We specialize in home improvement including roofing, siding, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. The individuals that we send to your home are Service Professionals. All of our Service Professionals work in certain locations around the city. Working by area allows them to always be close to your current home project for any need that should arise. Our Service Professionals are involved in each project from start to finish. The person that estimates your project is the same person who arranges the material delivery. He is also the same person that hand-picks the crew for your job and interacts with them throughout the process of performing your job. The Service Professional is responsible for checking that the project meets the result promised you by him in the initial appointment. They are not just salesmen; they are in charge of guaranteeing your satisfaction with our service. Finally, upon completion of your home improvement project, the owner of our company, Doug Moncure makes a personal phone call to follow-up on our work and ensure that you’re satisfied.
Install roofs, siding (including James Hardie products) & windows, gutters, painting interior & exterior, foundation, repair sheetrock, make room additions & roof replacement.
Plumbing, flooring, countertops, HVAC and electrical work
Yes
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
8% | ||
3% | ||
3% | ||
7% |
"I have personally spoken to our representative that dealt with this client. He informed me that we did not do a water test because there was obvious issues with the siding joints and the house needed paint. It was obvious that there was water penetration from these areas, it could be easily seen without a water test and these areas had to be eliminated. We had hoped that this would take care of all the issues of water penetration into this clients house, without having to do the additional work of replacing the gable vents. The cost we quoted was very competitive and the work needed to be done. I have also addressed the quality of our service with our representative. I apologize for the issues that occurred on your job. I was happy to hear that you were happy with the caulking and paint job on your home. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"
"Thanks for your great review of Gary and his service to you. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"
"Thank you for the good review! Doug Moncure - Owner- M&M Roofing, Siding, & Windows"
"I have personally looked into the issues pointed out on this client's review. I spoke with our representative Dan Trevino and he admitted he was guilty of poor communication with this customer concerning some of the delays. Dan did tell me that the job was done well and he felt good quality workmanship.I apologize for the inconvenience and lack of communication that you suffered with our company, and I assure you that if you have any concerns about this job, we will be here for you. These kind of issues are not the norm for the vast majority of our clients. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"
"lI have personally reached out to our representative, Mike Guerrero, concerning this client's review. He admitted to me that he had the crew perform the work and did not reach out to the customer for payment for several months. This is totally against the way our company does business and is not the way our representative usually performs his duties. I did ask Mike to make sure the job was done well and collect the payment. He assured me that the repair was done well. I apologize for the inconvenience that this has caused our client. Doug Moncure - M & M Roofing, Siding, and WIndows"
"Thanks for your great review of Mike and his service to you. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"
"Thanks for the review! It's nice to hear that you were happy with our service. Doug Moncure - Owner - M & M Roofing, Siding & Windows"
"Thank you for the excellent review! Doug Moncure - Owner - M & M Roofing, Siding and Windows"
"Thank you for letting us know about your great experience! Doug Moncure - Owner - M&M Roofing, Siding & Windows"
"Thanks for your great review! Doug Moncure - Owner - M & M Roofing, Siding and Windows."
"Thanks for the great review. It was good to hear about your satisfaction with Chris and our service to you! Doug Moncure - Owner - M & M Roofing, Siding & Windows"
"Thanks for the good review! Doug Moncure - Owner - M & M Roofing, Siding and Windows"
"Thank you for letting us know about your great experience! Doug Moncure - Owner - M&M Roofing, Siding & Windows"
"Thanks for the review! I'm glad to hear that you were happy with our service. Doug Moncure - Owner - M & M Roofing, Siding and Windows"
"Thank you for your review. Doug Moncure - Owner - M & M Roofing, Siding and Windows"
"Thanks for your great review of Chris and his service to you. Doug Moncure - Owner - M & M Roofing, Siding and Windows."
State Contractor License Requirements
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Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |