Longhorn Roofing
About us
Longhorn Roofing have been installing and repairing roofs in the Austin and Central Texas area since 1985 and have worked hard to establish ourselves as a reliable, trusted roofing company. We are the leading roofing specialist in Austin, TX. We understand that the roof of your home is its main defense against everything nature throws at it, from the blazing Texan sun, to torrential rain and storms, heavy winds, frost, ice and even snow. Our team of roofers will assess your home and provide expert recommendations based on your needs and budget. We believe in providing our customers with the best products and service at a fair price. For additional info, check out our website: www.austinlonghornroofing.com!
Business highlights
40 years of experience
Services we offer
We service both residential and commercial roofs or varying styles. Our specialties are installing composite and metal roofs. We use high quality materials and superior craftsmanship. We also provide roof leak and repair due to aging and storm damage.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.852 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 52 reviews
Vickie K.
Aug 2017
Price is always fair; work is always excellent; service from everyone involved is AA+, cannot recommend them highly enough!
Vivian W.
May 2017
Perfectly. No problems.
Alicia F.
Jun 2016
I contacted six different roofing companies for estimates. Two companies never returned my email/call. Two set up times for estimates, but never arrived. Longhorn Roofing not only emailed me back within 24 hours, they were kind, cheerful, and incredibly supportive! They even arranged so that Tom Green, the owner, would be there at the same time as my insurance adjuster. When my adjuster was running late, Tom just sat and chatted with me. Then he and the adjuster worked together to get me the best possible deal on my roof. Tom was encouraging, supportive, and always up front with all the information he had. We had a slight scheduling goof with the day the work crew could do the replacement, but with both of us being slightly flexible were able to come up with a replacement day of just a few days later. The crew was efficient and polite at all times. My only complaint at all would be that we found roofing nails on the ground for quite some time after the work was done, but I know they really tried to contain that with tarps all over the place. Aside from a few nails here and there, they did an excellent job cleaning everything up when they were finished. Tom was also kind enough to answer any questions I had after the roof was complete, and then waited for my insurance check to clear with the bank before getting completed payment from me.
While I hope not to need a roof again for many years to come, I would go back to Longhorn Roofing again in a heartbeat, as well as recommend them to anyone else seeking to use a friendly and flexible local business.
While I hope not to need a roof again for many years to come, I would go back to Longhorn Roofing again in a heartbeat, as well as recommend them to anyone else seeking to use a friendly and flexible local business.
Julia S.
May 2016
unknown
Shan Q.
Apr 2016
The front porch has minor leakage before we purchased the house. The previous homeowner at that time had them to get the front porch leakage fixed with one year warranty. Unfortunately, they didn't fix it, it was still leakage at the day of final work-through. We thought they provided one year warranty for the repair, and trusted they would honor their warranty, so we closed on the house. But every time after rain, the water stain on the wall indicated leakage problem persists. I called them once, the technician came over and finished the repair in less than 5 minutes. Then last week after the rain, the exactly same spot is still leaking with water seeping though. I called them, the owner Tom was bluntly said" We are done, go to other roofing company" and rudely hang up. Could n't believe how unprofessional and rude this company is. Would like to share my experience and hopefully other people would not have to go through what we have gone through with them. Very bad service with intention to honor their warranty.
Response from Longhorn Roofing
"Mrs [Member Name Removed] had painters out to the house after we did the repair and they put staple holes all over the area that this leak is occuring in. We were out to her house and determined the leak is from the staple holes. She refuses to accept that and wants us to repair that damage as well. She even tried to hire my repair tech on the side to do the repair. We have since refused to respond to her requests for free work to be done."
Vickie K.
Mar 2016
unknown
James R.
Feb 2016
unknown
John B.
Jan 2016
unknown
Response from Longhorn Roofing
"Thank you [Member Name Removed] for taking the time. We appreciate your review."
Justin S.
Dec 2015
unknown
Garland K.
Sep 2015
unknown
Thomas H.
Jul 2015
unknown
Kelley M.
Jun 2015
unknown
Rob P.
Jun 2015
We had major wind and rain come thru on 28-May. 75-80 mile per hour winds, and the previous roofing company used the wrong shingles on the roof-line/apex. So we lost 20-25 shingles and were exposed. Longhorn come out and did an outstanding job and were 1/2 the price of 2 other competitors. If we have roof issues in the future, Longhorn will be our provider.
Travis B.
Apr 2015
unknown
Response from Longhorn Roofing
"Thank you (removed member name) for your recent review. According to our records this home was completed in 2006 not 2012. I thoroughly reviewed the file from 2006 and found no notations concerning any indication that the customer was unhappy with any part of the process. The representative who worked with (removed member name) is no longer with the company. I would like to apologize to (removed member name) for any miscommunication or misunderstanding he encountered during the roofing process. We are constantly trying to improve our processes and interaction with our customers to better serve."
James W.
Mar 2015
unknown
James R.
Mar 2015
I was needing to have my roof replaced and requested a bid from several companies including Longhorn Roofing. Like the all rest, Tom had a bid in my hand within 24 hours of scheduling the estimate. Unlike the others, Longhorn Roofing didn't tell me what type of shingle and venting I would be getting and provided complete estimate for both 3 tab and dimensional options and the cost to upgrade to more deluxe venting options. Additionally, after several times getting the 'oh we always use this amount of material so we include it in the bid' speech, it was refreshing to hear Tom say he didn't believe in estimating for what might be needed and offered up what he would charge IF such materials were actually used. No one likes to pay for something they aren't getting and Longhorn Roofing knows this!
Not only was I left feeling like Tom and his crew wanting to put the best roof on my house for what my budget would allow, they were the best bid overall which made my choice easy. We quickly wrapped up shingle selection (using a top brand, I already knew the product line and choices) and he got me on the schedule for an anticipated 1 day job. Tom's crew worked to the last rays of light and rolled out after an immaculate clean up.
In the end, the roof looks fantastic and my neighbors are jealous. I'm happy with the price, quality of workmanship and professionalism from everyone associated with Longhorn Roofing. If quality at a fair price is important, anyone looking for roof work owes it to themselves to give Longhorn Roofing a call.
Not only was I left feeling like Tom and his crew wanting to put the best roof on my house for what my budget would allow, they were the best bid overall which made my choice easy. We quickly wrapped up shingle selection (using a top brand, I already knew the product line and choices) and he got me on the schedule for an anticipated 1 day job. Tom's crew worked to the last rays of light and rolled out after an immaculate clean up.
In the end, the roof looks fantastic and my neighbors are jealous. I'm happy with the price, quality of workmanship and professionalism from everyone associated with Longhorn Roofing. If quality at a fair price is important, anyone looking for roof work owes it to themselves to give Longhorn Roofing a call.
Julia S.
Feb 2015
unknown
Response from Longhorn Roofing
"Thank you [member name removed]. We appreciate your repeat business and look forward to continue helping you and your clients."
Patrick C.
Jan 2015
It went really well, Longhorn Roofing has been one of the better contractors I've dealt with. I got in touch with them after they did a good job on my parents roof. I did get bids from two other roofers, but Longhorn was the best price, and seemed the most knowledgeable (another company said things that after googling were against Texas building code). They seem responsive and did a great job. They even changed out some old paneling on the side of the house near the roof and painted it. I would definitely recommend them, and did as they are doing a friend of mine's roof as well.
Response from Longhorn Roofing
"Thank you [member name removed]. We appreciate the favorable review and the opportunity to do business with you."
Cindy T.
Dec 2014
unknown
Mark B.
Oct 2014
unknown
Response from Longhorn Roofing
"Thanks, (removed member name) , it was great working with you."
DENNIS S.
Oct 2014
unknown
Response from Longhorn Roofing
"We appreciate you taking the time to leave us a review - we strive to for quality workmanship on every roof we install."
Pete D.
Sep 2014
They were friendly. I got a few quotes. I didn't actually use them to do the roof but I had them inspect it after the fact. I had a property management company take care of the roof because I live in California. I was concerned about the quality of the roof so I had them go out and inspect it. They did it promptly and they said it was fine. They verified that somebody else's work was done correctly. They were fairly prompt.
Response from Longhorn Roofing
"Thank you."
Patricia C.
Sep 2014
They were excellent. They were the best.
Response from Longhorn Roofing
"Thank you for the taking the time to provide feedback, [member name removed]. We were glad to have been of service."
Kolin C.
Jul 2014
They provided me with lots of options and scheduling was easy. Work was promptly completed and cleaned up.
Response from Longhorn Roofing
"Thanks. We appreciated the opportunity to install a new roof for you."
Rebecca J.
Jul 2014
Longhorn Roofing is great! They were friendly and thorough every step of the way. I called after my neighborhood was hit pretty hard by a hailstorm and my insurance company confirmed that I did, indeed, have hail damage. Tom Green came out and was super nice and explained my options to me. Insurance covered the majority of the work. (Tom is very knowledgeable about the process of dealing with the insurance companies.) I decided to pay a little extra and upgrade from the standard 3 tab shingles to the architectural shingles.
I was a little nervous about selecting a color. (You never know how many shades of neutral gray and brown there are until you get a new roof!) Tom gave me addresses of roofs they had replaced recently with the shingle colors I was considering. That was very helpful. It's much easier selecting a color when you can see it on a roof as opposed to online or a single shingle sample.
Longhorn Roofers were very fast,very friendly and very clean. They left no debris whatsoever. I am very happy with my new roof. It is beautiful!
I was a little nervous about selecting a color. (You never know how many shades of neutral gray and brown there are until you get a new roof!) Tom gave me addresses of roofs they had replaced recently with the shingle colors I was considering. That was very helpful. It's much easier selecting a color when you can see it on a roof as opposed to online or a single shingle sample.
Longhorn Roofers were very fast,very friendly and very clean. They left no debris whatsoever. I am very happy with my new roof. It is beautiful!
Licensing
State Contractor License Requirements
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FAQ
Longhorn Roofing is currently rated 4.8 overall out of 5.
Longhorn Roofing accepts the following forms of payment: CreditCard
Yes, Longhorn Roofing offers free project estimates.
No, Longhorn Roofing does not offer eco-friendly accreditations.
No, Longhorn Roofing does not offer a senior discount.
No, Longhorn Roofing does not offer emergency services.
No, Longhorn Roofing does not offer warranties.