KGB Repair & Remodeling Services
About us
DBA: KGB. Additional email: [email protected]
Business highlights
Services we offer
Residential & Commercial: kitchen & bath, additions, arbors, cabinets, carpeting, ceramic tile, countertops, custom enclosures, custom installation, decks, doors, drywall repair, electrical & plumbing, entry repair & replacement, flooring, garages, hardwood, laminate, new fixtures, painting interior & exterior, patio covers, pool decks/planters, porches, power washing, sliding, specializing in kitchen & bath remodels., sun rooms, tubs, vinyl, windows, wood
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
17% | ||
0% | ||
0% | ||
33% |
I bought a house and hired Bill Malone to replace the subfloor in my bedroom and bathroom. The previous owner did a renovation and areas had not been properly protected against the rain so water collected underneath the house. One month after the project is complete, I realize that 3 feet of the newly installed subfloor is completely exposed to the outside. The exterior back wall of my house should have flashing and siding over the entire area, but one section was skipped. This is EXACTLY what caused the problem in the first place and the problem I hired him to fix. I noticed he didn't even use new materials for the subfloor, it's old wood.
The second huge issue is the tub surround installation. Instead of trimming the panels to fit the dimensions of my tub walls (it was a few inches too wide) he overlapped them. If he cared about quality, he would have made the panels fit side by side creating a continuous wall. Since he doesn't, I'm stuck with an uneven surface that looks incredibly cheap due to the over-caulked, obvious seams. To repair the issue, the surround would have to be removed and trimmed all over again.
Last but not least, a few days into the project he discovered my French doors needed to be replaced due to water damage. I decided to replace them with a large window instead. However, he didn't tell me he was going to buy $400 doors that day and take my old doors (with my security alarm sensor on them) home with him. This prompted a serious conversation about him spending unbudgeted money, taking my doors (I had sold them for $200), and the $105 security system sensor that was lost in the shuffle. He claimed it was unfair that I made him replace it. Since it took 2 weeks for my new window to come in, my bedroom wall that previously had my French doors was boarded up with plywood in 20 degree weather. Had he communicated his timeline for this unplanned event, I wouldn't have had to deal with that.
Other misc events
Day 1- No show, no call. When we spoke he claimed he had other commitments regardless of my start date. He later stated it was due to a worker not showing up to help him
Day 4- Another no show, no call. This was after a very clear and polite conversation we had stating if you are not working that day then notify me in advance. The staff he hires is either unreliable or just a scapegoat
Carelessness- I understand that my plumbing and vanity are cheap, but I feel they're damaged due to carelessness. The vanity top is cracked, the metal toilet paper holder and curtain rod holders were twisted since they were pried out of the wall instead of using a screw driver, and my toilet's water supply valve was leaking. It's now cheaply over-caulked.
Bottom line: run from this contractor and don't give him a cent of your money.
Licensing
State Contractor License Requirements
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