fencing

2.0

05/06/2013


Charles S.

Late for 1st appointment, never showed for 2nd appointment. Hired another company, showed up same day and completed repairs in 4 hours.

Description of Work
None performed, didn't show up.

Category fencing

3.0

04/24/2013


James R.

I was concerned at the beginning about the lack of precise details in the drawings and asked several times for detailed shop drawing before signing off on fabrication. They do no do more detailed drawings at any time. I based my ground preparation on the drawing and ended up with a gate that would not swing open wide enough to allow proper use. It was obvious that the direction of the gate swing (out vs. in) would have to be changed. NW asked for $400 to do it claiming that they needed to reconstruct the gate, move the hinges, ... I pointed out to them that the only thing that would have to be changed is two small metal tabs that the installation crew were going to weld on. This was correct but they stuck with the 400 quote expecting me to take it. I told them 'no', I'd do it myself. I did it myself after spending $50 to rent a welder for an hour. I did make assumptions about the gate based on their hand drawing so some fault is mine. But to try to stick it to me when they contributed to the error left a very bad taste in my mouth. Beyond that, there was a comedy of minor construction errors that I had to have the crew come back and fix. Finials were the wrong size, a dozen minor touch ups were required, ... I could see that the crew was not given time to do the job adequately and was being hassled by their management. I think that they were perfectly competent but rushed by the company. I like the fence, it wasn't a horrible experience but I would go with someone else the next time around.

Description of Work
I selected NW to do an extension of my existing steel fence. Their price was substantially better based on their 'shop-fabbed' as opposed to site-built construction method. The quoting process was reasonable and the salesman knew his material fairly well.

Category fencing, wrought iron

5.0

04/09/2013


Penny A. G.

On first contact, a great guy came out to see what I needed and make an estimate. Then somehow my job fell through the cracks with some of their internal problems. I then got in touch with a manager who gave me another sales person, Julie Ladner, who was exceptionally good. She was clear about what I wanted and was very accommodating. The crew installing the fence addition was most helpful. They did a good job and aimed to please.

Description of Work
Had posts 6' posts added to my 4' metal fence about every 8' so that 2 cable wires could be run thru them at the 5' and 6' level. Now I have vines growing up the fence to a height of 6+ '.

Category fencing

5.0

03/16/2013


Lourdes S.

Overall, I would call them again. It was a relatively small job so it was not a high priority for them, but they eventually scheduled the work and did the job.

Description of Work
NW Fence installed a safety hand railing

Category fencing

4.0

02/19/2013


Dianna P.

The salesperson from Northwest Fence and Iron was very good and very competent. But I think a lot of it was, it was a busy time of the year. They probably over-committed themselves. The county commission changed their rules about my type of fence right before we did it, so it affected how much we needed and where it would be placed and that kind of thing. I had difficulty with Northwest Fence calling back. The initial visit was good, but getting communication with them after they that. They would send emails and it would be days before they sent something back. Then, when I called and spoke to that salesperson, I found out she hadn't checked her email because she was out of town or something like that. So communication was not that great. I had to initiate. They didn't call back, didn't call back, wouldn't respond, wouldn't respond...I'm pretty persistent, so I kept calling back. The work itself was very satisfactory. I wanted parts of the old fence to use for scrap. They had already put the scrap on the truck and were a little irritated that I wanted to keep it. They were my scraps.

Description of Work
The installed a wrought iron fence.

Category fencing, wrought iron

5.0

01/17/2013


Scott M.

The fencing on the front and the quality of the iron on the back was really good. They welded the metal on site, rather than bolting it. The metal is a thicker gage so I think it is a lot sturdier. They are easy to work with, get a hold of and communicate with. The price was competitive. No problem with clean up.

Description of Work
Northwest Fence and Iron installed a fence with limestone columns that matched the house. Then they used iron on the back of the house.

Category fencing, wrought iron

5.0

09/17/2012


Chuck W.

The two installers arrived about 30 minutes after their scheduled time, and began work immediately. They brought several sections of prepared fencing, the gates, and hardware. Several welds were required, as well as minor painting. The install took most of 2 days. I had them return to make one modification to a gate latch. They did that without hesitation. The work is excellent. The fencing looks great. I will very likely use this firm again.

Description of Work
Built and installed a powder-coated steel railing around the deck off the back of my home, approx 130 ft, with 3 gates.

Category fencing

2.0

06/24/2012


Walter T.

The men started off ok, it seemed,then as hours went on they got in a hurry,,it seems there was another job to get to and I felt we were getting the rush job. They skimped on the concrete used in the holes,rather than fill a hole up with cement, they kicked in some dirt, at one point they were short of dirt,when I questioned one of the workman about it,he went to the truck and returned with a bucket of my dirt! Their tools for installing the fence and gate could have been better,I let them use some of mine,,,they were using a small ,(8-10 in),instrument for leveling and plumb,which was not the best choice,in my estimation...at one point,their drill ceased to work,they thought a circuit breaker was tripped,turns out,the ground on the drill had failed somehow and this prevented the drill from working.. When they finished,they left,simply disappeared,, with a fairly good clean up..there was no "thank you","are you satisfied?",or anything.This could have been the time to resolve a few issues... At the top of this fence or bars, at the front door,there is a small plastic cap that fills in the open hole,,,they left it open,no caps,,,Chris returned with them,,, I noticed they also took one of the keys to a gate with them,when I called the office to let them know,the office contacted the workers,who denied any knowledge of the key...it turns out 1 key fits all,,,as Chris pointed out when he provided me with one more key... At one of the side gates, I changed my mind on the placement of the latch,when Chris showed up to collect,I asked, would he relocate it for me,and he said yes,I have not seen him since,and when I called him,he did not answer his phone. I'll do it myself...

Description of Work
Northwest fence & Iron installed 2 short sections of fence, with gates, on the sides of our home and inclosed the area at the front door,with a gate,to keep out solicitors.We were told it would be 2 weeks to start the job,due to their schedule. We did get a call a few days ahead of time to confirm the date of the work,Chris,impressed me at first with such coutesy,so Ihad the feeling I was in good hands. The men who showed up to do the job barely spoke english,this made things more difficult,I thought I would keep a close eye on them to make sure things would go as I wanted as I feared their standards would be low... During the day Chris and Jeff came by to look in on the men.I would voice my concerns to them too at these times...

Category fencing

5.0

06/09/2012


SHERI V.

Northwest iron and Fencing installed our fence last week. They were punctual and professional. Our sales person, Julie was very responsive and easy to work with. I would not hesitate to call this company in the future. They do A+ installations.

Description of Work
Installed a wrought iron fence.

Category fencing, wrought iron

5.0

10/18/2011


Jill H.

It was great. It was a really good quote. My neighbor just decided to go with someone else. The quote and the proposal was professional. The lady who came out did a follow up call to see if I needed anything in addition. It was all done top-notch.

Description of Work
Northwest Fence & Iron gave me a quote about six months ago to join the fence between my neighbor and myself about 1500 feet.

Category fencing

5.0

08/10/2011


CAROL W.

They are excellent and the job went excellent from beginning to end. The salesman was very thorough. He came to our property and evaluated things. He educated me on various topics and made excellent suggestions. I think he was in my house a total of three times so the amount of attention he gave to it was not common. I talked to several other companies and they didn't seem interested. The actual job they did as well as the product was excellent.

Description of Work
I used Northwest Fence & Iron for a small amount of fencing and a double cylinder locking gate.

Category fencing

5.0

08/08/2011


THERESA C.

Excellent! Northwest Fence and Iron provided excellent service in installing a gate to an existing wrought iron fence. From the initial phone contact, Mark Miranda provided prompt service and communication. The quote was reasonable and the quality of service was excellent. I was happy to call them back out to my home. Our 11 year-old custom wrought iron fence from Northwest Fence and Iron has held up well and it is nice to see that this company still upholds great quality and customer service. Thank you very much!

Description of Work
Modified an existing custom wrought iron fence section and added a self-closing gate. Northwest Fence and Iron installed the original custom wrought iron fence section in 2000.

Category fencing

5.0

08/15/2010


Carol K.

We have not scheduled them to come out yet but we are using them for our job. Price was fair and they do GREAT work. Our fence now five years old (powder coated) looks like it did when installed. We love them and their product.

Description of Work
we used NWFence and Iron to complete a large 6' fence project about five years ago (About $12,000). We recently called them again for estimate for new railings for new patio. They were very detailed in getting us an esimate.

Category fencing

5.0

05/18/2010


Mary D.

The man was very professional, but his bid was about one-third more than the other two bids that I got. I did not use them.

Description of Work
I got a bid from Northwest Fence & Iron.

Category fencing

5.0

08/23/2006


TAMMY T.

The salesperson called me back and scheduled a time to come out to look at what we needed. Some of the other companies I called for estimates never called me back; others gave me estimates over the phone. By coming to see our yard, the salesperson was able to measure, see potential issues, and give us some suggestions. He gave us an estimate while at the house, which was in line with or lower than those I had received over the phone. The salesperson offered to put up a temporary fence around our pool while we were waiting for the permanent fence for no charge. This was excellent. We're happy with the work and are recommending them to our neighbors.

Description of Work
Northwest Fence & Iron installed 150' of 2-rail iron fence and one gate.

Category fencing

5.0

06/12/2006


HAVEN M.

I thought the people from Northwest Fence were a pretty reasonable group of people. They offered descent prices for good quality work. The enclosure looks great and they matched the look up just perfectly. They are definitely qualified and professional and their work speaks for itself. I am sure I will have them back later in life to install another enclosure.

Description of Work
Northwest Fence installed a pool enclosure fence around my thirty-foot swimming pool.

Category fencing

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Manufacture and install ornamental iron fencing and gates.

    Services Not Offered

    N/A

    Frequently Asked Questions & Answers about NORTHWEST FENCE & IRON

    How is NORTHWEST FENCE & IRON overall rated?

    NORTHWEST FENCE & IRON is currently rated 4.6 overall out of 5.

    What payment options does NORTHWEST FENCE & IRON provide

    NORTHWEST FENCE & IRON accepts the following forms of payment: Check, Visa, MasterCard

    Does NORTHWEST FENCE & IRON offer free estimates?

    Yes, NORTHWEST FENCE & IRON offers free project estimates.

    Does NORTHWEST FENCE & IRON offer eco-friendly accreditations?

    No, NORTHWEST FENCE & IRON does not offer eco-friendly accreditations.

    Does NORTHWEST FENCE & IRON offer a senior discount?

    No, NORTHWEST FENCE & IRON does not offer a senior discount.

    Are warranties offered by NORTHWEST FENCE & IRON?

    Yes, NORTHWEST FENCE & IRON offers warranties.

    What services does NORTHWEST FENCE & IRON offer?

    NORTHWEST FENCE & IRON offers the following services: Manufacture and install ornamental iron fencing and gates.

    Are there any services NORTHWEST FENCE & IRON does not offer?

    N/A