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Mosquito Control Systems, Inc.

4.8(
21
)
Outdoor Mist Cooling System - Install - For Business, Sink Installation, Outdoor Mist Cooling System - Service or Repair - For Business,

About us

We are the experts when it comes to automated outdoor insect control systems, and high pressure mist cooling systems. Locally Owned and operated for over 15years. All employees are licensed, uniformed, and trained to work on all types of systems. We currently have several great money saving specials, call for details. Over 1000+ happy customers! Great Customer service and excellent references!

Business highlights

21 years of experience

Services we offer

Automated Outdoor Insect Control Systems. With our system we guarantee an 80-90% reduction of most annoying outdoor insects including flies, fleas, or for people who are not ready to install a system., ticks and gnats. We also offer high pressure mist cooling systems for commercial and residential customers. We also offer one time power sprays for mosquito control for special events and parties

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.821 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%
Write a review
Showing 1-21 of 21 reviews
Emily P.
May 2019
1.0
$120
The first few years, the service was reliable. Our contract was for the non-synthetic chemical (probably misnamed "natural." Early this spring, the fish in our outdoor fish pond died. We completely refurbished the pond liner and water and replaced the fish; they died within a day, as did several frogs that lived in the pond. Again we had the water checked for bacteria and replaced the fish for a third time. At that point, I emailed MCS to ask if they had changed our chemical solution, they denied it but admitted that they are now using the strongest synthetic chemical mix. We have been trying to get them out to change the tank, but they claim they can't change the solution until this tank runs out. Meanwhile, I'm stuck with a fish pond with no fish, vegetables and herbs in the yard that we can't consume, and a sizable bill for three rounds of fish. I don't recommend using MCS if you have pets, children, or any sort of garden. If you do choose to use them, please tell your neighbors that you are so they can take precautions.
Michael S.
Mar 2016
5.0
Yes, I recommend this pro
Technician was courteous, experience was good.
. V.
Mar 2016
5.0
Yes, I recommend this pro
Great experience.
Response from Mosquito Control Systems, Inc.

"Thank[Member Name Removed]you[Member Name Removed]for[Member Name Removed]leaving[Member Name Removed] review[Member Name Removed]of[Member Name Removed]our[Member Name Removed]services[Member Name Removed]and[Member Name Removed]systems. We[Member Name Removed]hope[Member Name Removed]to[Member Name Removed]continue[Member Name Removed]to[Member Name Removed]provide[Member Name Removed]you[Member Name Removed]with[Member Name Removed]excellent[Member Name Removed]customer[Member Name Removed]service[Member Name Removed]and[Member Name Removed] great[Member Name Removed]working[Member Name Removed]system!"

Joelle D.
Mar 2016
5.0
Yes, I recommend this pro
They have done great work and allows us to enter air but feel windows moving about mosquitoes.
Response from Mosquito Control Systems, Inc.

"Thank you for leaving a review. We hope to continue to provide you with excellent customer service."

Barton C.
Mar 2016
5.0
Yes, I recommend this pro
MCS has always given no advance notice of when they will prepare our system for the spring/summer seasons. Always reliable and courteous. Never have had and service problems since Installation of system in 2007. Always responsive to any of our maintenance issues. Very pleased!
Response from Mosquito Control Systems, Inc.

"Thank you for your review. We will strive to continue to provide you excellent customer service and a great working system."

Spencer M.
Mar 2016
5.0
Yes, I recommend this pro
Checked in performed maintenance.
Response from Mosquito Control Systems, Inc.

"Thank you for your review, we hope to continue to provide you with excellent customer service."

PATRICIA A W.
Mar 2016
5.0
Yes, I recommend this pro
Individualized service, very responsive to my requests for a phone call before coming. Very professional. And I love not having all those mosquitoes in the back yard!
Response from Mosquito Control Systems, Inc.

"Thank you for your review, we hope to continue to provide you with excellent customer service."

Drew R.
Apr 2015
5.0
Yes, I recommend this pro
$2,500
They were timley  and very professional; I was very happy with the service. The installation was very professional looking which was my biggest concern.
Response from Mosquito Control Systems, Inc.

"Thank You for posting your experience. In addition to eliminating mosquitoes one of our primary goals is to keep everything as invisible as possible. We will never install anything that will take away from the aesthetics of our customers homes. Over the past 12 years we have become very good at what we do. We always have an owner on site and our installation technicians have an average of 7 years installing systems. Thank You for taking the time to share your experience with Mosquito Control Systems."

Sherwin K.
Jan 2015
5.0
Yes, I recommend this pro
$3,000
unknown
Response from Mosquito Control Systems, Inc.

"Thank You for posting your review. As an owner of a local small business, online reviews are very important to us. We always do our best to provide the best possible service, and customer satisfaction is our number one priority. We hope you enjoy your new system!"

John M.
Aug 2014
5.0
Yes, I recommend this pro
$2,300
unknown
Response from Mosquito Control Systems, Inc.

"Hi (member name), Thank You for posting your review. I really appreciate you taking the time to share your experience. Your right, we are a locally owned and managed company and feedback like this is very important to our business. Very thoughtful of you. Thanks Again, Thomas Best General Manger / Owner"

Robert K.
May 2014
5.0
Yes, I recommend this pro
$2,600
great experience.  survey identified how the system should be installed and I was clearly told what to expect in the way of performance.  Installers arrived promptly and were easy to work with.  they took my concerns into account and modified the design a bit to accommodate them.  The installation was neatly done.  The equipment was very high quality. 
Response from Mosquito Control Systems, Inc.

"Thank You [member name removed], I am happy you are satisfied with our service. I appreciate you taking the time to leave this valuable feedback. Thomas Best General Manager Mosquito Control Systems, Inc."

Spencer M.
Apr 2014
5.0
Yes, I recommend this pro
$100
Mosquito control systems has done an incredible job. In over 4 years we've only had one issue that they went above and beyond to address. They are respectful and reliable.
Jarrel M.
Apr 2014
5.0
Yes, I recommend this pro
$175
Arrived promptly-very courteous very thorough. Made sure property was secure upon departure.
Cynthia H K.
Apr 2014
5.0
Yes, I recommend this pro
The techs came shortly after my emailed request for service. They did the good job I expected.
Dennis H.
Apr 2014
5.0
Yes, I recommend this pro
$250
Perfect. Totally satisfied.
Paula A.
Apr 2014
5.0
Yes, I recommend this pro
We have had this system for four years. Last season was the first time we had to call [Twice] that the system needed refilling, they were right out the next day. I recommend them to everyone.
Judy F.
Mar 2014
5.0
Yes, I recommend this pro
$2,300
Did everything as promised. I'm pleased.
Nancy C.
Mar 2014
5.0
Yes, I recommend this pro
Nice! Came and introduced themselves, cleaned checked & filled system.
Anne W.
Mar 2014
5.0
Yes, I recommend this pro
Customer service is excellent.  Employees who came to house are always courteous & do a great job.  Have been w/ company for 3 1/2 years and plan on many more.
Kendra E.
Mar 2014
5.0
Yes, I recommend this pro
$2,500
When we first moved in, we wouldn't use own backyard and pool because our kids were covered in bites.  MCS installed the system and we don't even think about mosquitos anymore.  It's wonderful.  MCS is very professional & always on time.
Philip R.
Nov 2013
3.0
$140
Whenever MCS comes to my home and provide service, they either leave me a statement (or not) and follow up with an online delivered statement of work and an invoice.  Typically the statement includes their service charge, the cost of fluid, and invariably a few replaced nozzles, along with a statement of the "system functioning OK".  The last time they serviced and left me the statement, I went and checked and in fact the system pump motor was not functioning; every time I reset the circuit breaker (co-located with the system) and then turned on the pump, it immediately tripped the breaker.  
Earlier, I had suspected a problem with the system because we were beginning to have a mosquito problem.  I had checked the system, and it was very "full" in the fluid tank, at a time when it should have been lower.  I had checked the system and at one point in my testing, the pump motor had caused a trip of the circuit breaker.  I assumed it was due to too many loads on the circuit, so I unplugged the other loads so only the pump remained on the circuit.  A week later when MCS came to provide service, they claimed all was well.  My check of the system the following day revealed different.  I decided to end my service contract with them because I do not believe they performed a system check in spite of their contention.
When I called to cancel my service agreement, there was no question as to why, no follow up by anyone from MCS.
Response from Mosquito Control Systems, Inc.

"We value every customer and customer satisfaction has always been our top priority. I wish we would have been notified that you had an electrical problem. We have an electrician on staff that could have installed a dedicated outlet and resolved the problem, the same day. We apologize for this lack of communication and will do our best to ensure that this never happens again. Give us a call if you are interested in resuming service and we will offer a free refill and service visit to make up for any inconvenience. Sincerely, MCS Austin"

Nancy C.
Aug 2013
5.0
Yes, I recommend this pro
$2,600
It went great! They were on time for the consultation and answered all of my questions, especially about the toxicity of the chemicals they use and their effectiveness. I had two bids on this project. Although the cost of the installation on both bids was almost exactly the same, I appreciated the fact that MCS's ongoing maintenance and refill costs seemed cheaper and that they did a full inspection of the system at each visit. They offer a lifetime warranty, so basically if you use them to fill and maintain the system, they replace any broken nozzles, pumps, timers, etc. And while they charge a labor cost for coming out, they only charge for how much they refill the system. So if you don't use it much, they charge you for only a partial refill. Also, I had a maintenance issue right off the bat (just some confusion about the timer). I sent a note on Sunday and they were at my house 8 am Monday to fix it. That's service!
Response from Mosquito Control Systems, Inc.

"Thank You for taking the time to leave feedback, most people only leave reviews when they are unhappy. We appreciate your kind words. Sincerely, MCS Austin"

Rob R.
Jul 2013
5.0
Yes, I recommend this pro
$99
They showed up on time.  They were very polite.  It took them about 30 minutes to complete my entire yard.  They told me the ffects should last 3 weeks if there was no rain within 24 hours of spraying.  No mosquitos or other biting insects for one month now.   I will have them back.
Response from Mosquito Control Systems, Inc.

"Thank You for taking the time to leave feedback. We appreciate your positive review. Sincerely, MCS Austin"

Judy F.
Jun 2013
5.0
Yes, I recommend this pro
$2,300
Very professional and prompt.  And has greatly helped.
Response from Mosquito Control Systems, Inc.

"We appreciate you taking the time to leave feedback. Your kind words are greatly appreciated. Sincerely, MCS Austin"

Kathy C.
May 2013
5.0
Yes, I recommend this pro
$200
Great.  We will do it again in several weeks.
Response from Mosquito Control Systems, Inc.

"Thank You for taking the time to leave a review. I am glad you were happy with our service. We will be ready when you need the service again. Sincerely, Thomas Best General Manager"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mosquito Control Systems, Inc. is currently rated 4.8 overall out of 5.
Mosquito Control Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Mosquito Control Systems, Inc. offers free project estimates.
No, Mosquito Control Systems, Inc. does not offer eco-friendly accreditations.
No, Mosquito Control Systems, Inc. does not offer a senior discount.
No, Mosquito Control Systems, Inc. does not offer emergency services.
No, Mosquito Control Systems, Inc. does not offer warranties.

Contact Information

13200 Pond Springs Rd., A-106, Austin, TX 78729

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