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Heavenly Care Moving Services
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
Our team is proud to have won Angie's Super Service Awards five years in a row! We’ve spent the last 15 years helping more than 25,000 customers handle local, long-distance, and at-home packing. Whether you’re moving five miles in Austin, TX or 2,500 miles across the US, we’ll guide you through every step of the move. Our CEO is a former corporate attorney turned entrepreneur and we’re backed by investors in tech, real estate, and pro sports. We’re not your typical moving company. Visit heavenlymove.com to get your quote and book online — instantly.
Business highlights
20 years of experience
Services we offer
and materials delivery » Disassembly and assembly services » Climate controlled storage (including pick up and drop off) » Free estimates, and nationwide moving » Homes and apartments » Packing, antiques, apartment-to-apartment, artwork, etc.) » Internal moving (room-to-room, etc.) » Senior moves » Moving seven days a week, including virtual walkthroughs » Extra pickup or drop off Locations » Loading and unloading rental trucks and pods » Unusually large and difficult items (pianos, safes, state, unpacking, » Local
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8235 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 1-25 of 235 reviews
Tyresse H.
Jul 2023
The crew was prompted and friendly. They moved very fast and protected my items and stairs. I highly recommend them!
Response from Heavenly Care Moving Services
"Hi Tyrese, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Heavenly Moving & Storage. Providing prompt, friendly service and ensuring the safety of your belongings is always our top priority. We truly appreciate your recommendation and look forward to assisting you with any future moving and storage needs."
HEATHER B.
Oct 2022
Excellent work. The guys were pleasant and very thorough. They also carefully wrapped everything, not just antiques. Would definitely hire them again for any move
Response from Heavenly Care Moving Services
"Hi [Member Name Removed], thank you so much for letting us know how much you enjoyed your moving experience! We know moving is hard so we aim to make it easy with exceptional customer experience from start to finish. We're happy to hear that we accomplished that for you. We hope to see you again soon!"
Anne B.
Mar 2022
Day One, I worked directly with 4 gentleman: Joe, John, Darius, and Jay. Day 2 of our move we had: Joe, John, Darius, and Nick. All were extremely polite, handled our items with care, and worked hard to be fast and remain considerate of our home and belongings. A number of times (Joe or Darius, in particular) confirmed if we wanted something packed or not. In one case someone found jewelry I had taken off and left on the sink when washing my hands. I am so grateful they were not hidden in boxes! I highly recommend the Heavenly team. I have never been able to get so much done in two days. It was wonderful experience. They were on time and were very hard working. Great experience!
Response from Heavenly Care Moving Services
"Hi [Member Name Removed], thank you for the 5-star review! We know moving is hard so we aim to make it easier with unparalleled professionalism and an exceptional customer experience from start to finish on every move. So happy to hear that we accomplished that for you and know that we're always happy to help you with moving or storage in the future."
Connie B.
Nov 2021
Nicest guys that moved us.We had a good experience from booking to finish.
Response from Heavenly Care Moving Services
"Hi [Member Name Removed], thank you so much for letting us know how much you enjoyed your moving experience! We know moving is hard so we aim to make it easier with online booking technology and an exceptional customer experience from start to finish. So happy to hear that we accomplished that for you and know that we're always happy to help you with moving or storage in the future!"
Kevin R.
Aug 2021
Flawlessly! Chris' crew - Chris, Adrian, and Zach - we're fantastic. Professional, punctual, friendly, careful, and fast. This is the second great experience I've had with this particular crew.
Kevin R.
Aug 2021
Fantastic! Chris' crew - Joshua and Adrian - couldn't have been more professional, careful or efficient in wrapping and moving the furniture. I definitely want them again to move the stuff from storage to the new apartment!
Ralph G.
May 2021
Awesome organization to do business with! Professional, Courteous hard-working the team that showed up at our door it was top notch.
Response from Heavenly Care Moving Services
"Hi [Member Name Removed], thank you so much for letting us know how much you enjoyed your moving experience! We understand how important it is to provide unparalleled professionalism and an exceptional customer experience. We truly appreciate you and will always be here for any moving or storage need you might have in the future."
Gwen L.
Apr 2021
Chris, Nate and Justin were fantastic movers and packed out my two truck household in record time and then drove 2-1/2 hours to deliver it. They really hustled and still took the time to carefully wrap my pictures, mirrors, furniture and household items. Each of them was friendly, professional and extremely helpful. This is the 2nd time I have used this company, and I have found they were terrific each time, although different movers assisted with the job, so my conclusion is that they have a terrific team of people working for them.
Response from Heavenly Care Moving Services
"Hi [Member Name Removed], thank you so much for letting us know how much you enjoyed your moving experience! We understand how important it is to provide unparalleled professionalism and an exceptional customer experience. We truly appreciate you and will always be here for any moving or storage need you might have in the future."
Deborah P.
Jan 2021
My team was great, and I will ask for them when I move again! They were careful and courteous. I highly recommend.
Gay C.
Dec 2020
Anthony and Charles were fantastic. They were experienced with the details of moving cumbersome, delicate items using the 26-foot lift truck, and they took great care. We looked for months to find movers with their expertise and are very pleased.
Sandi H.
Nov 2020
Moving my parents to assisted living
Response from Heavenly Care Moving Services
"Thank you again very much for your business, [Member Name Removed]. We're so glad that the crew did an excellent job for your folks."
Rick B.
Nov 2020
Heavenly Moving is the best. They make sure your moving experience goes smoothly giving the very best experience possible. Thank you!, Rick B
Response from Heavenly Care Moving Services
"Thanks very much for the kind words, [Member Name Removed]! We're always here for you."
Jeri S.
Oct 2020
They did a great job!
Erica G.
Jul 2020
We used Heavenly Care Moving company and Andres and his team were awesome very professional on time careful with all my stuff and not a single item damaged and worked hard in a timely manner our experience was great thanks to Andres and his team I would highly recommend them to anyone one in need of a moving company
Terri G.
Jun 2020
While some have shared their experience with Heavenly Care Moving being positive, ours was not. Many of our items were damaged, as was our home during move in. Our quote was significantly lower than the actual cost which was due to the movers saying they had to make two trips because we had too much furniture. This was unnecessary as we actually had them move less than what was quoted when planning. The response to this complaint was that we must have bought more furniture, which was ridiculous. We had actually sold two rooms of furniture before moving out. They refused to review the inventory that was given to them when we received our quote. Many of those items they didn't move at all. but still they needed to make two trips. Also, shouldn't the moving company know how to adequately quote a move? In addition we dealt with the following issues: The movers had to leave for two hours to obtain moving bands as well. Filing a damage claim and working with Austin (a Manager) and Scott (the owner per Austin), has been a nightmare. While they did send a furniture repair person to attend to some of the damage, there were two items they refuse to repair or replace. One of these being a commercial sit/stand electric desk and a 65 inch television that we had just purchased new in December 2019. They told us they refused to repair or replace the desk because it was usable because it had been broken while in the sitting position. This was simply an excuse to avoid repair/replacement. The desk was lowered during the move in a position that is too low to stand and too high to sit. The 65 inch television was hit against something and cracked/smashed. Even though we just purchased it in December we were told they would only reimburse us .60 cents a pound and it didn't weigh much. Many other items we just have to live with. Communication with this company is also terrible. Austin was rude and made several promises of our claim being worked for weeks. When we became frustrated as each Friday passed that was the date he would work the claim and call to inquire he told us he didn't have to work the claim until 90 days had passed. When we then attempted to contact the owner. Scott, his only response was that he was unwilling to f=do more that the .60 cents, period, and accused of of being rude to Austin. Clearly Scott didn't care that Austin lied to us repeatedly and was extremely rude when we attempted to get resolution. Hope this helps someone. If interested you can xdm me for photos or additional details.
Response from Heavenly Care Moving Services
"Thank you for your feedback on our company. This March 5 social media site you have shared this feedback and while I’m sure potential customers are glad to see dissent of some sort in our reviews I hope they will also see that this is very uncommon. As I’ve said on the other social sites, I am very sorry that the damages occurred. We strive for perfection in our moves. Our industry runs very lean and we cannot afford to cover damages where clients did not opt for a higher level of insurance. Again I apologize, and I wish you the best of luck in the future."
Susan V.
Apr 2019
Best moving experience I've ever had. Prompt, comprehensive bid through transparent, customer-friendly process. Fair pricing for a two-city move with an extra stop to drop off things to charity. Well-mannered crew showed up on time, worked steadily and cheerfully, took extraordinary care with our things, particularly some delicate antique items. Went above and beyond the call in packing parts of a closet storage system. Heavenly Care contacted us after our move to ensure that we were satisfied---we were. Excellent, professional customer service throughout.
Sarah G.
Oct 2018
Used them to move some furniture when I changed office locations. They were kind enough to reschedule me quickly when the contractor moved our completion date out. Efficient and professional. Would use again if I needed to.
Carla W.
Aug 2018
Perfectly. They were prompt and fast. Cost was less than estimate.
Response from Heavenly Care Moving Services
"Thanks for the nice words [Member Name Removed]. I'm glad we could help!"
Cynthia H.
Apr 2018
They arrived on time and went right to work. They wrapped everything. And all arrived in Bryan undamaged. They worked hard and efficiently. They were very helpful and willing to do anything I asked. They hooked up my washer and dryer and refrigerator. They were great. We’ve made many moves and this company is the best we’ve ever had.
Response from Heavenly Care Moving Services
"Thank you for the review and the kind words!"
Scheryle S.
Jan 2018
They forgot stuff in Austin and were supposed to ship the stuff they left to California it took about 2 months for them to do this.
Amber S.
Jan 2018
Heavenly Care Moving was great! From the first call with Mike who took the time to answer all of my questions and send me a detailed email with everything I needed to know to the dynamite duo of movers that assisted us, Chase and Jamal - we couldn’t have asked for a better experience. They showed up on time, were extremely friendly, played great music, and, man, did they work fast (came in under the quoted price they worked so fast). And, as fast as they worked, they were just as careful with our belongings. We highly recommend. Ask for Chase and Jamal if you can.
Response from Heavenly Care Moving Services
"Thank you for the kind words. Please let us know if we can help in the future."
Laura M.
Nov 2017
Everything went well, and we would use them again.
Response from Heavenly Care Moving Services
"Thank you for the review and the kind words."
Candice M.
Oct 2017
It went exceptionally well! Everything was delivered in great shape!
Response from Heavenly Care Moving Services
"Thank you for the nice feedback [Member Name Removed]!"
Gary P.
Aug 2017
very well thanks
Liz P.
Aug 2017
The scheduling and arrival was perfect. The young men who moved the furniture were very kind, helpful, and knew what they were doing. The hide-a-bed began to unfold as they were exiting the home, and the door was deeply scratched. The young man immediately told me about it as he arrived at the second location with the furniture. The only difficulty was that it took a couple of months for the repair to be done. However, I understand that new management had come in during that period of time. From that point on, when I would call and check, there was a manager who worked with me.
Licensing
State Contractor License Requirements
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FAQ
Heavenly Care Moving Services is currently rated 4.8 overall out of 5.
Heavenly Care Moving Services accepts the following forms of payment: CreditCard
Yes, Heavenly Care Moving Services offers free project estimates.
No, Heavenly Care Moving Services does not offer eco-friendly accreditations.
No, Heavenly Care Moving Services does not offer a senior discount.
No, Heavenly Care Moving Services does not offer emergency services.
No, Heavenly Care Moving Services does not offer warranties.