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Mr. Rooter Plumbing of Austin

3.8

(22) Verified Reviews

Founded 1970 • With Angi since October 2011

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Licensing

No License Required for Trade
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

12201 Roxie Dr

Austin, TX 78729

Description

Mr. Rooter Plumbing of Austin is standing by to take care of any plumbing issues you might have in your home. Our team is known for being friendly, punctual, knowledgeable, efficient, and clean. Our Austin plumbing services are known for being effective and competitively priced. Keep your home’s plumbing systems in tip-top conditions with the help of Mr. Rooter Plumbing of Austin. With routine maintenance, we can help you avoid major plumbing problems. But if they do happen, our repair services can get us at your door quickly to get things under control, even for emergencies that happen at odd hours and on weekends or holidays! We bring you the best of all worlds when you call on us to work on your Austin home plumbing services. You get the personability and quick turn-around times of a local plumber. But you also get the advanced training and top-grade equipment of a corporate plumbing company!...

Verified Reviews

3.8

(22) Verified Reviews

Ratings Distribution

5

11

4

2

3

2

2

1

1

6

Rating Details

Price

3.8

Professionalism

4.1

Punctuality

4.2

Quality

4.2

Responsiveness

4.4
Read reviews by category
plumbers (19)water heaters (4)drain cleaning (3)gas leak repair (1)drain pipe installation (1)
Showing 1-10 of 22 reviews
1.0

02/10/2021

Scammers. Don’t let them take advantage of you. Improper diagnosis and installation led to more water damage to kitchen. Overcharged me by a thousand dollars. Refused to fix. Improper assessment of the garbage disposal that was broken. Charged me $1400, for a new one, and an hours worth of work. Two days later: New Garbage disposal doesn’t work. New pvc pipe put in leeks water under sink and onto ...

DESCRIPTION OF WORK
Garbage disposal

CATEGORY plumbing

COST $1,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/01/2021

1.0

12/19/2020

I will never use this company again. I had a gas emergency so I had to get this fixed. They did respond quickly but charged me 475.00 to install a 10 dollar part. It took all of 15 minuets. They took advantage of the situation. This is a rental property and I had to have the gas reconnected. So much for a flat fee. Beware if you call them. Their reviews are good so it makes you wonder. I do plan t...

DESCRIPTION OF WORK
fix gas valve in back of gas stove

CATEGORY plumbing,gas leak repair

COST $475

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/19/2020

5.0

09/29/2020

With the sewer line, when others stated I needed all new pipes down to city connection. They found the problem and replaced what really needed to be done and not just the entire line. They didn't charge extra to run camera and find problem either and stated the rest of the line was in very good shape, just the ground shift cause the problem and tree roots were taking advantage of that. The other w...

DESCRIPTION OF WORK
I have multiple rental properties and needed them to repair a sewer line and one property and main line at another.

CATEGORY plumbing,drain pipe

COST $1,350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/29/2020

4.0

05/05/2020

They did a good job. They worked very hard and they did a great service it was just they over charged me.

DESCRIPTION OF WORK
They replaced the water downspout.

CATEGORY plumbing

COST $198

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/24/2020

5.0

12/23/2018

It went very well indeed. John S. from Mr. Rooter here in Austin did an outstanding job getting the 50-year-old plumbing in this house working again--and this on the Saturday before Christmas. He was polite, manneredly, and clearly had mastery of his craft. I'm very grateful.

DESCRIPTION OF WORK
fixing a backed-up commode (to tub)

CATEGORY plumbing,drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/22/2018

5.0

06/15/2017

Great. Brett was super helpful (responsive and knowledgeable). He told me what he'd suggest for fixes, what I could probably handle myself and helpful tips for things I didn't even think about as a first time homeowner. Would totally recommend for someone who doesn't have a go-to plumber already.

DESCRIPTION OF WORK
Tankless water heater maintenance, appliance instillation, and pipe repair

CATEGORY plumbing,water heater repair,drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/12/2017

5.0

06/15/2017

His staff was very cordial and amicable. They provided very efficient services and were there the same day as I needed them.

DESCRIPTION OF WORK
He installed the hot waster heater, resoldered the piping, and fixed the cartridge and welded the downspout

CATEGORY water heater repair

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2017

1.0

04/10/2017

They did not even bother to show up

DESCRIPTION OF WORK
They continuously rescheduled and the last one, they did not even bother to call me to cancel. Waste my time to wait for them to come several times

CATEGORY plumbing

WORK COMPLETED ON 04/10/2017

3.0

07/08/2016

They talked with me nice and completed good normal work. It was very expensive, I assume mostly because they did come after normal business hours. I asked them if they could send someone right away. They didn't give an arrival expectation because they had limited staff but the plumber stopped out to my house within 3 hours from my original call. Overall I was relieved that they stopped the leaking...

DESCRIPTION OF WORK
They fixed the main water line pipe. This required digging the pipe up out of the yard. Water was literally shooting up from the pipe in the yard.

CATEGORY plumbing

COST $800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/22/2016

1.0

09/04/2015

Toilet running and needed help and bought the coupon but after trying to get a hold of them no one followed up.

DESCRIPTION OF WORK
Never called never contacted me. I ended up doing it myself.

CATEGORY plumbing

COST $10

HIRE AGAIN? Yes

WORK COMPLETED ON 09/02/2015

Services Offered

Clear Sewer Main, Faucets, Fixtures and Pipe Repair, Water Heater Install, Water Heater Repair, Clear Drain Clog or Blockage, Tankless Water Heater Install, Sewer Main Install or Replace, Drain Line Breakage Camera Locate,

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes