Mr. Rooter Plumbing of Austin logoApproved Pro
Approved Pro

Mr. Rooter Plumbing of Austin

Plumbing, Water Heater Service, Drain Cleaning,

About us

Mr. Rooter Plumbing of Austin is standing by to take care of any plumbing issues you might have in your home. Our team is known for being friendly, punctual, knowledgeable, efficient, and clean. Our Austin plumbing services are known for being effective and competitively priced. Keep your home’s plumbing systems in tip-top conditions with the help of Mr. Rooter Plumbing of Austin. With routine maintenance, we can help you avoid major plumbing problems. But if they do happen, our repair services can get us at your door quickly to get things under control, even for emergencies that happen at odd hours and on weekends or holidays! We bring you the best of all worlds when you call on us to work on your Austin home plumbing services. You get the personability and quick turn-around times of a local plumber. But you also get the advanced training and top-grade equipment of a corporate plumbing company!

Business highlights

Family owned & operated
Emergency services offered
LGBTQ+ Friendly
55 years of experience

Services we offer

Trenchless Sewer Line Repair Clear Sewer Main, Faucets, Fixtures and Pipe Repair, Water Heater Install, Water Heater Repair, Clear Drain Clog or Blockage, Tankless Water Heater Install, Sewer Main Install or Replace, Drain Line Breakage Camera Locate,

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
3.828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
7%
3
7%
2
4%
1
21%

Filter reviews by service

Showing 1-25 of 28 reviews
Cate S.
Jul 2023
5.0
Water Heater Service
Yes, I recommend this pro
$1,500
It went well. They heiped get the manufacture to replace the heater for no charge. We had to pay for labor but still we didn't have to pay for the heater. Aaron was friendly and did a great job.

Steven W.
May 2023
5.0
Plumbing
Yes, I recommend this pro
I contacted 4 plumbing contractors. The lowest bid was for $9,100. One said it would cost over $400 just to run a camera down the sewage pipe. Mr Rooter Plumbing ran the camera and suggested the City of Austin check it out. After a thorough check, the COA said all was well with our sewer drainage. I really appreciate Alex Castillo and the Mr. Rooter Plumbing crew for their honesty and expertise and I will use them again.

Jane D.
Apr 2023
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$180
Although my malfunctioning pond pump wasnt an emergent issue, nevertheless they arrived within a few hours of my request and very quickly identified the problem and fixed it. I'm very pleased with the service. I asked Alex Castillo, the plumber for his card so I could have it for future plumbing issues.

Jeremy L.
Oct 2022
5.0
Plumbing
Yes, I recommend this pro
$395
Showed up 3 hours after our phone call and got it done in about 45 minutes. Great timing and easy to work with.

Rose A.
Sep 2022
5.0
Plumbing
Yes, I recommend this pro
$216
It went well. Very satisfied

Eran S.
Oct 2021
5.0
Plumbing, Water Heater Service + 1 more
Yes, I recommend this pro
$3,500
So this is probably the best plumber I have ever dealt with in my 12 years of home ownership so far. First of all - this review is not only about Mr. Rooter in general, but specifically about the plumber I was lucky enough to use - Jason Henderson. The guy is a total BOSS! The work we had done was first of all to convert my electric cooktop to a gas top, and secondly, replace my water heater. Jason can out pretty quickly, got everything hooked up for the gas line and then when the inspector came out with his notes, Jason updated the little things here and there to keep it moving. The water heater was a whole other animal. The old water heater was 27 years old, so WAY out of code. Jason spent a full day removing the old one and getting everything up to snuff. He also went the extra mile of doing a final pressure test on the gas lines after everything to make sure that when the inspector came out we KNOW we will pass. There are so many other little things he kept doing throughout the ay that showed that he truly cares about his customers. It may not be much if I listed them, but to me and my family it was these extra little things that made a whole world of difference. I would definitely recommend Mr. Rooter to anyone as their prices and timing was top notch, but, more specifically, if you can get Jason Henderson on your job - DO IT! You will NOT be let down!

Jon H.
Feb 2021
1.0
Plumbing
$1,400
Scammers. Don’t let them take advantage of you. Improper diagnosis and installation led to more water damage to kitchen. Overcharged me by a thousand dollars. Refused to fix. Improper assessment of the garbage disposal that was broken. Charged me $1400, for a new one, and an hours worth of work. Two days later: New Garbage disposal doesn’t work. New pvc pipe put in leeks water under sink and onto kitchen floor. A disaster. Called them to talk about the issue and send “repairman” back out. Michael told me there was food stuck in the NEW garbage disposal that was the problem....... Refused to fix working pipe, or any other part of the job. Refused to provide hourly service quote and breakdown of services I was charged. Spoke to the lady who scheduled the appointment and she too refused to provide a breakdown of services cost and charged.

Gail B.
Dec 2020
1.0
Plumbing, Gas Leak Repair
$475
I will never use this company again. I had a gas emergency so I had to get this fixed. They did respond quickly but charged me 475.00 to install a 10 dollar part. It took all of 15 minuets. They took advantage of the situation. This is a rental property and I had to have the gas reconnected. So much for a flat fee. Beware if you call them. Their reviews are good so it makes you wonder. I do plan to give this information to the better business but I doubt it will do any good.

Craig T.
Sep 2020
5.0
Plumbing, Drain Pipe Installation
Yes, I recommend this pro
$1,350
With the sewer line, when others stated I needed all new pipes down to city connection. They found the problem and replaced what really needed to be done and not just the entire line. They didn't charge extra to run camera and find problem either and stated the rest of the line was in very good shape, just the ground shift cause the problem and tree roots were taking advantage of that. The other was another property with a main line damaged by tree roots. They were on-time and fixed as expected. Price listed was ballpark for each property.

Don M.
May 2020
4.0
Plumbing
$198
They did a good job. They worked very hard and they did a great service it was just they over charged me.

Georgia C.
Dec 2018
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
It went very well indeed. John S. from Mr. Rooter here in Austin did an outstanding job getting the 50-year-old plumbing in this house working again--and this on the Saturday before Christmas. He was polite, manneredly, and clearly had mastery of his craft. I'm very grateful.

Zach M.
Jun 2017
5.0
Plumbing, Water Heater Service + 1 more
Yes, I recommend this pro
Great. Brett was super helpful (responsive and knowledgeable). He told me what he'd suggest for fixes, what I could probably handle myself and helpful tips for things I didn't even think about as a first time homeowner. Would totally recommend for someone who doesn't have a go-to plumber already.

Dan L.
Jun 2017
5.0
Water Heater Service
Yes, I recommend this pro
$2,000
His staff was very cordial and amicable. They provided very efficient services and were there the same day as I needed them.

Chinh D.
Apr 2017
1.0
Plumbing
They did not even bother to show up

Shovan K.
Feb 2017
5.0
Plumbing
Yes, I recommend this pro
.

Linda L.
Jul 2016
3.0
Plumbing
$800
They talked with me nice and completed good normal work. It was very expensive, I assume mostly because they did come after normal business hours. I asked them if they could send someone right away. They didn't give an arrival expectation because they had limited staff but the plumber stopped out to my house within 3 hours from my original call. Overall I was relieved that they stopped the leaking water before more damage could be done.

Shannon R.
Jun 2016
3.0
Plumbing
$581
unknown

Leah L.
Sep 2015
1.0
Plumbing
Yes, I recommend this pro
$10
Toilet running and needed help and bought the coupon but after trying to get a hold of them no one followed up.

Camille W.
Jul 2015
2.0
Plumbing, Drain Cleaning
$150
the service guy made a big mess. He got this black muck from the base of the toilet all over the bathroom and even on some of our door knobs as he left. it was gross and totally unprofessional. I would not recommend these guys in the future.

Aileen B.
Jul 2015
5.0
Plumbing
Yes, I recommend this pro
$130
All went well.  Arrived on time, very professional and neat.  Work was done to satisfaction.

Phillip W.
Jul 2015
5.0
Plumbing
Yes, I recommend this pro
$220
Plumbing technician arrived on site listened to my problem(leaking toilet). Technician then evaluated the problem (leaking toilet) and recommended repair solution and cost. After I agreed to repair and cost technician performed work. Following repair technician recommended several preventive measures in order to prevent leak from re-occurring. Technician was friendly, informative, professional and most all efficient.

Latasha W.
Jul 2014
1.0
Plumbing
unknown

Kerry B.
Jul 2014
1.0
Water Heater Service
$3,000
They gave me incorrect information about the nature of the unit. They told me it would have a second feature but it did not have a second feature. We had them come back and install the second feature and i paid for it. They were reasonable about wait time.

Karen H.
Jun 2014
4.0
Plumbing
Yes, I recommend this pro
$150
unknown

Catherine S.
May 2014
5.0
Plumbing
Yes, I recommend this pro
$474
I have used this plumber several times because high quality work is important to him. He even helped me make the best choices for a new sink and garbage disposal. I appreciate his attention to detail and the fact that he cleans up when he is done.
Showing 1-25 of 28

Licensing

Insured

Licensed*

Trade License Number

M-45226

Trade License Locale

Texas

Trade License Authority

Texas State Board of Plumbing Examiners

Trade License Expiration

07/31/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mr. Rooter Plumbing of Austin is currently rated 3.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Mr. Rooter Plumbing of Austin accepts the following forms of payment: Financing Available, Check, CreditCard
No, Mr. Rooter Plumbing of Austin does not offer free project estimates.
No, Mr. Rooter Plumbing of Austin does not offer eco-friendly accreditations.
Yes, Mr. Rooter Plumbing of Austin offers a 10% senior discount.
Yes, Mr. Rooter Plumbing of Austin offers emergency services.
Yes, Mr. Rooter Plumbing of Austin offers warranties.
Mr. Rooter Plumbing of Austin offers the following services: Trenchless Sewer Line Repair Clear Sewer Main, Faucets, Fixtures and Pipe Repair, Water Heater Install, Water Heater Repair, Clear Drain Clog or Blockage, Tankless Water Heater Install, Sewer Main Install or Replace, Drain Line Breakage Camera Locate,

Contact Information

12201 Roxie Dr, Austin, TX 78729

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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