LONGHORN LAWNS
About us
ADDITIONAL EMAIL - [email protected].
Business highlights
18 years of experience
Services we offer
CONSTRUCTING OR REPAIRING PATIOS, CUSTOM BED DESIGN AND INSTALLATION, DEBRIS HAUL-OFFS, FENCES, FIRE PITS., FLOWERS, FRESH MULCH INSTALLATION, HERB GARDENS, MASONRY WORK, PERENNIAL TRIM BACKS, PLANTINGS- TREES, POWER-WASHING, SOD INSTALLATION, XERISCAPING
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.755 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 4% |
Showing 1-25 of 55 reviews
Brandon J.
Aug 2021
We were in a bind and wanted to get sod down before a party to have outdoors, and the guys responded quickly, bid quickly, were able to adjust the work to meet my budget and got to the site early Friday and finished the job on time for a party on Saturday. I could not have asked for a more professional and customer focused team, great job, already recommended to the neighbors and will use again!
Ayren H.
Sep 2020
They did a great job and they fixed things that didn't work right. They were on it and were very good at their work. We would definitely hire them again and we would highly recommended them.
Barbara N.
Jan 2017
They are prompt and dependable.
Adam H.
Aug 2016
AWFUL AWFUL AWFUL! I paid for their "hands off, your lawn will look great 365 days / year service" and my lawn literally DIED on their watch. No one ever came to me and said we need to do anything differently. I had to proactively call them and say "why did my lawn die?" and they had the nerve to blame me for it. My sprinkler system was checked by a professional company only 2 months ago and is working great and on the right settings. Terrible service and feel like they literally stole my money for months. Don't use them under any circumstance.
Response from LONGHORN LAWNS
"We appreciate all reviews and do our best to address each and every one. It was in our contract to check [Member Name Removed]'s sprinkler system quarterly. We do this to ensure there are no issues with the system (leaks, broken heads, etc...) and to make sure the automatic times are set to water the lawn the proper amount for each season. [Member Name Removed] unfortunately declined our quarterly check at the beginning of the hot Texas summer so his lawn certainly suffered with the lack of water. We don't know what other company he hired to check his sprinkler system, but it might be beneficial to discuss the yard issues with them. Our lawn crews generally report issues to us when they see them. In this particular case, our Lawn Superintendent noticed the yard was a bit dry on April 26 during a routine quality control check. He called into the office and requested that we schedule [Member Name Removed]'s quarterly irrigation check soon so he could make sure everything with the system was okay. That check was scheduled for May 5. We so wish that check would have been able to happen so the settings could have been properly adjusted for summer. We were told that pool construction was in progress and that [Member Name Removed] would let us know when to come back. We unfortunately were never updated as to when the pool was finished. Also, generally the pool company turns off the system completely during certain parts of the install...we have no idea if or when that happened. One thing we do know...hot weather and no water = suffering grass. We are so sad that [Member Name Removed]'s yard is suffering. We have had [Member Name Removed]'s yard looking great for years and years (serviced since the yard was installed by the builder) and wish this wasn't the end of our relationship. Thank you for your review, [Member Name Removed]. We wish you all the best moving forward and sincerely appreciated serving you all these years. [Member Name Removed] - I will not be charging your card for your last month of lawn service. :-)"
Karen M.
Jun 2016
The owner came out and looked at my yard to see the hard spots and give me a good figure estimate on what it would cost. He followed up the next day with a written quote for the first call out which was going to be some serious clearing and pricing for a monthly contract after that. They did a really good job of setting expectations and following through. The return visits will only be about $75.00.
Barbara N.
Apr 2016
unknown
William L.
Jan 2016
unknown
Heidi F.
Jan 2016
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Blake S.
Nov 2015
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Judith K.
Oct 2015
unknown
John R.
Jul 2015
unknown
Sharyl D.
Jul 2015
At first I loved it. But the stonework started cracking and shifting just over the guarantee... they won't even respond to my calls. I will have to get it fixed. The stonework along my sidewalk to the front door required drainage. They put in some little PVC pipe between the stones.
During the drought it was okay. Now that it rains...the stonework forms a lake . The water is 4 inches deep up to my first step. I guess I will sit with a wedge and try to hammer out a few stones so it can drain which may be hard as I am 66 years old! I called and called. The owner never calld me back. I would have worked with them to resolve the problems. I don't recommend these folks to anyone.
During the drought it was okay. Now that it rains...the stonework forms a lake . The water is 4 inches deep up to my first step. I guess I will sit with a wedge and try to hammer out a few stones so it can drain which may be hard as I am 66 years old! I called and called. The owner never calld me back. I would have worked with them to resolve the problems. I don't recommend these folks to anyone.
Michael H.
Feb 2015
unknown
Monika H.
Feb 2015
The work was done very well. From the design through execution, Longhorn Lawns folks were great. The one issue I had is they over estimated the materials, especially the limestone chop. Had a ton left over. I asked them to leave it (since I paid for it!) and they did. Also had an issue with the sod they put in, they underestimated it. Had to wait another day to complete the job. I was a little concerned about the health of a couple of the pallets, but generally it grew in OK.
I also hired them to do routine yard care. I have absolutely no complaints about the workmanship in that regard. The guys are efficient and thorough. I'll continue to use them. I also intend to hire them to do my spring cleanup and additional landscaping work in the front (using that leftover limestone, that's how far off the estimate was!).
Overall I recommend them highly. Good people, good work even if there are some issues with details.
I also hired them to do routine yard care. I have absolutely no complaints about the workmanship in that regard. The guys are efficient and thorough. I'll continue to use them. I also intend to hire them to do my spring cleanup and additional landscaping work in the front (using that leftover limestone, that's how far off the estimate was!).
Overall I recommend them highly. Good people, good work even if there are some issues with details.
Jim R.
Feb 2015
We started with them in 2009 and things went well for a few years, then they got so much new business they couldn't keep up and the quality and punctuality of the service dropped off.
Response from LONGHORN LAWNS
"Hi [member name removed], Heath (LL owner) and I read your review this morning and wanted to reach out regarding your experience with our company from 2012. I wanted to personally thank you for taking the time to write this review. To be totally transparent, during the time period you are speaking of...we ourselves felt a "disconnect" between crews and management. And you’re right...we just grew too dang fast! We tried many different things to remedy that situation, and with you being a client for two years (4/16/2010 - 4/20/2012), I am confident that you felt the ups and downs of those changes. In July of 2012 (three months after you cancelled your service) we actually completely stopped taking on any new clients so we could get a handle on our extreme growth and slow things down a bit. It worked! Since then, we have narrowed our service area, hired a new (awesome) Lawn Superintendent to manage the crews, and started two new lawn crews. This has allowed us to take on new business, while spending adequate time at each client’s home. Moving forward...we intend to stick to this plan of slow and steady growth. I really appreciate your review of our services. It was just a little reminder of where we came from...and makes me so proud of where we are now! If you are ever in need of lawn management of landscape design/install in the future – we would love another shot! Take care, Julie McCoy Duncan Director of Operations Longhorn Lawns Office: 512.394.7152 Fax: 512.614.1119 [hyperlink removed] [hyperlink removed]"
Kari H.
Jan 2015
Went well. Had work completed on time. People were nice and thorough.
Cathy S.
Jan 2015
We have had LL do special things like mulching seasonally and regular lawn maintenance at two locations. They are always on time, prompt and fantastic!
William D.
Oct 2014
Excellent lawn and yard work each month. We use them all year long and also during the winter months. Julie, Heath and the crew are always super helpful and very nice. Every time we need anything done they are here to help us. I needed a few extra things done and they came and removed some brush piles for us quick and fast. And the crew is always so nice to us. You can tell that the crew really love the work that they do. One of the crew even told me that he left an awesome desk job because he would rather be doing gardening because he loves to garden so much. Great people and wonderful company. Thank you again Julie, Heath and crew for all your help - William and Annah Dillard
Elizabeth Y.
Oct 2014
J.P. came out and figured a plan that met what I was looking for. He correctly advised me that crushed granite was not the way to go. I really wanted crushed granite but his observations of the yard and it's water drainage was absolutely spot on and I am very glad he pointed this out to me. And I am very happy with the results. So pleased that I have hired them as my mowing service. Definitively less expensive by 1/2 and they do a good job. I had them trim my trees as well. The lawn amd trees have gotten compliments. Again the services are 1/2 of the other estimates and their work is good. They are prompt and do what they say Their are going to do. It is easy ti communicate with them.
I watched them work at a neighbors house and decided I wanted to hire them. The neighbors work looks rather exceptional and I look forward to my next project with them.
I watched them work at a neighbors house and decided I wanted to hire them. The neighbors work looks rather exceptional and I look forward to my next project with them.
Gerald V.
Oct 2014
We have been using Longhorn Lawns for our property since February. Their services have been awesome and our property has never looked better.
We have a monthly lawn service contract with them. What makes their services stand out from other landscaping companies that we have used is their attention to detail. The cut the lawn but more importantly they maintain all the landscaped beds that we have on the property. That includes trimming back the plants appropriately and weeding the beds. They pull out any weeds and keep the mulched areas looking great. They pay attention to a lot of the details that make a significant difference in the appearance and health of the plants.
They have become our single source for all of our property needs. This includes sprinkler system maintenance - raising heads, checking distribution. Also we recently had out trees trimmed. Always nervous about trimming the trees but the work they did this week is by far the best tree service that we have had in the 18 years in the house. The trees look great and the over growth has been removed to open up some of the back beds. They even left us the wood for some winter fires.
This year we also had Longhorn create a landscaping proposal to address some trouble areas on our property. Specifically some areas where grass growth was not really possible due to the trees and shade. Longhorn created a detailed proposal for some additional landscaped beds and Xeroscaping in the side yard with river rock. The materials and plants used were great and the result of the project matched the proposal.
We are very pleased to find a single source for all of our landscaping and property needs.
We have a monthly lawn service contract with them. What makes their services stand out from other landscaping companies that we have used is their attention to detail. The cut the lawn but more importantly they maintain all the landscaped beds that we have on the property. That includes trimming back the plants appropriately and weeding the beds. They pull out any weeds and keep the mulched areas looking great. They pay attention to a lot of the details that make a significant difference in the appearance and health of the plants.
They have become our single source for all of our property needs. This includes sprinkler system maintenance - raising heads, checking distribution. Also we recently had out trees trimmed. Always nervous about trimming the trees but the work they did this week is by far the best tree service that we have had in the 18 years in the house. The trees look great and the over growth has been removed to open up some of the back beds. They even left us the wood for some winter fires.
This year we also had Longhorn create a landscaping proposal to address some trouble areas on our property. Specifically some areas where grass growth was not really possible due to the trees and shade. Longhorn created a detailed proposal for some additional landscaped beds and Xeroscaping in the side yard with river rock. The materials and plants used were great and the result of the project matched the proposal.
We are very pleased to find a single source for all of our landscaping and property needs.
Stephen S.
Sep 2014
Longhorn Lawns has done great work for us since we moved to Austin two years ago. I'm pleased with the price, professionalism and punctuality, whether by email or appointment/service time and day.
Patsy H.
Jun 2014
The response to our original call was quick but getting the estimate was a bit slow. However, once we agreed on the schedule their people made it a very good experience. We were told each day what work would be completed as well as what was expected the next day. All of the people on the work crews knew their jobs, arrived on time and cleaned up before leaving each day. Thie people helped us with some ideas that turned out really well. The job began April 30 and was completed in 7 days. They have followed up with us frequently to make certain their work is satisfactory. JP, Juan, John, Heath and their crews are great to work with.
We did not expect the edging to be metal strips and shaped by being welded into place. This makes a difference in how the pavers stay in place. When we found we had more grass than we needed for the back, they suggested adding it to the front of the house that was in need. They stripped an area on the front side of the house and layed the grass there. Once we saw the finished back path, we decided we wanted something from the back to the front. One of the crew came up with the idea to use rock and edging that was not as expensive and it turned out great. They were really flexible when we asked for changes.
We did not expect the edging to be metal strips and shaped by being welded into place. This makes a difference in how the pavers stay in place. When we found we had more grass than we needed for the back, they suggested adding it to the front of the house that was in need. They stripped an area on the front side of the house and layed the grass there. Once we saw the finished back path, we decided we wanted something from the back to the front. One of the crew came up with the idea to use rock and edging that was not as expensive and it turned out great. They were really flexible when we asked for changes.
PATRICK S.
Jun 2014
Wow! The best job ever! What a wonderful company to work with from start to finish.
Kara, who came out to give us the bid, was professional and knew how to
prioritize the work to stay within the budget. The folks in the office were
quick to respond and the crew that came to the house worked so hard to be sure
the gardens were exactly as I wanted AND finished in time for the party!
Thanks so much for a job well done.
Kara, who came out to give us the bid, was professional and knew how to
prioritize the work to stay within the budget. The folks in the office were
quick to respond and the crew that came to the house worked so hard to be sure
the gardens were exactly as I wanted AND finished in time for the party!
Thanks so much for a job well done.
Patsy H.
May 2014
unknown
Jodi H.
Apr 2014
unknown
Licensing
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FAQ
LONGHORN LAWNS is currently rated 4.7 overall out of 5.
LONGHORN LAWNS accepts the following forms of payment: CreditCard
Yes, LONGHORN LAWNS offers free project estimates.
No, LONGHORN LAWNS does not offer eco-friendly accreditations.
No, LONGHORN LAWNS does not offer a senior discount.
No, LONGHORN LAWNS does not offer emergency services.
No, LONGHORN LAWNS does not offer warranties.