Humpback Junk Removal
About us
Humpback Junk Removal™ is a locally owned branch of Austin's own Blue Whale Moving. We've perfected the art of delicately moving things into your home and now our professionally trained movers are ready to help you move some things out. It's easy and earth-friendly. We give you a free in-person estimate based on how much junk you have to chunk. You take a load off while we do all the heavy lifting. Then we recycle reusable items by donating them to local charities. Call us now!
Business highlights
Services we offer
Construction Clean Up, Junk Hauling, Trash Removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thank you for your kind review. We're pleased that you were happy with our service!"
My family and I cleaned the garage since we had a long weekend. Didn't really know just how much junk we had until we rolled it all out and started. Seeing I had a huge mess on my hands, now outside the garage, I got on the internet and scheduled Humpback for the very next day. They came exactly as promised. Called in advance to say they were on the way. Not only took all my junk from the garage, I had them get some things from my yard as well. They couldn't have been more professional and kind. Carried it all away and to disperse to all the appropriate places. This company ROCKS!
While going through the payment, I had asked if there was an Angie's list discount, he said no, but they were running a groupon. However, he told me that if he remembered what the groupon was, it wasn't really going to save me any money, so I said fine and paid. I happened to look the next day and saw that the groupon was for exactly the amount they took and it was for $89 instead of 200. I do not for one second think that the employee did it out of trying to cheat me out of anything, I just don't think he knew what the groupon was actually for.
I called their office on Monday and explained the situation. They were extremely nice about it and said they would look into it and refund the difference, which they called me back 30 minutes later to verify they had done. I've always been of the impression that balls get dropped, but it's how you pick them up that shows the type of person or business you are.
I will absolutely be using Humpback again in the future for any debris hauling needs that might arise.
"Dear [member name removed]: Thank you for your generous review. It is gratifying to know that the excellence for which we strive is actually realized by our customers. Feedback being the breakfast of champions, I'll be sure to share your kind words with the team. Sincerely, Brad Armstrong, JD Humpback Junk Removal"
were quick and professional.
"Dear [member name removed]: Thank you for taking the time to review Humpback Junk Removal. As we strive daily for excellence, your review is a valuable feedback tool for use in training. Please call of us if we can ever be of service and think of our sister company, Blue Whale Moving Company, the next time you or a friend need to move. Sincerely, Brad Armstrong, President Humpback Junk Removal"
"Dear (Member name removed): Thank you for your review. We have grown our business primarily through the word of mouth of happy customers. Please call on us again if we can ever be of service and think of our sister company, Blue Whale Moving Company, the next time you need to move. We are celebrating our 25th year in business in Austin. Sincerely, Brad Armstrong"
"Thank you for the great review. It was a pleasure working for you. Please let us know if we can ever be of further service to you. And remember our sister company, Blue Whale Moving when needing moving services."
I did not think it would all fit, but they did it. One load, lots of junk but also good furniture to donate.
've read reviews on similar companies saying how they just toss stuff in to take up as much space as possible to charge more, but that was far from the case here.
I would highly recommend this company - and ask for Linda!
"We really appreciate your generous review. Please call us anytime and our sister company, Blue Whale Moving when you're ready to move."
Licensing
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